[Wactclc-primo] Can't log to Primo?

Bem, Greg Greg.Bem at lwtech.edu
Tue Mar 23 08:44:04 PDT 2021


Good morning folks,

I'm not sure how long this has been happening, but it can't have been for more than a week. I tried to log in to Primo yesterday and got an error. See the attached screenshot. This has been tested by a couple other employees too.

Has anyone seen this error or is anyone experiencing it now? Trying to get to the bottom of it. Not sure if it's an SSO issue on the college side or something on the Ex Libris side.

Greg

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Vice President, AFT 3533, '20-'21

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

Chat with me on Microsoft Teams<https://teams.microsoft.com/>, or
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