[Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter

Daniel Moore daniel.moore at email.edcc.edu
Wed Jun 5 16:53:06 PDT 2019


Here's a search that doesn't show the "Available in the library" facet:
https://sbctc-edcc.primo.exlibrisgroup.com/discovery/search?institution=01STATEWA_EDCC&vid=01STATEWA_EDCC:EDMONDS&search_scope=MyInst_and_CI&displayMode=full&bulkSize=10&highlight=true&dum=true&tab=Everything&query=any,contains,great%20gatsby&displayField=all&pcAvailabiltyMode=false


-Dan

On Wed, Jun 5, 2019 at 4:50 PM Nina Pitts <NPitts at pencol.edu> wrote:

> Traci, I haven't submitted a ticket, either. If you do, please feel free
> to include that Peninsula is experiencing problems, too – and thanks!.
>
> -n.
>
>
>
> *From:* Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] *On
> Behalf Of *Traci Taylor
> *Sent:* Wednesday, June 5, 2019 4:39 PM
> *To:* WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
> *Subject:* Re: [Wactclc-primo] Primo VE Search: No "Available in the
> Library" Limiter
>
>
>
> I have not submitted a ticket. Has anyone else? If not, I am happy to do
> so.
>
>
>
> *From:* Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> *On Behalf Of
> *Daniel Moore
> *Sent:* Wednesday, June 5, 2019 3:53 PM
> *To:* WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
> *Subject:* Re: [Wactclc-primo] Primo VE Search: No "Available in the
> Library" Limiter
>
>
>
> It's occurring intermittently at Edmonds as well.
>
>
>
> Traci, have you submitted a ticket? If so, would you include that it's
> affecting EDCC as well?
>
>
>
> -Dan
>
>
>
> On Wed, Jun 5, 2019 at 3:34 PM Traci Taylor <ttaylor at btc.edu> wrote:
>
> Nina,
>
>
>
> That is definitely crazy.
>
>
>
> Traci
>
>
>
> *From:* Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> *On Behalf Of
> *Nina Pitts
> *Sent:* Wednesday, June 5, 2019 2:58 PM
> *To:* 'WACTCLC Primo discussions' <wactclc-primo at lists.ctc.edu>
> *Subject:* Re: [Wactclc-primo] Primo VE Search: No "Available in the
> Library" Limiter
>
>
>
> Traci, we had something glitchy going on with "available in the library"
> today, too. A staff member pointed the same thing out to me about half an
> hour ago…after doing a general search, titles were retrieved that clearly
> were available in the library – but she had no option to limit to those. I
> did exactly the same search, same browser, on my work station, and I did
> have the option. Then, together, we did the same thing on her station to
> verify that our results had been different. She still didn't have the
> option…but two minutes later we searched again on her station and she did.
> (I know, that's the definition of crazy, right – doing the same thing over
> and expecting a different result? But systems don't always follow normal
> rules - we did it over, and got a different result. J )
>
>
>
> The issue is still toggling back and forth for me as we speak. When I
> started typing this reply, I could choose "available in the library" but
> now it's not there. Are there major solar flares today or something?
>
> Nina
>
>
>
> *From:* Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu
> <wactclc-primo-bounces at lists.ctc.edu>] *On Behalf Of *Traci Taylor
> *Sent:* Wednesday, June 5, 2019 1:52 PM
> *To:* WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
> *Subject:* [Wactclc-primo] Primo VE Search: No "Available in the Library"
> Limiter
>
>
>
> WARNING: This email originated outside of Peninsula College. DO NOT CLICK
> links or attachments unless you recognize the sender and know the content
> is safe.
>
> I just did a search using the keyword grilling in Primo VE. The first
> result is a print book that we have in the library, but I don’t see an
> option to limit the availability to items in the library.
>
>
>
>
>
> Traci
>
>
>
> <https://www.btc.edu/>*Traci Taylor, MLS*
>
> *Interim Lead Librarian*
>
> Bellingham Technical College <http://www.btc.edu/>
>
> 3028 Lindbergh Ave. | Bellingham, WA 98225
>
> Call: 360.752.8488 | Office: CC 327
>
> Connectedness • Professionalism • Integrity
>
> *Providing student-centered, high-quality professional technical*
>
> *education for today’s needs and tomorrow’s opportunities**.*
>
> [image: facebook6PIE8KVV (2)]
> <https://www.facebook.com/bellinghamtech?ref=ts&fref=ts>[image:
> twitter_64_black (2)] <https://twitter.com/BhamTechCollege>[image:
> instagram_64_black (2)] <https://instagram.com/bellinghamtechcollege/>
>
>
>
>
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>


-- 
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu / daniel.moore at email.edcc.edu
(425) 640-1526
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