[LIBRARYDIR] follow-up to Cheyenne's question about laptops

[Tammy Siebenberg]

Candice,

We don't use Deep Freeze on our student laptops.  We used to have it on our student computers in the library and it caused all sorts of problems with Windows Vista crashes.

For our student laptops, each time one is returned (they check out for 7 days) it is completely re-imaged, cleaned, and charged.  Re-imaging wipes out anything that may have happened while it was checked out.  The turn-around time is longer than if we simply cleaned out old files, but I am more confident with re-imaging.  Hope this helps.

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
yvcc.edu<http://yvcc.edu/>
Hispanic-Serving Institution

From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Watkins, Candice via LIBRARYDIR
Sent: Tuesday, October 8, 2019 10:57 AM
To: an open discussion list for WA CTC Library Directors <librarydir at lists.ctc.edu>
Cc: Watkins, Candice <cwatkins at tacomacc.edu>
Subject: [LIBRARYDIR] follow-up to Cheyenne's question about laptops

I appreciate reading about the different laptop lending policies. Thanks to those who responded!

My follow-up question is about those laptops and the Deep Freeze program. Does your IT insist on installing Deep Freeze on these machines that you loan for longer than a day? If so, how do you work-around/work with the Deep Freeze schedule? If not, how do you protect your laptops from viruses, etc?

Thanks for your feedback!

Candice


Candice Watkins [she/her pronouns]

Library Director

Tacoma Community College

6501 South 19th Street

Tacoma, WA. 98466

253-566-5091

cwatkins at tacomacc.edu<mailto:cwatkins at tacomacc.edu>

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