[Wactclc-primo] Problem with Primo results showing up for non-full-text items.

[Guidry, Wade]

In the form on the library web page, change the following:

<input name="tab" type="hidden" value="Everything">

To

<input name="tab" type="hidden" value="LibraryCatalog">

That should do it.


When I generated the code snippet for RTC, I used the standard scope of "Everything". But the relevant scope name at RTC happens to be "LibraryCatalog" (maybe copied over from the previous Primo)


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Staley, Laura
Sent: Monday, October 22, 2018 10:00 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Problem with Primo results showing up for non-full-text items.

ATTENTION: This email contains links. Please follow best practices before clicking on links.
Hi, All -

I am having an interesting problem that I can't seem to track down, with results with no full text appearing in Primo results.   I've tried to set up the search criteria so that nothing we don't have appears in the results, but something's wrong.

To see this problem, from RTC Library home page - https://www.rtc.edu/library  - type in "Therapeutic Exercise" in the OneSearch box.

Of the results listed on the first page, 4 have "no online access" .  The one I'll speak to is the second result, The Gale Encyclopedia of Nursing and Allied Health: Q-T, ISBN 978-1-4103-6320-6.   This title show up in our Primo results - but is not in our Alma at all.

What I have tried so far:



  1.  Figuring out where the "no online access" records were coming from and turning that off. They seem to come from GVRL, Cengage (associated with GVRL) and CrossRef.  So I looked for a way to turn those off. I checked my electronic collections, but there are no collections we have activated for CrosssRef, and the GVRL Portfolios do reflect what we actually have.  Our Alma has no record for The Gale Encyclopedia of Nursing and Allied Health: Q-T, ISBN 978-1-4103-6320-6, 2018 edition.  (We have prior years of this title, but not this 2018 edition.)



  1.  Editing my search profiles: I thought there was a problem our search slots, but I did some tweaking, and this did not change the results.



  1.  Checking my Ebsco Index (under Other Indexes) to see if I'd accidently included something we don't own. Not the problem. (This is because a number of results seem to be from our Ebsco databases.   Some of these may be appearing because Ebsco has back years, but not the current year, and the items that are showing up are from the current year. I've no idea how to tell Primo to exclude search results if they are current year - for some items but not all.)



  1.  Changing the OneSearch box code. No difference.



  1.  I've also searched Alma and Primo national list-servs and WACTCL list-serves.  If there's something pertinent there,  I haven't found it. (Wrong keywords maybe?)


If you have any thoughts about why this might be happening, I would very much appreciate hearing them. Or if you think it's a matter of a case for ExLibris, I'd appreciate knowing that, too.

Thank you,

Laura Stlaey

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-primo_lists.ctc.edu/attachments/20181022/1797fd92/attachment-0002.html>