[LIBRARYDIR] [EXTERNAL] - Re: statistics platforms

Fri Jan 22 10:28:06 PST 2021

That was my read as well. We use and like Gimlet, especially because we typically have at least 8 different people responding to reference questions. The price is right too.

--Lynn
------------------------------------------------------------------------------
Lynn Kanne
Dean, LEED: Libraries | eLearning | Employee Development 
Seattle Central College | e: Lynn.kanne at seattlecolleges.edu p: 206-934-4072 

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From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Fuhrman, Tim via LIBRARYDIR
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Cc: Fuhrman, Tim <timf at bigbend.edu>
Subject: Re: [LIBRARYDIR] [EXTERNAL] - Re: statistics platforms

Hi Pearl,

Maybe I'm just being dense today but I'm not seeing what the concern is.  The way I read it they don't want you to use your access to their services to create competing products.

That is WAY less rigid that the ProctorU contract that forbids you from even using another proctoring service.  Dropped them asap, which wasn't easy, when I found that little gem.

We've been using Gimlet for quite a while now and love it.

--------------------------------------------
Tim Fuhrman - timf at bigbend.edu<mailto:timf at bigbend.edu>
Director of Library Resources and eLearning
7662 Chanute St, Moses Lake, WA 98837
(509) 793-2350
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From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> on behalf of Coe, Erica via LIBRARYDIR <librarydir at lists.ctc.edu>
Sent: Friday, January 22, 2021 10:07 AM
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Subject: Re: [LIBRARYDIR] [EXTERNAL] - Re: statistics platforms

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I will echo Greg.  For our in-person reference statistics, I developed a Google form and that has served us well.

Thanks,
Erica

From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Bem, Greg via LIBRARYDIR
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Subject: [EXTERNAL] - Re: [LIBRARYDIR] statistics platforms

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We aren't currently tracking desk activity, but I would suggest developing something lightweight in-house using Microsoft Forms or Google Forms. It would all go into a spreadsheet that could visualize the data however you want. Without a significant/stable budget, this type of solution makes more sense (for us).

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
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Vice President, AFT 3533, '20-'21

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From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> On Behalf Of DeSure, Pearl via LIBRARYDIR
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Cc: DeSure, Pearl <Pearl.DeSure at cptc.edu<mailto:Pearl.DeSure at cptc.edu>>
Subject: [LIBRARYDIR] statistics platforms

Hi all,

Our library is looking for a statistics gathering service. We were initially interested in Gimlet, but their non-competition clause is causing us some concern:

Agreement Not to Compete

You agree that you will not use the Site, the Services, your Account, or any information obtained through your access to the Site, the Services, or your Account, to compete with Sidecar or otherwise interfere with Sidecar's business or other interests. You agree that you will not engage (as employee, owner, member, partner, contractor, agent, or otherwise) in any business that competes with Sidecar anywhere in the United States for two (2) years after you have ceased accessing the Site and the Services and closed your Account.

I'm aware of at least a couple WACTC's that use Gimlet but I would be interested to hear what other platforms are in use. Does anyone have another stats service you would recommend? We're also looking into DeskTracker and LibInsight.

Best,
Pearl

Pearl DeSure
Faculty Librarian
Library/Learning Resource Center
Clover Park Technical College
T: 253.589.6067<tel:253.589.0000>
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