[LIBRARYDIR] question about networked printing

[Tammy Siebenberg]

Yakima uses Papercut and new ITC cards with release stations.  The students log in to student computers and chose the black & white printer pool or the library color printer.  Right now there is no limit on the amount they can print on the B&W printers but a maximum may be added later, after which they can add money for more prints per quarter.  After submitting their print job, they go to a release station and can either tap their ID card on the release station or enter their student ID and password and release their job to the printer.

Release stations have also been added to our color printer and copy machines, but they aren't functioning yet.  Those machines require payment.  Students can add money to their cards at the Cashier's office or online with a credit or debit card.  Once they have put money on their card, it can be used on the library copiers and color printer, in the bookstore, at the dorm laundromat, to pay tuition online, and more.  When they leave YVC, they can get a refund of the balance on their card if it exceeds $10.  Balances of $10 or less are retained by the college.

Steps for community members to print or use our copy machines have not been defined yet.

Tammy

Tammy R. Siebenberg
Director - Library & Media Services
Yakima Valley College
Yakima, WA  98902
(509) 574-4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
www.facebook.com/YVCCLibrary<http://www.facebook.com/YVCCLibrary>

From: LIBRARYDIR [mailto:librarydir-bounces at lists.ctc.edu] On Behalf Of Matz, Chris
Sent: Monday, October 10, 2016 7:59 AM
To: librarydir at lists.ctc.edu
Subject: [LIBRARYDIR] question about networked printing


Hello.  Our library hosts about 25 computer workstations that send jobs to either b&w or color printers (there are another 150 student computers outside the library that work in this same manner).  Pharos is the system that coordinates this process.  For a patron at Shoreline, the steps to getting something printed are...



1.  have a valid Shoreline CC ID card;

2.  put cash value onto the card; and

3.  swipe card to subtract appropriate value for job.



However, patrons can only add value to their cards with bills.  Most of them don't carry money at this point in history, and those that do need to break the larger bills that the campus ATM (in another building) provides.  We therefore have a bill-changer (in our building) along with the value-add machine (ditto).  Our information technology department claims that because of various state-level accounting requirements, this is the only configuration of Pharos they will support.



This seems like a lot of steps in an era where students are unlikely to have cash anyhow.  During construction this summer, we were successful in getting the campus ATM relocated near the college's bookstore, a more logical placement, but no matter where all the machines may be, it's really exasperating.



Ironically, our administration has turned off our book sale and cash register functions so as to restrict the number of departments handling money for any reason, starting with the biggest "offender".  They are totally content with the networked printing set-up, however.



If this one is too easy, I have another question about how to clean windows without leaving streaks, but one crisis at a time.





Thanks for your consideration -



Chris M

************************
Chris Matz
Director, Ray W Howard Library
Shoreline Community College
206.546.4558
cmatz at shoreline.edu<mailto:cmatz at shoreline.edu>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/librarydir_lists.ctc.edu/attachments/20161011/744fcb65/attachment.html>