[LIBRARYDIR] unaffiliated patron access to technology

[Jeanne Leader]

Chris and all,
Here's what we do at EvCC:

   1. How does your library manage computer use by unaffiliated patrons?
   Use is limited to searching the catalog. All other stations require a login
   and password to the campus LAN.
   2. Roughly what percentage of computers on-site are open for
   unaffiliated use?  Less than 1%
   3. Do you offer guest access to wi-fi?  Yes
   4. Understanding that Shoreline has purchased some resources via
   consortium conditions and has some duty to provide unaffiliated access to
   keep the discount, does guest wi-fi count toward that standard?  No idea!


Jeanne

Jeanne Leader
EvCC Dean of Arts & Learning Resources
425.388.9502       2000 Tower   Everett WA 98201

At EvCC, we're always reading something interesting.
Check it out by clicking here <http://www.everettcc.edu/evccreads>.


On Sat, Nov 12, 2016 at 3:34 PM, Matz, Chris <cmatz at shoreline.edu> wrote:

> Hello, everyone.  Our library is concluding a major phase of construction
> this quarter, and one of the decisions we made to keep operations less
> chaotic was to change up our computer access to patrons who are neither
> enrolled at or employed by the college.  At Shoreline, this is about a
> dozen "regulars" who have been trespassed or otherwise inconvenienced by
> restrictions placed upon them at the local public library venues.  Prior to
> this September, at least five of our 25 desktop computers were set aside
> for these patrons.  We closed the building outright this summer and opened
> for Fall 2016 in partial readiness, and many of those patrons have not
> (yet) returned.  Those that have are shall we say demonstrative in their
> outrage.  Yes, of course, change is hard and all of us are uncomfortable
> with painting tarps and torn-up carpeting, but I was weary of enrolled
> students being turned away from the computers their technology fees pay
> for, as our IT department is to date unwilling to put any time restrictions
> on guest log-ins.  The students have expressed gratitude many times that
> more computers are open to them more of the time, amid the cacophony of the
> work sites.
>
>
> These are my problems and mine alone.  My questions, however, are for the
> group:
>
>
>    1. How does your library manage computer use by unaffiliated patrons?
>    2. Roughly what percentage of computers on-site are open for
>    unaffiliated use?
>    3. Do you offer guest access to wi-fi?
>    4. Understanding that Shoreline has purchased some resources via
>    consortium conditions and has some duty to provide unaffiliated access to
>    keep the discount, does guest wi-fi count toward that standard?
>
> Thanks for your consideration.
>
> It's not all gloom and doom, for the record.  Fewer unaffiliated patrons
> in the building means I haven't had to break up a fight between their dogs
> in almost six months.
>
>
> Chris Matz
> Library Director
> Shoreline Community College
> 206.546.4558
> cmatz at shoreline.edu
>
>
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