[Wactclc-primo] [EXTERNAL] - Re: Ebsco weirdness from Primo

Wed Jan 26 11:26:58 PST 2022

Through the wonder of Google I saw a blog post from 2012 about HBR wanting to lock down access to their top 500 articles when used by college faculty via third party services.  I thought for sure 10 years later that wouldn’t still be relevant, but it gave me some new search terms to try Googling, which is how I then happened upon the CSU San Marcos note in their A-Z list. Then I found similar notices on quite a few libguides, concerning HBR, like this one: https://askus.library.wwu.edu/faq/116763

I still see the same behavior both logged in and not logged in to Primo (only the “Get It” resources are shown on the record, and  no “View It” options are visible for the Ebsco OR Gale databases).

I feel like I still want students to see that an article exists when they search, even if the Primo linking is all jacked up.

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Wednesday, January 26, 2022 11:17 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL] - Re: Ebsco weirdness from Primo

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Thanks, Wade!

I tried signing in and then performing the search for How Apple is Organized and got the same behavior. The View It step did pause for a bit and it looked like it was trying to connect, but then it just landed on the print holdings.

-Lesley

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Guidry, Wade
Sent: Tuesday, January 25, 2022 6:58 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL] - Re: Ebsco weirdness from Primo

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
Amy and Lesley, you’re both hired 😊 Excellent analysis and investigation. Not sure how quickly I would have gotten there on this one. Kind of tricky.

Amy, what made you think to look at CSUSM specifically? Just curious.

Lesley, you’re correct about losing the article search results for HBR, if you disable those portfolios in collections where they appear.

Amy, I see you already added a public note to the portfolio, which was my first thought. But unfortunattely that note will only appear on a search result for the journal title record, but not for HBR article citations from the CDI.

You can add that same public note to the physical items for HBR, but that would be on a per issue basis, and not particularly visible in Primo VE.

In any case, just because CSUSM has that statement in their catalog, I’m not certain that’s the definitive answer.

If I look at the CDI analysis tool on Amy’s citation, the CDI does report that full text is avaialble for EBSCOhost Business Source complete, though not for the Gale collections, which does report that the citation is search only (see far right column).

Pierce only has the CDI result available via Ebsco, so that’s a bit simpler of a test.

Amy and Lesley, could you both try logging into Primo VE and then checking that citation to see if a full text citation appears?

Depending on the result, we can open a ticket with ExL.

I checked Alma-L and Primo-L, and did not find any conversations about HBR.

CDI Results are due to the following activations:
DBID
Provider
Database Name
Rights Type
Portfolio
Requires Authentication for Search
Activation Type
Full Text Linking
EBU
EBSCOhost
Business Source Complete
Title
-
No
Full Access
Yes
XI7
Gale
Business Insights: Essentials
Title
-
No
Search Only
No
N95
Gale
Business Insights: Global
Title
-
No
Search Only
No
IAO
Gale
Gale Academic OneFile
Title
-
No
Search Only
No
IOF
Gale
Gale General OneFile
Title
-
No
Search Only
No

Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.wactclc.org%2f&c=E,1,Aby8887ss4iEssYueLjgFOnzc17CB3_rjn06dcPEFpbBZXjUNt_no537bkca6ZoXf98l2nxA-4QM6K3jZfkaQ0tYV-ANEoZVm5wDxuivzDph&typo=1>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Lesley Caldwell
Sent: Monday, January 24, 2022 4:28 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL] - Re: Ebsco weirdness from Primo

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I wonder if we should remove the HBR portfolios from our Alma? We have one from ESBCO and one from Gale. Or is it worth the article showing up knowing students won’t be able to get to the article on first click?

-Lesley

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: Monday, January 24, 2022 4:10 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL] - Re: Ebsco weirdness from Primo

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
I made a public note for that portfolio in our A-Z list, similar to CSU San Marcos.  Not sure what else can be done.

Makes me wonder if other publishers have this kind of control over what does and doesn’t link in Primo, and how would we know?  I’m super annoyed.

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: Monday, January 24, 2022 3:47 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [EXTERNAL] - Re: [Wactclc-primo] Ebsco weirdness from Primo

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Welp, take a look at CSUSM description for HBR. They know something we don’t!  Question answered, I guess.
https://csu-csusm.primo.exlibrisgroup.com/permalink/01CALS_USM/jfc339/alma99552101672<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fcsu-csusm.primo.exlibrisgroup.com%2fpermalink%2f01CALS_USM%2fjfc339%2falma99552101672&c=E,1,FOuq3OZ7PUpxBvc_kg00LSLyRVtoA8qT_Nk1TFirG7TzhpsOzhwmwqkMt371WO7zSE7CFWg6-JU2gpGvAXi9Tw_OQtc7gZbUae4TnjHlog,,&typo=1>

“Harvard Business Review does not allow access to the full text articles through OneSearch or other databases. The search will need to be run again in the journal. Copy the article title to search for the article within EBSCO Business Source Premier. There are also copyright restrictions on some articles and full text may not be available.”

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Lesley Caldwell
Sent: Monday, January 24, 2022 2:52 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [EXTERNAL] - Re: [Wactclc-primo] Ebsco weirdness from Primo

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hi Amy,

I was able to replicate that weirdness with “How Apple is Organized” at Pierce too. It seems to be happening with all HBR articles. Here’s another:
https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/12mqddp/cdi_proquest_miscellaneous_2148947398<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsbctc-piercecollege.primo.exlibrisgroup.com%2fpermalink%2f01STATEWA_PIERCE%2f12mqddp%2fcdi_proquest_miscellaneous_2148947398&c=E,1,jL0WYg-z8WIcdwemygQdgzCx9a9OpLcnyF6RRawmYxl7ZtmaTMWwxpEEhUyobFNSoveKdVqp98bqfcj6KDCE8rwUxE9aavXr-VO33Fp8je4HlvfDrIY8KQ,,&typo=1>

I wondered if it would happen with any article where we had it in both print and online, but I tested with a Popular Science article and it worked fine.
https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/12mqddp/cdi_proquest_miscellaneous_1623258542<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsbctc-piercecollege.primo.exlibrisgroup.com%2fpermalink%2f01STATEWA_PIERCE%2f12mqddp%2fcdi_proquest_miscellaneous_1623258542&c=E,1,TnYHL98WhXrv8tn3H70dosAyGVa6w9RDzKDVE8jaL63UHCirexsMf3lXb1plc00Is--Fa13Nm6om18fWt_ob4yF8u30jHczkn6oY1f-482Ws6MhULgvo&typo=1>

Maybe we should open a ticket?
-Lesley

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: Monday, January 24, 2022 2:04 PM
To: 'WACTCLC Primo discussions' <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [Wactclc-primo] Ebsco weirdness from Primo

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
In searching Primo, this article comes up, and implies that it is available in a database (it is indeed available in Ebsco Business Source Complete). https://sbctc-olympic.primo.exlibrisgroup.com/discovery/search?query=any,contains,how%20apple%20is%20organized&tab=Everything&search_scope=MyInst_and_CI&vid=01STATEWA_OLYMPIC:OLYMPIC&mode=Basic<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsbctc-olympic.primo.exlibrisgroup.com%2fdiscovery%2fsearch%3fquery%3dany%2ccontains%2chow%2520apple%2520is%2520organized%26tab%3dEverything%26search_scope%3dMyInst_and_CI%26vid%3d01STATEWA_OLYMPIC%3aOLYMPIC%26mode%3dBasic&c=E,1,W2nAjMDMhEMEs9PqbqGU91PL0bYjW9hyDqfsdrA8jsK5OApKaLZVpEDO3IFLcb9ZOcaxo6e0heF63PAGG8HQ6YJHSYooYR1ItfDPqNtD&typo=1>

But when you click on either the title or the “Available Online” link, or title, it only points you to our print holdings and not the database with no way to access online (screenshots 1 & 2):

[cid:image001.jpg at 01D812A6.FDEA4710]

[cid:image002.jpg at 01D812A6.FDEA4710]

However when I look up that journal in A-Z list, all options show properly. (screenshot #3).

[cid:image003.jpg at 01D812A6.FDEA4710]

Is this part of the other Ebsco weirdness?  Or some other issues?

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

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