[GuidedPathways] Fwd: ctcLink Accessibility Update, May 8, 2020

Fri May 8 16:15:14 PDT 2020

Anytime we do the work of love, we end the work of domination.
-Bell Hooks
Kristi Wellington-Baker | Student Success Center Director
Pronouns: She/Her/Hers
Washington State Board for Community & Technical Colleges
1300 Quince St SE | PO Box 42495
Olympia, WA 98504-2495
p: 360.704.1022 | c: 509.301.8466 | kwellingtonbaker at sbctc.edu
sbctc.edu • Twitter: @SBCTCWashington • Facebook: @WASBCTC
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Subject: FW: ctcLink Accessibility Update, May 8, 2020

From: Grant Rodeheaver <grodeheaver at sbctc.edu>
Sent: Friday, May 8, 2020 2:36 PM
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Cc: SBCTC All Staff <SBCTCAllStaff at sbctc.edu>
Subject: ctcLink Accessibility Update, May 8, 2020

Please share with your commission and council members.

CTCLINK ACCESSIBILITY UPDATE

May 8, 2020

Level Access, an independent accessibility vendor, completed a ctcLink/PeopleSoft implementation Accessibility Review last fall (September 2019) and issued its initial findings<https://www.sbctc.edu/resources/documents/colleges-staff/it-support/ctclink/level-access-findings-student-employee-self-service.xlsx>.

Oracle Corporation, makers of PeopleSoft, confirmed that many of the issues Level Access identified during its assessment will be resolved with the upgrade to PeopleSoft PeopleTools 8.57.

I am proud to announce that Sandy Main, SBCTC Application Services Director for the Information Technology division, assumed a leadership role in the ctcLink accessibility coordination efforts early this year. In just a short time, Sandy and members of the ctcLink Customer Support team have focused our overall strategy; making great strides to track, test and set implementation timelines.

SBCTC-IT staff implemented PeopleTools 8.57 in a test environment in March and Level Access will review the upgrade in the test environment.

Level Access started its work in late April and is expected to complete its review in late May 2020.

Next Steps: Testing and Implementation

  *   Level Access will provide a report of accessibility issues resolved with the upgrade and which issues they believe still remain. The information will be posted along with a mitigation plan as soon as the information becomes available.
  *   Accessibility items not resolved with the upgrade to PeopleTools 8.57 will be escalated to Oracle for resolution.
  *   System Integration Testing (SIT) to deploy PeopleTools 8.57 into production (the live ctcLink environment) will begin in July.  SIT is testing carried out on a complete, integrated system to verify the software's behavior and evaluate the system's compliance with the requirements.
  *   The SBCTC testing team is currently upgrading the production SIT test framework to include changes introduced with the PeopleTools upgrade along with incorporating new and updated test scripts developed by the project team during their deployment activities.  This work is expected to be completed by end of June.
  *   Final User Acceptance Testing (UAT) and implementation is scheduled for August 2020. During UAT, colleges staff will have the opportunity to review changes introduced in the PeopleTools 8.57 upgrade.
  *   The ctcLink Working Group approved the schedule for August implementation, because this work must be scheduled among the many projects already on the calendar for ctcLink implementation, updates and other projects.

Key Fixes to Important Pages

Fixes to certain customized ctcLink pages — Log-In page, First-Time User page, and Security Questions page — fall outside the PeopleTools upgrade.

The Log-in and First-Time User pages have been developed and are now undergoing testing (SIT and UAT) to be completed in May, with deployment to live ctcLink environment planned for early June 2020.

Thank you,

Grant

Grant Rodeheaver

Deputy Executive Director / CIO, IT Division

Washington State Board for Community and Technical Colleges

grodeheaver at sbctc.edu<mailto:grodeheaver at sbctc.edu> • o: 360-704-3939  • c: 360-280-4733

sbctc.edu<https://www.sbctc.edu/> • Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> • Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>

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