[Wactclc-primo] [EXTERNAL*]- False Positive Citations

Tue Mar 9 19:48:23 PST 2021

Hi Elena,

Both Research Library and eLibrary are Linkresolver collections, and I don't think they can use "Link in record" linking? I didn't override anything in the Linking tab.

Naoko
________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco at skagit.edu>
Sent: Tuesday, March 9, 2021 6:45 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

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Hi Naoko:

That's super interesting. Does your ProQuest collection use "link in record" to link to FullText in the CDI instead of LinkResolver?

Elena

Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Yasuda, Naoko <nyasuda at highline.edu>
Sent: Tuesday, March 9, 2021 6:29 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

This is interesting. We have the article in Primo, and both eLibrary and Research Library full text links work. The CDI record in our Primo is the same as the one in BTC's Primo:

Highline
https://sbctc-highline.primo.exlibrisgroup.com/permalink/01STATEWA_HCC/1d6ao31/cdi_proquest_miscellaneous_2371858590<https://sbctc-highline.primo.exlibrisgroup.com/permalink/01STATEWA_HCC/1d6ao31/cdi_proquest_miscellaneous_2371858590>

BTC
https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590

However, in our PNX record I see the correct ProQuest ID " <pqid>2370752214</pqid>" while in BTC's PNX record the ProQuest ID is "<pqid>2371858590</pqid>", which is the number in the CDI record ID. Same thing in CTO: Highline's shows <u:key id="rft_pqid">2370752214</u:key> while BTC's shows <u:key id="rft_pqid">2371858590</u:key> in the debugger output.

I don't know if this is related at all, but I have the field "We subscribe to only some titles in this collection" set to "No" in the CDI tab of both eLibrary and Research Library.

Naoko
Highline College
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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Guidry, Wade <WadeG at bigbend.edu>
Sent: Tuesday, March 9, 2021 5:27 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

CAUTION: This email originated from outside Highline College. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email helpdesk at highline.edu.

And here’s an interesting exercise that illustrates this morning’s discussion about the link resolver troubleshooting parameter.

If I use the displayCTO=true parameter on the citation being discussed, I can see that the constructed openURL link for the article (in BTC’s Primo) is:

http://sbctc-btcctc.primo.exlibrisgroup.com/view/uresolver/01STATEWA_BTC/openurl?rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.epage=180&rft.volume=59&rft.place=United States&rft_id=info:doi/10.3928/01484834-20200220-15&rfr_id=info:sid/primo.exlibrisgroup.com-proquest_cross&rft.jtitle=The Journal of nursing education&rft.genre=article&rft.issue=3&rft.pages=179-180&vid=01STATEWA_BTC:BELLINGHAM&rft.date=2020-03-01&rft.spage=179&rft_pqid=2371858590&rft.au=Sakraida, Teresa J&rft.atitle=Writing-in-the-Discipline With Instructional Scaffolding in an RN-to-BSN Nursing Research Course&rft_dat=<proquest_cross>2371858590</proquest_cross>&rft.issn=0148-4834&rft.eissn=1938-2421

If I simply remove the variables in the URL that reference the ProQuest ID (from Primo), I get this:

http://sbctc-btcctc.primo.exlibrisgroup.com/view/uresolver/01STATEWA_BTC/openurl?rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.epage=180&rft.volume=59&rft.place=United States&rft_id=info:doi/10.3928/01484834-20200220-15&rfr_id=info:sid/primo.exlibrisgroup.com-proquest_cross&rft.jtitle=The Journal of nursing education&rft.genre=article&rft.issue=3&rft.pages=179-180&vid=01STATEWA_BTC:BELLINGHAM&rft.date=2020-03-01&rft.spage=179&rft.au=Sakraida, Teresa J&rft.atitle=Writing-in-the-Discipline With Instructional Scaffolding in an RN-to-BSN Nursing Research Course&rft.issn=0148-4834&rft.eissn=1938-2421

If I navigate to that second URL, and use the Bellingham ezproxy credentials, I actually get to the article in ProQuest.

I wouldn’t expect anyone to go through this exercise for each failed citation. You can simply open a case with the appropriate permalink and proxy credentials.

But this exercise does illustrate a bit about how the citation linking works under the hood. And how sensitive it can be to the metadata being used. It also confirms that ProQuest ID mismatch is the issue here.

It seems like the ProQuest platform, on its side, should check the DOI and PMID at least, before giving up after a ProQuest ID mismatch. That’s a little surprising to me. But I guess if ProQuest sees a ProQuest ID in an incoming OpenURL link, it doesn’t bother to look past it? That’s only a guess.

Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>

My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Elena Bianco
Sent: Tuesday, March 9, 2021 4:47 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

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OK. Great. Thanks, Wade for you help! I will open a case now...

Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Sent: Tuesday, March 9, 2021 4:43 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

Sorry, I meant what happens if you follow the links in Primo?

But I know the answer to that now.

Traci, I saw your case, with the ezproxy credentials (nice job) and tried it myself to see the results.

When I go through Primo, ProQuest reports document not found.

But if I then search ProQuest for the article title, I find the article.

(Elena, you should open a ticket as well, just with the Skagit permalink, credentials for EZProxy, and the fact that the article isn’t found in ProQuest, even though you have access to it in your ProQuest account, and can find it in ProQuest if you search by the title.)

What I can see is that the ProQuest document ID in the Primo citation (2371858590) is different than the ProQuest ID in the ProQuest citation for the article of the same name (2370752214).

That’s the root cause of the issue, a mismatch in ProQuest identifiers in use, and why the CDI citation is not found in ProQuest.

I’m looking at the link resolver augmentations in Alma to see if they might be of help. But if ProQuest is only checking the ProQuest identifier, that’s probably not going to matter.

I may end up opening a more general SF case on this issue, after I find some more ProQuest article citations in the CDI where there is a ProQuest ID # mismatch between the CDI and the ProQuest proper platform.

Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>

My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Elena Bianco
Sent: Tuesday, March 9, 2021 4:02 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

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Hi Wade:

When I go in through Proquest, I get to the article no problem...

Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Sent: Tuesday, March 9, 2021 3:55 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

Traci / Elena,

The ‘Source’ listed in the Primo citation tells you which collection in Alma Primo expects to offer access to the citation.

In both of your environments, sources listed are eLibrary and Research Library.

So far, so good.

Both of those collections are link resolver based, so “We subscribe to only some titles in this collection” should be set to “yes”.

Because the collections are activated in the CZ, the “CDI search activation status” doesn’t really matter.

“Do not show as Full Text available in CDI even if active in Alma” should only be selected / set to ‘yes’ if you are trying to suppress duplicate ebook records. Otherwise, it should be left unchecked.

What happens when you follow the eLibrary and ProQuest Research Library links in the Primo citation? Do you go through your ezproxy, and end up on the vendor site, but with a ‘not found’ message?

Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>

My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
Sent: Tuesday, March 9, 2021 2:56 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

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I think we should submit a case. This one appears to be more involved than the ones I have submitted in the past. Is it possible to create a case for those libraries that are experiencing this problem? Or should we do this individually?

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Sent: Tuesday, March 9, 2021 11:51 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

One more thing that makes this even more confusing, when I go to ProQuest, and type in a search for this same title, Writing in the Discipline with instructional scaffolding in an RN-to-BSN Nursing Research Course, we actually DO have access to it in ProQuest and I can get the pdf. It says the databases in ProQuest that have it are ProQuest Research Library and eLibrary, which are the links that show up in Promo, except when I click on those links in Primo, it says I don't have access to it.

So, now I really don't know what's going on here or how to fix it. Should I open a case with Ex Libris???

Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Sent: Tuesday, March 9, 2021 11:41 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

Hi Traci:

We had the same problem!

 I remember Wade talking about this in the call and I noticed that in the collections that had the problem, I did not have the box checked that says "Do not show as Full Text available in CDI even if active in Alma." I did check "Yes" to the statement that we subscribe to only some of the titles.

My question is should we be checking the box that says "Do not show as Full Text available...?"

I have the hardest time with some of the terminology that Ex Libris uses...

Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>>
Sent: Tuesday, March 9, 2021 10:57 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [EXTERNAL*]-[Wactclc-primo] False Positive Citations

Hi Wade,

Are we still reporting false positives to you? Here is an article that is a false positive for Writing-in-the-Discipline With Instructional Scaffolding in an RN-to-BSN Nursing Research Course<https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590>. The article is in ProQuest and eLibrary. ELibrary is a ProQuest product.

Thanks,

Traci

Traci Taylor, MLS
Lead Librarian
Bellingham Technical College
<http://www.btc.edu/>3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327
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