[Wactclc-primo] [External] new message in Primo

[Guidry, Wade]

Amy,

That message displays after you log into Primo, it's normal. Text is configurable (SF ticket).

Or if you want it suppressed, I can do so in the CSS. But it would mean that the inverse prompt recommending people log in will also be suppressed.

Our Primo environments have been configured so that subscription content citations still appear in search results, so logging in / refreshing doesn't really change your search results.

But you do need to log in, of course, to place holds or view your account.

I suspect your CINAHL issue, whatever it is, is unrelated to your login status.

If you want to post the permalink to your CINAHL article, I'll try it from here, and see what Primo reports for me (off campus, not authenticated)



Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474


From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Herman, Amy
Sent: Thursday, March 15, 2018 8:35 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [External] new message in Primo

Well, ugh.  Now it's showing me the same thing (that we do NOT have a particular article) whether I refresh or not, but earlier this morning when I refreshed it DID show me that we have full text in CINAHL (which we do).

In any case, is anyone else getting this message?  At best, it's confusing.

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Herman, Amy
Sent: Thursday, March 15, 2018 8:15 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [External] [Wactclc-primo] new message in Primo

Is anyone else seeing this message EVERY time you go to Primo (in yellow in the screenshot)? If I don't click on Refresh I don't see ALL of the full text results.  Like I might expect from off campus, but not from on campus.  All of our library employees (on campus) are seeing this same message.  I first noticed it about two days ago.

[cid:image002.jpg at 01D3BC3C.5495F610]

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


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