[Wactclc-primo] {Spam?} Re: Issue with activating Kanopy in the PCI rather than Alma Community Zone

Tue Oct 10 17:03:51 PDT 2017

Thank you so much for this information. We are having the same linking problem, and I knew our institution ID but didn't know where I could enter it.

Naoko

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Guidry, Wade <WadeG at bigbend.edu>
Sent: Tuesday, October 10, 2017 4:27 PM
To: 'WACTCLC Primo discussions'
Subject: {Spam?} Re: [Wactclc-primo] Issue with activating Kanopy in the PCI rather than Alma Community Zone

Thanks, Dale.

I was a bit confused, because unless there are associated title records activated in Alma (or Kanopy is open source), the PCI activation shouldn’t really make anything appear in Primo.

But, looking at the PCI Activation wizard itself, I see this linking requirement for Kanopy:

“Linking to this collection will only work after additional configuration in the Primo Back Office > Advanced Configuration > Mapping tables > "Templates" table for this vendor. Fill in the required linking parameter(s) for your institution to make the links work. More information can be found in Salesforce article - "Kanopy resources - configuration required for activation"

Did you do this part already, as noted in the PCI Activation Wizard?

The link for your first listed record, Killing me Softly (1979) works because the link is actually generated from an 856, coming from a MARC record inside of Alma (991214154202809). So that one isn’t a PCI record.

(Just FYI, the quick way to tell this in Primo is to look for the MMS ID # in the record details in Primo. If the details list an MMS ID, then there is a record in Alma.)

The second record (Darwin’s Brave New World) is coming from the PCI, and has a link that looks like: https://login.edmonds.idm.oclc.org/login?url=http://INSTITUTIONID.kanopystreaming.com/node/100290, and the INSTITUTIONID makes me think that you have haven’t added a Kanopy institution ID to the PCI yet.

If not, you’ll just need to open a ticket with SF, and have them add your Kanopy institution ID. Then, the links in the records coming from the PCI should work as well.

[cid:image004.png at 01D341E3.8C9AE760]

[Title: Big Bend Community College Logo]

Wade Guidry

Library Consortium Services Manager

Big Bend Community College

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474

www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299

WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>

WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Dale Burke
Sent: Tuesday, October 10, 2017 2:35 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Issue with activating Kanopy in the PCI rather than Alma Community Zone

To answer Wade's question.  No we did not load any Kanopy MARC records in Alma.

Dale Burke
Technical Services Librarian

[https://docs.google.com/uc?export=download&id=0B16tUjXHMjfkeVd6QnJvakN3WEk&revid=0B16tUjXHMjfkUGVnOUFiNzF6RENiODhNdWZPRmtVb291Zk9JPQ]

20000 68th Ave. W

Lynnwood, WA  98036
425-640-1526

dburke at email.edcc.edu<mailto:dburke at email.edcc.edu>

[https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif]

On Tue, Oct 10, 2017 at 2:29 PM, Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>> wrote:

If you activated Kanopy in the PCI on Tuesday, indexing would have occurred over the weekend. So, no additional indexing will be done.

Just wondering, did you load Kanopy MARC records into Alma?  (This looks like the most common Kanopy approach being discussed in Alma-L)

If so, activating the PCI collection may not add a lot of value. Unless you have seen (and already know) that the PCI activation adds additional info of value, like summaries, credits, etc, you might just stick with the Alma records you have loaded.

To troubleshoot the records that aren’t working, I would open an SF data services ticket, and provide examples of the non-working records (along with ezproxy credentials, so the SF folks can observe the issue directly)

[Title: Big Bend Community College Logo]

Wade Guidry

Library Consortium Services Manager

Big Bend Community College

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474<tel:(509)%20760-4474>

www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837<https://maps.google.com/?q=7662+Chanute+Street+NE+%E2%80%A2+Moses+Lake,+WA+98837&entry=gmail&source=g>-3299

WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>

WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>] On Behalf Of Dale Burke
Sent: Tuesday, October 10, 2017 12:58 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>; WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-primo] Issue with activating Kanopy in the PCI rather than Alma Community Zone

Hello,

I recently looked at activating the Kanopy Collection through the Alma Community Zone; however, there were not portfolios attached to the Community Zone record so I did not activate the collection through Alma.

Instead, I activated the Kanopy Collection through the PCI.  I am noticing some problems with the records and I don't know who I should talk to get the problem solved.  Many of the titles in Primo are displaying correctly and the links to the streaming video are working correctly.  Some of the titles in Primo are not displaying correctly and the links don't work.

The correct versions display "Online access" and the links work

[Inline image 1]

The incorrect versions display "Full text available" and the links do not work

[Inline image 3]

I don't know if this is the Primo problem or a Kanopy problem.  Has anyone else activated the Kanopy Collection in the PCI, and if so, are you also having this problem?

I activated the collection in the PCI last Tuesday and had to wait until Monday to see the results.  Is there a chance that the indexing in Primo isn't completed yet and the records will eventually be corrected, was there is mistake in the Primo indexing, or are the Kanopy records bad?

Can anyone shed light on my situation?

Thanks!

Dale Burke

Technical Services Librarian

[https://docs.google.com/uc?export=download&id=0B16tUjXHMjfkeVd6QnJvakN3WEk&revid=0B16tUjXHMjfkUGVnOUFiNzF6RENiODhNdWZPRmtVb291Zk9JPQ]

20000 68th Ave. W<https://maps.google.com/?q=20000+68th+Ave.+W%0D+%0D+%0D+%0D+Lynnwood,+WA%C2%A0+98036&entry=gmail&source=g>

Lynnwood, WA<https://maps.google.com/?q=20000+68th+Ave.+W%0D+%0D+%0D+%0D+Lynnwood,+WA%C2%A0+98036&entry=gmail&source=g>  98036<https://maps.google.com/?q=20000+68th+Ave.+W%0D+%0D+%0D+%0D+Lynnwood,+WA%C2%A0+98036&entry=gmail&source=g>
425-640-1526<tel:(425)%20640-1526>

dburke at email.edcc.edu<mailto:dburke at email.edcc.edu>

[https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif]

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