[Wactclc-primo] Re Chrome Issues - FW: [ALMA-L] Display of Labels on Tabs when using Chrome 60

Tue Aug 8 12:13:51 PDT 2017

I don’t know if everyone is on Alma-L.  It looks like they will fix the Chrome problem this weekend.

From: Alma [mailto:alma-bounces at exlibrisusers.org] On Behalf Of Barbara Rad-El
Sent: Tuesday, August 08, 2017 11:25 AM
To: Alma group
Subject: Re: [ALMA-L] Display of Labels on Tabs when using Chrome 60

Dear Colleagues,

We would like to update you that the latest version of Chrome 60.0.3112.90 causes an issue in displaying tab labels – as has been reported by a number of people on the list.

The HF planned for this coming weekend will include a fix for this issue.

Alma Product Management

From: Alma [mailto:alma-bounces at exlibrisusers.org] On Behalf Of FORREST Alex
Sent: 08 August, 2017 13:50
To: Alma group <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Subject: Re: [ALMA-L] Display of Labels on Tabs when using Chrome 60

We’re seeing it here too. Alma EU01

OK on - Version 59.0.3071.115 (Official Build) (64-bit)/ Windows 7

Not ok on - Version 60.0.3112.90 (Official Build) (64-bit)/ Windows 7

We’re doing more checking……

All the best
Alex

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From: Alma [mailto:alma-bounces at exlibrisusers.org] On Behalf Of Jeremy Grayson
Sent: 08 August 2017 10:57
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Subject: Re: [ALMA-L] Display of Labels on Tabs when using Chrome 60

Hello Ian,
This here desktop PC is running a Windows 7 Professional / Chrome Version 60.0.3112.90 (Official Build) (64-bit) combination here, too; and whilst previous posters to this thread will have been running off a different Alma environment I'm guessing you'll be using the same Alma EU00 Production as Sheffield. Curiouser and curiouser!
Ta,
Jeremy

On 8 August 2017 at 10:50, Ian Haydock <i.haydock at keele.ac.uk<mailto:i.haydock at keele.ac.uk>> wrote:
Jeremy,

                   That’s interesting, as we CAN see the problem Annette reports here, using that same version of Chrome. We’re on Windows 7 64 bit, so I wonder if that is the factor to watch?

Ian

Ian Haydock
Library Systems Manager
Keele University
01782 733241

From: Alma [mailto:alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>] On Behalf Of Jeremy Grayson
Sent: 08 August 2017 10:45
To: Ex Libris user community discussion list for Alma
Subject: Re: [ALMA-L] Display of Labels on Tabs when using Chrome 60

Hello Annette,
Thanks for the heads-up.  However, can you confirm what version of version 60 (so to speak) you are using, please?  I have just checked what Alma looks like when running off Chrome v.60.0.3112.90 here, and all appears to be perfectly fine.  That includes in the patron display.
We were one of many, many institutions worldwide to encounter issues with Primo's performance/display when using version 57 of Chrome, and we'd rather there isn't any similar trouble brewing on Alma now with a newer version of the same browser.
Thanks and bests,
Jeremy

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Jeremy Grayson
Metadata Specialist
MaDS Team
The University of Sheffield
Western Bank Library
Sheffield
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On 8 August 2017 at 10:01, Annette Schryver <annette.schryver at mq.edu.au<mailto:annette.schryver at mq.edu.au>> wrote:

Hi everyone,

This is just FYI... there is a display problem in Alma when using Chrome version 60.  The labels on tabs in Alma are not displaying correctly or not displaying at all.  For example, this patron display:

[cid:image001.png at 01D3108C.C1A22050]

Ex Libris are aware of the problem and say there will be a fix in the November release.

Regards,

Annette

Annette Schryver

Manager, Discovery Services and Systems

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