[servicedesk_techs] Service Desk Software Upgrade
Jim Henderson
jhenderson at sbctc.edu
Mon Mar 21 15:24:28 PDT 2022
Hi all,
There is a new version of SolarWinds Web Help Desk that is available for install and I'm planning on doing it after 8:30pm on Wednesday the 23rd. I will take the website offline around that time to backup all volumes prior to installing the update. I expect to be finished before 10PM, but could run late and will send notification upon completion.
Additionally, for those techs who have not already subscribed to the servicedesk_techs at lists.ctc.edu<mailto:servicedesk_techs at lists.ctc.edu> mailing lists, please do, it is going to be used for these types of notifications in the future.
To subscribe, go to https://lists.ctc.edu/mailman/listinfo/servicedesk_techs_lists.ctc.edu.
Thanks,
[Title: SBCTC logo - Description: Compass]Jim Henderson
IT Systems Administrator
WA State Board for Community and Technical Colleges
* 360.704.3918 | [cid:image003.jpg at 01D3C4D7.A071C660] sbctc.edu
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