[Etag] Panopto Feedback Survey

Fri Dec 9 08:24:16 PST 2022

Thank you, Marc.

I will update those changes.

Michael A. Brown, Ph.D.

Pronouns: he, him, his, beloved

Director of Educational Resources & Innovation

Washington State Board for Community and Technical Colleges

mbrown at sbctc.edu

[cid:d8dc2d64-5b54-4056-b7f9-e45f4189bcad]

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou)

________________________________
From: Lentini, Marc <mlentini at highline.edu>
Sent: Thursday, December 8, 2022 4:13 PM
To: Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson at seattlecolleges.edu>; Michael Brown <mbrown at sbctc.edu>; etag at lists.ctc.edu <etag at lists.ctc.edu>
Subject: Re: Panopto Feedback Survey

Hi Michael and Kevin,

Below are my notes about the questionnaire. Thanks for putting this together. The responses should be interesting!

Marc

-----------------

I concur with Kevin’s thoughts about adding context.

Ask about which college they are representing (and maybe whether they’re the appropriate decision maker for that college.)

Should we ask about cost models? Something like “if the colleges had to assume some of the costs, would you still stick with Panopto?” or “How big an increase in Panopto costs do you think the system should be willing to accept?” (Maybe we don’t want public records on this one…)

Move the “what items should we include” question down a few, to mitigate the impression that a renewal is a foregone conclusion. Rephrase as “If we decide to renew with Panopto, what issues should we include in that negotiation?”

What specific issues with Panopto would you like to see resolved?

If a competitive procurement (RFP) is required, and Panopto doesn’t win, what features would be difficult to lose?

Are there other lecture capture/video platforms you'd like to suggest we explore?

--

Marc Lentini | he.him.his
Director of Educational Technology
Highline College | mlentini at highline.edu<mailto:mlentini at highline.edu> | (206) 592-3778

From: ETAG <etag-bounces at lists.ctc.edu> on behalf of Bowersox-Johnson, Kevin via ETAG <etag at lists.ctc.edu>
Date: Thursday, December 8, 2022 at 2:52 PM
To: Michael Brown <mbrown at sbctc.edu>, ETAG Listserv <etag at lists.ctc.edu>
Subject: Re: [Etag] Panopto Feedback Survey

CAUTION: This email originated from outside Highline College. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email helpdesk at highline.edu.

Thanks for this context. It might help to put a little context in the survey about the end of the contract date and the potential for a new pricing model and its potential impact and how the survey results will contribute to these conversations with Panopto. The current description on the survey just seems a little vague to me; whereas, what you just shared was really helpful. Just a thought.

Thanks!

-Kevin :)

From: Michael Brown <mbrown at sbctc.edu>
Date: Thursday, December 8, 2022 at 1:56 PM
To: Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson at seattlecolleges.edu>, ETAG Listserv <etag at lists.ctc.edu>
Subject: Re: Panopto Feedback Survey

Hey Kevin,

No that is not the assumption at all. The vendor has a new pricing model for all future contracts. We are arranging for a representative to attend ETAG's January meeting to discuss with the entire group. This will help us determine how to interpret the feedback we receive from the survey.

Michael A. Brown, Ph.D.

Pronouns: he, him, his

Director of Educational Resources & Innovation

Washington State Board for Community and Technical Colleges

mbrown at sbctc.edu

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou)

________________________________

From: Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson at seattlecolleges.edu>
Sent: Thursday, December 8, 2022 1:52:29 PM
To: Michael Brown <mbrown at sbctc.edu>; ETAG Listserv <etag at lists.ctc.edu>
Subject: Re: Panopto Feedback Survey

Thanks for this. The survey looks great. Is there an assumption that costs to the colleges wouldn’t change; therefore, not needed to be in the survey? It might help to simply summarize the current/anticipated purchase model of this in the description so it is not on people’s minds when completing the survey.

Thanks, again.

-Kevin :)

From: ETAG <etag-bounces at lists.ctc.edu> on behalf of Michael Brown via ETAG <etag at lists.ctc.edu>
Date: Thursday, December 8, 2022 at 12:33 PM
To: ETAG Listserv <etag at lists.ctc.edu>
Subject: [Etag] Panopto Feedback Survey

Greetings All,

I hope the last sprint to the end of the quarter is treating everyone well!

Please use the following link https://forms.gle/2U3CaRB6bAePK4NM7<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.gle%2F2U3CaRB6bAePK4NM7&data=05%7C01%7C%7Ce168bedb83a049b948cf08dad9670423%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C638061333735763563%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=MvaBWfOsLmfN9fKsEyuz6FS%2BuBcGEhsKeghZZiVmI3I%3D&reserved=0> to review the survey created to gather feedback about Panopto. The goal is to send this out to eLC members in early January, please try to have any feedback submitted to me and/Maggie before the holiday break if possible.

We will be canceling December's ETAG meeting to accommodate those observing the holiday season and taking time off to unplug.

Respectfully,

Michael A. Brown, Ph.D.

Pronouns: he, him, his, beloved

Director of Educational Resources & Innovation

Washington State Board for Community and Technical Colleges

mbrown at sbctc.edu

[cid:63502c51-68df-4eba-bbff-2c8fdd094139]

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou)

CAUTION: This email originated outside of the Seattle Colleges’ email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu.

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