[LIBRARYDIR] Proquest issues

Badalamente, Stephen sbadalamente at columbiabasin.edu
Mon Jan 7 10:42:35 PST 2019


Same - no problems at CBC.

________________________________
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> on behalf of Tammy Siebenberg via LIBRARYDIR <librarydir at lists.ctc.edu>
Sent: Monday, January 7, 2019 10:38:58 AM
To: 'WACTC Library Directors'
Cc: Tammy Siebenberg
Subject: Re: [LIBRARYDIR] Proquest issues

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Erica, we are not having any problems in Yakima.  We also use EZProxy.



Tammy



From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Coe, Erica via LIBRARYDIR
Sent: Monday, January 7, 2019 10:21 AM
To: 'WACTC Library Directors' <librarydir at lists.ctc.edu>
Cc: Coe, Erica <ecoe at olympic.edu>
Subject: [LIBRARYDIR] Proquest issues



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Hello all,



Is anyone else having off-campus identification issues with Proquest?  We use EZProxy and students are receiving errors about incorrect username/password.  Based on the comments, this seems to be a problem with ProQuest and not our proxy server.   The librarian who normally troubleshoots this is out today, so I thought I would see if this is just a problem for us.



Thanks,

Erica
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