[Wactclc-primo] Newsbank activation glitch

[Elena Bianco]

Yes, but the questions I have are 
1. How did it show up in the portfolio to begin with?  I find it hard to believe that I would have activated something from the Community Zone with at least one record from another electronic collection erroneously included - and there are at least three that I've found today that are not part of Ebscohost Consumer Health, and are part of Newsbank, and somehow are showing up in both Collections. Did I do something inadvertent to corrupt the Community Zone collection of Consumer Health by adding these Newsbank records to it? All I did was activate the Newsbank collection from the community zone like I have dozens of other databases in the past, and, I think, in the same way.

2. This isn't the only Newsbank record that is appearing in the Consumer Health Portfolio - as I've said, there are at least three others. How can I isolate them and remove them without having to go through the entire Consumer Health Portfolio one by one?

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624


-----Original Message-----
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Guidry, Wade
Sent: Friday, October 12, 2018 2:08 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Newsbank activation glitch

Here you can see the portfolio listed in the Ebsco collection in Alma.


If you deactivate that portfolio, it won't show in Primo.


[cid:24f9609d-1eed-4e58-a5ee-ba427c9e157d]?


Wade Guidry - wadeg at bigbend.edu
Library Consortium Services Manager
Washington Community & Technical Colleges Library Consortium (WACTCLC)
509.760.4474
________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco at skagit.edu>
Sent: Friday, October 12, 2018 1:42 PM
To: WACTCLC Primo discussions
Subject: Re: [Wactclc-primo] Newsbank activation glitch

ATTENTION: This email contains links. Please follow best practices before clicking on links.
Actually, no it's not. When you go directly to the Consumer Health Complete Database in Ebscohost and you look under Publications, Seattle Times is not listed.
[cid:image001.jpg at 01D46231.775BEE20]

Nor is the Skagit Valley Herald. Nor is the Bellingham Herald. OR the Andover (MA) Townsman, or the Amcaster (ON) News.  If you go out to the Ebscohost Consumer Health Database and look them up, they don't show up there.

It makes no sense whatsoever that these newspapers would be in a Consumer Health Database by Ebscohost, but they somehow are showing up that way in Alma. I would like to know how that happened and how I can find all of them and get rid of them. There could be dozens or hundreds of them that got attached in there.

I guess I'll open another Salesforce case...




Elena Bianco, Systems & Technical Services Librarian Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Guidry, Wade
Sent: Friday, October 12, 2018 1:23 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Newsbank activation glitch

That ebscohost collection does list the Seattle Times as a portfolio, so the Primo result is valid.

If you believe that that's inaccurate, you can go to the Ebsco portfolio in Alma and deactivate it.




Wade Guidry
Library Consortium Services Manager, WACTCLC wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Elena Bianco
Sent: Friday, October 12, 2018 12:39 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>; WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [Wactclc-primo] Newsbank activation glitch


Hi all:



Another puzzler for us all on Friday: I activated Newsbank articles yesterday, and it worked just fine. Records showed up in Primo with the link to full text, everything worked great.



Today, I activated Ebscohost Consumer Health Complete. Below is what shows up when I tried looking up the Seattle Times. It's trying to link me to Consumer Health Complete, which of course, takes you nowhere because the Seattle Times is NOT part of Consumer Health Complete.



[cid:image002.png at 01D46231.775BEE20]



The same thing happened with the Skagit Valley Herald, so apparently it's gone ahead and added Newsbank portfolios to Consumer Health Complete? Has anyone else experienced this? What happened and how do I fix it?



Maybe this is a sign that I should just go home for the day...



Thanks in advance for the collective wisdom of the group.



Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

(360) 416-7624