[Wactclc-primo] Primo Slowness

[Bem, Greg]

I just did two basic searches and one advanced search. Also followed one link. Everything worked on par with the speeds I'm used to on the connection I have at home.

If it's slower for you, you might consider what connection your using, what browser, what plugins. If it's slower for you and others, I wonder if Ex Libris has any diagnostics they can do on their end. I remember I had to reach out to my web host once because my personal website was slow. They had to update the databases I was using and that made the speeds 200% faster when they were finished.

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Vice President, AFT 3533, '19-'20

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

Chat with me on Microsoft Teams<https://teams.microsoft.com/>, or
Chat with librarians 24/7 on Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Friday, May 29, 2020 7:52 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Primo Slowness

EXTERNAL SENDER: Use caution with links and attachments
________________________________
Hi Greg,

Here it is. https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank

Thanks,
Traci
________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Bem, Greg <Greg.Bem at lwtech.edu<mailto:Greg.Bem at lwtech.edu>>
Sent: Thursday, May 28, 2020 4:57 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo Slowness


Traci, what's your URL for Primo? I can test it on my end.



Greg Bem, MLIS

Faculty Library Coordinator

Library Learning Commons

Lake Washington Inst. Of Technology

Pronouns: he/him/his



Vice President, AFT 3533, '19-'20



Contact Info

greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>

425-739-8100 xt.8898

http://www.lwtech.edu/campus-life/library



Chat with me on Microsoft Teams<https://teams.microsoft.com/>, or

Chat with librarians 24/7 on Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1>



From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
Sent: Thursday, May 28, 2020 4:29 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo Slowness



EXTERNAL SENDER: Use caution with links and attachments

________________________________

Hi Dan,



Primo itself is slow to load. When I do a search, the results pop up, but the facets take longer to load.



Traci

________________________________

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Daniel Moore <daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>>
Sent: Thursday, May 28, 2020 4:02 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo Slowness



I'm having acute and worrisome flashbacks to 2016...



I ran a few searches in our Primo and found it to be performing as usual. It's still not the snappiest search result list but it came through within a reasonable amount of time. What aspect of Primo is loading slowly for you? The actual framework/application (e.g. the headers, the facet area, things like that) or the search result contents?



-Dan



On Thu, May 28, 2020 at 2:53 PM Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>> wrote:

Hi All,



Is anyone experiencing slowness with Primo loading? Just checking to make sure it isn't my computer. It is incredibly slow.



Enjoy your afternoon.



Traci



Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Call: 360.752.8488 | Office: CC 327

Connectedness * Professionalism * Integrity

The Library is OPEN online.Online Resources and Help Available from the BTC Library<https://btc.ctc.libguides.com/QuickHelp>

Need help? Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=12698&type=2&language=1>






--

Regards,



Dan Moore

Systems and Collections Librarian

Edmonds Community College Library

(425) 640-1526

Pronouns: he, him, his
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