[Wactclc-primo] EBSCO results not working in Primo

[Elena Bianco]

Interesting.  I updated our stanza about a month ago, but not more recently than that, and it doesn't totally match what Ebsco has, but it's really close. I'd better update it again, just in case. Thanks, all, for posting to the list!

Elena

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Elena Bianco
Sent: Friday, November 16, 2018 2:19 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] EBSCO results not working in Primo

Wow. We aren't having these problems at all. I've just gotten into several ebsco articles. I wonder what's different. I'll check the ezproxy config stanza...

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
Sent: Friday, November 16, 2018 2:17 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] EBSCO results not working in Primo

We are.

[cid:image001.jpg at 01D47DB8.05B4B390]

Traci Taylor

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Lesley Caldwell
Sent: Friday, November 16, 2018 1:45 PM
To: wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] EBSCO results not working in Primo

Hi all,

Is anyone else seeing an error when they try to open EBSCO results through Primo today?

Here are some clues:

1)      Our local EBSCO collection (that y'all know we just updated in Alma :)) is working fine

2)      Our EBSCO databases on and off campus are working fine

3)      Every EBSCO result I click on in Primo, gives an error like this:

[cid:image002.png at 01D47DB8.05B4B390]

Any ideas? I looked on Primo-L but have not seen this reported.

Thanks!

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]




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