[ctcLinkfinaidsupport] Recording Available - FA Work Session Top 10 Loan Rejects and Troubleshooting

[Kelly Forsberg]

Good afternoon,

Thank you to all who participated in the Friday Fin Aid Work Session on Top 10 Loan Rejects and Troubleshooting, and a HUGE shout out to Lorena Saucedo and Susan Mooi at Tacoma Community College for sharing their processes!

The session recording and the updated slide deck have been posted to the ctcLink Pillar Work Session Information Canvas Course.  You can find the recording in the Top 10 Loan Rejects and Troubleshooting<https://sbctc.instructure.com/courses/2056628/pages/top-10-loan-rejects-and-troubleshooting-held-on-10-slash-21-slash-2022> page.
If you have not registered for the course, you will receive an 'access denied' message. You may register for the course(s) at the ctcLink Training Registration page<https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-training-registration.aspx>.

Additionally, here are the other resources that were shared today in today's session:


*         QRG on Manually Updating the Manage COD Counseling Data page: 9.2 Manage COD Counseling Data | 9.2 FA - Loans | ctcLink Reference Center<https://ctclinkreferencecenter.ctclink.us/m/92424/l/1579757-9-2-manage-cod-counseling-data>

*         Previous Work Session:  COD Credential Cross Reference - Held on 8/25/2022: ctcLink Pillar Work Session Information (instructure.com)<https://sbctc.instructure.com/courses/2056628/pages/cod-credential-cross-reference-held-on-8-slash-25-slash-2022?module_item_id=66795457>

Also, some screen shots (Thank you, Lorena!) on how to combine crdl23op, crecmyop and crpn23op files in Message Class Manager in EdConnect.  Remember, that State Board does not train on/support third party software, so I encourage you to rely on each other and/or SAIG Mailbox Customer Service if you choose to set up combining EdConnect files up as part of your business process.

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Thank you,

[Compass]Kelly Forsberg
ctcLink Functional Trainer | Financial Aid
Washington State Board for Community and Technical Colleges
o: 360-704-1066
kforsberg at sbctc.edu<mailto:kforsberg at sbctc.edu>




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