[Wctcca] WCTCCA Digest, Vol 54, Issue 2

Tue Nov 5 12:02:38 PST 2024

I agree with all that has been stated so far, and the concerns outlined.  Here at SPSCC Student Life was evaluating Timely Care to support students in our housing programs.  We were invited to the table and expressed our concerns about services being provided from out of state practitioners who are not familiar with local resources.  We have multiple 24/7 resource lines locally and nationally that are already available for no charge to the student or the college.  Additionally here in Oly there are limited free medical services available.

With additional research we also learned that TimelyMD (which is a component of TimelyCare) would not provide prescriptions for abortion pills.  Additionally, their policies for referring to medical resources for this, and pregnancy options care, was unclear to the point of appearing like obfuscation.  That this did not align with WA state laws and reproductive heath access was a deal breaker for us.

Sally

Sally Sharbaugh, MC, LMHC
(she/her)
Licensed Mental Health Counselor/Tenured Faculty (Counseling)
South Puget Sound Community College
Office location:  Building 22, Suite 260
https://spscc.edu/users/ssharbaugh
ssharbaugh at spscc.edu<mailto:ssharbaugh at spscc.edu>  |  360-596-5263 (voice only)

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It is no measure of health to be well adjusted to a profoundly sick society. - Jiddu Khrishnamurti

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From: WCTCCA <wctcca-bounces at lists.ctc.edu> On Behalf Of Hooyboer, Erin via WCTCCA
Sent: Tuesday, November 5, 2024 11:37 AM
To: wctcca at lists.ctc.edu
Subject: Re: [Wctcca] WCTCCA Digest, Vol 54, Issue 2

Hi all,

Highline counselors researched these programs a few years ago and landed on the same questions Gwynith shared below. In addition, we had significant confidentiality concerns.

I know UW and Seattle U both use TimelyCare, so folks at those institutions might be able to speak to their experiences with that platform.

Erin Hooyboer, MAEd, LMHC

she/her/hers (why pronouns?<https://pronouns.org/what-and-why>)

Counseling Faculty

206-592-3581 on campus, call

503-308-9257 remote, call or text

ehooyboer at highline.edu<mailto:ehooyboer at highline.edu>

http://counseling.highline.edu<http://counseling.highline.edu/>

Zoom by appointment: https://highline.zoom.us/my/erinhooyboer

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From: WCTCCA <wctcca-bounces at lists.ctc.edu<mailto:wctcca-bounces at lists.ctc.edu>> on behalf of wctcca-request at lists.ctc.edu<mailto:wctcca-request at lists.ctc.edu> <wctcca-request at lists.ctc.edu<mailto:wctcca-request at lists.ctc.edu>>
Sent: Monday, November 4, 2024 3:17 PM
To: wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu> <wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu>>
Subject: WCTCCA Digest, Vol 54, Issue 2

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Today's Topics:

   1. Re: Mental Health Online Platforms (Earl Martin)

----------------------------------------------------------------------

Message: 1
Date: Mon, 4 Nov 2024 15:17:18 -0800
From: Earl Martin <emartin at everettcc.edu<mailto:emartin at everettcc.edu>>
To: Gwynith Hoffman-Robinson <gehoffman at shoreline.edu<mailto:gehoffman at shoreline.edu>>
Cc: Heidi Matlack <hmatlack at yvcc.edu<mailto:hmatlack at yvcc.edu>>, "wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu>"
        <wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu>>
Subject: Re: [Wctcca] Mental Health Online Platforms
Message-ID:
        <CAEeu7OBUEe2DWe4bGg5MRsCeY6G4KqRzkN0GvN-bbi+Qsp7VSA at mail.gmail.com<mailto:CAEeu7OBUEe2DWe4bGg5MRsCeY6G4KqRzkN0GvN-bbi+Qsp7VSA at mail.gmail.com>>
Content-Type: text/plain; charset="utf-8"

I share all of Gwynith's concerns.  100%

Earl

On Mon, Nov 4, 2024 at 2:49?PM Gwynith Hoffman-Robinson via WCTCCA <
wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu>> wrote:

> Thank you for starting this conversation, Heidi.  I am also interested to
> hear what people?s experiences with these platforms have been as we (at
> Shoreline Community College) have been contacted be their sale?s teams
> multiple times.
>
>
>
> Some of the concerns my team and I have had:
>
>
>
>    - Is this a possible contract violation (hiring non-faculty to do
>    faculty work)
>    - Is there a better way to use these funds (i.e. hire more Counseling
>    Center counselors)
>    - Counselors on these platforms would not have the same level of
>    experience and connections with other resources/departments on campus
>    - We vet our counselors thoroughly ? what kind of vetting/oversight do
>    these platforms offer?
>    - Our students prefer in-person appointments (75%)
>    - Is this a slippery slope ? campuses potentially relying on these
>    services and eliminating Counseling Centers to cut costs
>    - Crisis lines and urgent care resources are available after hours
>
>
>
> We would be interested to hear about any college?s experiences with these
> platforms and thoughts about the points listed above.
>
> *Gwyn Hoffman-Robinson, Ph.D., Licensed Psychologist*
> Shoreline Community College Counseling Center | FOSS 5251
> 16101 Greenwood Ave N | Shoreline, WA 98133
> *gehoffman at shoreline.edu<mailto:*gehoffman at shoreline.edu> <gehoffman at shoreline.edu<mailto:gehoffman at shoreline.edu>>*  | Phone Number:
> (206) 533-6613
>
> Pronouns: she/her/hers
>
> Scheduling Phone Number: (206) 546-4594
>
> *Counselors do not discuss personal information via email as privacy and
> confidentiality of electronic communications cannot be guaranteed.*
>
> *PLEASE DO NOT USE EMAIL IN EMERGENCY SITUATIONS *
>
> *Call 911 or visit your local Emergency Room in life threatening
> emergencies.*
>
> *If you are in crisis, please call the 24/7 Crisis Line at:*
>
> *1.866.427.4747 (King County) *|* 1.800.584.3578 (Snohomish County)*
>
>
>
> *Text HOME to 741741 *
>
> *Urgent behavioral health care can be accessed at:*
>
> *Connections Crisis Response Center (Kirkland, open 24/7): *
>
> Connections Kirkland (connectionshs.com)
> <https://connectionshs.com/kirkland> - 425.650.4005
>
> *Providence Behavioral Health Urgent Care (Everett, open business hours
> Monday-Friday - virtual care available):*
>
> Behavioral Health Urgent Care Everett | Providence
> <https://www.providence.org/locations/wa/providence-regional-medical-center-everett/behavioral-health-urgent-care-everett>
> ? 425.261.4210
>
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>
> *From:* WCTCCA <wctcca-bounces at lists.ctc.edu<mailto:wctcca-bounces at lists.ctc.edu>> *On Behalf Of *Heidi
> Matlack via WCTCCA
> *Sent:* Monday, November 4, 2024 2:00 PM
> *To:* wctcca at lists.ctc.edu<mailto:wctcca at lists.ctc.edu>
> *Subject:* [Wctcca] Mental Health Online Platforms
>
>
>
> *[ CAUTION: This email originated from outside Shoreline Community
> College. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. ] *
>
>
>
> Hello Colleagues,
>
>
>
> I am interested in knowing if any of your institutions are currently using
> a mental health online platform to enhance your counseling services.  YVC
> is currently looking into the value of such digital programs and which
> levels of care seem to be the most useful.  We are currently exploring
> services and comparing costs of a few different platforms, including Mantra
> Health and Timely Care.
>
>
>
> Looking forward to hearing what your institutions are finding with the
> growing number of mental health contacts on campus.  Please share any pro?s
> and con?s or other insight you may have in regards to such resources.
>
> Thank you,
>
>
>
> Heidi Matlack M.A. LMHC
>
> Counselor
>
> Yakima Valley College, Grandview
>
> 500 W Main Street
>
> (509) 882.7042
>
> hmatlack at yvcc.edu<mailto:hmatlack at yvcc.edu>
>
>
>
> *The YVC Counseling & Advising Center provides a team based approach that
> helps students realize their educational, career and personal goals.  We
> create a welcoming and safe environment allowing students to feel accepted,
> respected and understood.  Our counselors and advisors are dedicated,
> responsive, and culturally sensitive professionals offering comprehensive
> services, referrals and advocacy.*
>
>
> --
> WCTCCA mailing list
> WCTCCA at lists.ctc.edu<mailto:WCTCCA at lists.ctc.edu>
> http://lists.ctc.edu/mailman/listinfo/wctcca_lists.ctc.edu
>

--
Dr. Earl Martin, LMHC

Counselor/Human Development Faculty, Counseling & Student Success (CSS)
Department Head, Counseling, Human Development & Human Services

"Counselor of the Year" (2017) - American College Counselor's Association

Everett Community College
2000 Tower Street
Everett, WA 98201

EvCC Counseling & Student Success (CSS) is assisting students by phone,
video or in person.

To schedule a counseling appointment please call 425-388-9263 or email
counseling at everettcc.edu<mailto:counseling at everettcc.edu>.  Provide the following information:

1.  Your name, student ID number, phone number and email address

2.   Whether you have a preferred counselor

3.   Reason for appointment: academic, career or personal/mental health or
an Academic Counseling Hold on your account

Counseling & Student Success (CSS) webpage:
<https://www.everettcc.edu/students/css/>

https://www.everettcc.edu/students/css/

988 Suicide & Crisis Lifeline:

If you or someone you know is struggling or in crisis, help is available.

Call or text 988 or chat 988lifeline.org

Emergency Care:

For life-threatening emergencies, call 9-1-1.

Please be aware that email is not a secure or confidential form of
communication.
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