[ctcLinkfinaidsupport] FA Weeklyish Bulletin 11/4/2022

Kelly Forsberg kforsberg at sbctc.edu
Fri Nov 4 14:03:18 PDT 2022


Knowing is Half the Battle!
• Super Helpful Reminders and Tips!

  *   PLUS LOANS – Can’t link a parent borrower to the student?  Getting a ‘reciprocal error’ message?  Argh-- parent relationship issues ensue!  You might be missing essential steps in the Add/Update a Person page when building the parent record.
     *   In the Add/Update a Person page in Campus Community, the parent borrower’s Marital Status and Sex cannot be defined as “Unknown”.
     *   Tip!  You can deduce what the parent borrower’s marital status is by checking the Correct 20xx-20xx ISIR Records page—is the parent borrower a Parent 1 or Parent 2 on the FAFSA?  If yes, check the Marital Status there, and define.

Campus Community > Personal Information  > Add/Update a Person
[Add Update a Person page with call outs and arrows pointing to Martial Status and Sex of parent borrower]

  *   SUPPRESSED LOANS – Can’t edit a Direct Loan award?  Does the loan look suppressed like it does in the image below, and you can’t edit amounts or actions?  The reason?  You have a loan in transmission status to COD, and it may be awaiting a response file load to ctcLink!
     *   In the View COD Data page, search by the EMPL ID, and find the COD Document ID for your student.  Then run the query QCS_FA_MISSING_COD_RESPONSE and look for the Document ID there – is the Document ID listed in the query results?  If yes, you have missed uploading or processing a COD response file into ctcLink.  Find that file and load it into ctcLink
     *   Tip!  Run the query QCS_FA_MISSING_COD_RESPONSE weekly to ensure you are not missing any file loads.

Financial Aid > Awards > Award Processing > Assign Awards to a Student – Award is suppressed:
[A screenshot of a computer  Description automatically generated with medium confidence]
                                    Financial Aid > File Management > Full COD Participant > View COD Data - View COD Data page with Document ID:
            [Graphical user interface, text, application  Description automatically generated]
                                    Reporting Tools > Query > Query Viewer - QCS_FA_MISSING_COD_RESPONSE Query results showing Document ID that is missing from being loaded:
[Graphical user interface, application, table  Description automatically generated]

• Query Corner!
o   R2T4 - ARE YOU RUNNING THE LDA (Last Date of Attendance for R2T4) QUERY AND NOT GETTING RESULTS?  When running the query CTC_FA_LDA_BY_STUDENT and no results pop up --
•  Grades may not have yet been entered into the Grade Roster for the specified term.  The college instructors may be putting grades in later on, so sometimes you do have to flag down your instructors to find last date of attendance for R2T4 purposes.  To make this query work in your favor, please define your business process with your instructional department, and records teams to get an ideal time in which to enter grades for students who have vanished or withdrawn.


• Training Team Stuff!

  *   UPDATED Business Processing Guides:
     *   WCG Interim Reporting BPG - WCG Interim Reporting Business Process Guide | 9.2 FA - Financial Aid Business Process Guides | ctcLink Reference Center<https://ctclinkreferencecenter.ctclink.us/m/92436/l/848386-wcg-interim-reporting-business-process-guide>


  *   UPDATED QRGs:
     *   Awarding a PLUS Loan (Under Construction)
     *   Added Image 26 Bug 34705206 Information to:
        *   Making ISIR Corrections
        *   Making Corrections on an Alien Registration Number
        *   Creating a Prorated EFC
        *   Manually Loading ISIRs
        *   Processing Dependency Overrride/Homeless Youth Determination ISIRs in ctcLink


What’s Coming Down the Pike?:
• Just In Time Trainings (FA Training):

  *   Loan Processing Refresher – 11/8/22  9:00 AM – 11:00 AM
o   Follow Up Q & A for Loan Processing Refresher – 11/10/22  9:00 AM – 10:00 AM
O RESCHEDULED - Veteran’s Benefit Processing – 11/29/22  9:00AM – 11:00 AM
• Fin Aid Work Session (FA Support):
o  NEW!  Aid Year Roll Over (AYRO) Prep – 11/17/22  1:00 PM – 3:00 PM – Calendar invite forthcoming


Environment Updates:
•   Reminder! The next PCD refresh will take place on Monday, November 7.  That means you are running out of time for any testing you want to do in PCD.  Remember that any processes you have built or students you have staged, will be wiped in the refresh, and replaced with the most recent data in the PRD environment.
 • Reminder! This notice is for all users of the ctcLink production environment.  PRD will be undergoing maintenance on Saturday, November 12 from 7AM - 7:30 AM.  SBCTC will be installing critical Oracle patches during this maintenance window:

  *   The entire ctcLink production environment will remain offline during the maintenance window.
  *   Users logging into ctcLink will be directed to an offline notice.
  *   Canvas will not be impacted but users will need to access Canvas directly rather than through ctcLink.


Just For Fun! 😂 Did you Know?

  *   Spooky season may be over, but I’m not letting it pass without sharing this spooky tale about the islands of haunted dolls!—Read on to be rendered weirded out!

According to the Guinness Book of World Records, within the city limits of one of the world’s biggest metropolises, Mexico City, lies one of the last remnants of the Aztecs.

Xochimilco, a UNESCO World Heritage Site, is a vast network of canals and tiny artificial islands called chinampas, where locals live and grow crops.

One such chinampa, deep in the heart of Xochimilco, houses a few small huts, outnumbered by thousands of mutilated, decaying dolls.

The aptly named Island of the Dolls, or La Isla de las Muñecas, is home to the world’s largest collection of haunted dolls.

The haunting story of the man who built the Island of Dolls | Guinness World Records<https://www.guinnessworldrecords.com/news/2022/10/the-haunting-story-of-the-man-who-built-the-island-of-dolls-723402>


TGIF,

[Compass]Kelly Forsberg
ctcLink Functional Trainer | Financial Aid
Washington State Board for Community and Technical Colleges
o: 360-704-1066


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 1956 bytes
Desc: image003.jpg
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0005.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 96969 bytes
Desc: image004.jpg
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0006.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image007.jpg
Type: image/jpeg
Size: 62349 bytes
Desc: image007.jpg
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0007.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image008.jpg
Type: image/jpeg
Size: 55044 bytes
Desc: image008.jpg
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0008.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image009.jpg
Type: image/jpeg
Size: 50593 bytes
Desc: image009.jpg
URL: <http://lists.ctc.edu/pipermail/ctclinkfinaidsupport_lists.ctc.edu/attachments/20221104/469c7e79/attachment-0009.jpg>


More information about the ctcLinkfinaidsupport mailing list