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<h1 style="margin-top:0in">SBCTC Memorandum<span style="font-size:16.0pt"><o:p></o:p></span></h1>
<p class="MsoNormal">Date: July 11, 2024<o:p></o:p></p>
<p class="MsoNormal">From: Dani Bundy, Director of ctcLink PeopleSoft Customer Support <o:p></o:p></p>
<p class="MsoNormal">To: Washington community and technical college system eLists, SBCTC All Staff<o:p></o:p></p>
<p class="MsoNormal">Subj: New ctcLink Enhancement Request (ER) prioritization process is ready for all<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear colleagues: <o:p></o:p></p>
<p class="MsoNormal">We are pleased to announce revisions to the ctcLink Enhancement Request (ER) prioritization process are finalized and in place: <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo3"><a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/production-change" target="_blank">Enhancement Requests Start with You</a> at the SBCTC website is a high-level
look at the process with links to resources. <o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo3"><a href="https://ctclinkreferencecenter.ctclink.us/m/116163/c/406310" target="_blank">ctcLink Enhancement Requests</a> at the ctcLink Reference Center outlines the process, provides
and explains the ER form, and includes an up-to-date ER Status list. <o:p></o:p></li></ul>
<h1>ER Prioritization Process Overview <o:p></o:p></h1>
<p class="MsoNormal">The underlying goal of this collaborative effort was twofold: <span style="font-size:9.0pt"><o:p></o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo4">Solidify a clear voting process for ER prioritization <span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo4">Align with recommendations set forth in WACTC’s 2023 ctcLink Improvement Plan to: <span style="font-size:9.0pt"><o:p></o:p></span></li></ol>
<ol style="margin-top:0in" start="1" type="1">
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level2 lfo5">Streamline ctcLink governance structure and processes <span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level2 lfo5">Prioritize and track enhancement requests/system changes that focus on global implementation <span style="font-size:9.0pt"><o:p></o:p></span></li></ul>
</ol>
<h2>Background <span style="font-size:9.0pt"><o:p></o:p></span></h2>
<p class="MsoNormal">Since the ctcLink deployment was completed in May 2022, the task of considering and prioritizing Enhancement Requests (ERs) faced competing priorities, resource fatigue, and unclear expectations for the ctcLink Production Support teams
responsible for implementing approved ERs. <span style="font-size:9.0pt"><o:p></o:p></span></p>
<h2>Proposal <o:p></o:p></h2>
<p class="MsoNormal">In response, a team comprised of members of the ctcLink College Collaboration Group (cCCG), the
<span style="font-size:9.0pt"><a href="https://www.sbctc.edu/about/task-forces-work-groups/stac/default.aspx" target="_blank"><span style="font-size:11.0pt;color:#0563C1">Strategic Technology Advisory Committee (STAC)</span></a></span>, and ctcLink Support
team members proposed a prioritization process for ctcLink Enhancements that aimed to be transparent, inclusive, streamlined, and effective. See the
<span style="font-size:9.0pt"><a href="https://www.sbctc.edu/resources/documents/blogs/ctclink-connect/ctclink-prioritization-proposal-one-pager.pdf" target="_blank"><span style="font-size:11.0pt;color:#0563C1">ctcLink Prioritization Proposal</span></a></span>
one-pager for details. <span style="font-size:9.0pt"><o:p></o:p></span></p>
<p class="MsoNormal">STAC voted Feb. 16, 2024, to recommend approval of the ctcLink Prioritization proposal to the WACTC Technology Committee (WACTC-Tech). WACTC-Tech approved STAC’s recommendation during its Feb. 29 meeting. <span style="font-size:9.0pt"><o:p></o:p></span></p>
<h2>Work plan <o:p></o:p></h2>
<p class="MsoNormal">Once the move was approved, the cCCG met to develop a prioritization rubric to review the outstanding ERs. cCCG formalized the voting and prioritization process to review the ERs already in the queue and solidified the group’s process moving
forward as new ERs come in. <span style="font-size:9.0pt"><o:p></o:p></span></p>
<h2>Review phase <o:p></o:p></h2>
<p class="MsoNormal">A pause on new ERs was called April 1 to May 31, 2024, to allow ctcLink College Collaboration Group (cCCG) members time to review and prioritize a comprehensive list of 68 outstanding ERs, some of which had been on hold for consideration
since 2018 due to implementation activities. <o:p></o:p></p>
<h1>ER Prioritization Results <o:p></o:p></h1>
<p class="MsoNormal"><span class="BodyChar">Formal votes from each college/district were reviewed during the May 22 ctcLink College Collaboration Group meeting. Tabulations were finalized and provided to SBCTC ctcLink Support to get ERs into the work queues</span><span style="font-size:10.0pt">. </span><span style="font-size:9.0pt"><o:p></o:p></span></p>
<p class="MsoNormal">As of June 1, 2024, the following ERs (listed by ctcLink pillar) were assigned to priority work queues: <o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-add-space:auto;line-height:14.0pt;mso-list:l4 level1 lfo6">
<a href="https://sbctcedu-my.sharepoint.com/:x:/g/personal/ctclinkdocmanager_sbctcedu_onmicrosoft_com/Eb6VI1ZGS-dLqcCaSoIw8noBulsRZqCb40CtJMr--xRNDg?e=jhpmC4" target="_blank"><span class="MsoSmartlink">In Flight</span></a> <o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:6.0pt;mso-margin-top-alt:0in;margin-left:0in;mso-add-space:auto;line-height:14.0pt;mso-list:l4 level1 lfo6">
<a href="https://sbctcedu-my.sharepoint.com/:x:/g/personal/ctclinkdocmanager_sbctcedu_onmicrosoft_com/EbuZI-GySw1MmemG4kWBvrkB3Jg8_sag1c5P2DlBRaCu_A?e=pvW9xt" target="_blank"><span class="MsoSmartlink">Next Up</span></a> <o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:0in;margin-top:0in;mso-margin-bottom-alt:6.0pt;mso-margin-top-alt:0in;margin-left:0in;mso-add-space:auto;line-height:14.0pt;mso-list:l4 level1 lfo6">
<a href="https://sbctcedu-my.sharepoint.com/:x:/g/personal/ctclinkdocmanager_sbctcedu_onmicrosoft_com/EaJxHXcGFEBMot4kpBBDuiEBsiK6m8Ov2_y07yoY6qaxLg?e=GdW3Ft" target="_blank"><span class="MsoSmartlink">Future Work Queue</span></a> <o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:6.0pt;mso-margin-bottom-alt:6.0pt;mso-margin-top-alt:0in;margin-left:0in;mso-add-space:auto;line-height:14.0pt;mso-list:l4 level1 lfo6">
Other <o:p></o:p></li></ol>
<p class="MsoNormal">These lists will continue to change as ERs move through the pipeline. See
<a href="https://ctclinkreferencecenter.ctclink.us/m/116163/l/1655339-enhancement-request-status" target="_blank">
Enhancement Request Status</a> for the latest details. <o:p></o:p></p>
<h2>Work Queues <span style="font-size:9.0pt"><o:p></o:p></span></h2>
<p class="MsoNormal">NOTE: While no ERs are currently listed for CS Financial Aid, there has been, and will continue to be, a great deal of work in the Financial Aid arena, which may result in future ERs. <o:p></o:p></p>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="156" valign="top" style="width:116.85pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<h2>In-Flight<o:p></o:p></h2>
</td>
<td width="156" valign="top" style="width:116.85pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<h2>Next Up<o:p></o:p></h2>
</td>
<td width="156" valign="top" style="width:116.9pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<h2>Future Work<o:p></o:p></h2>
</td>
<td width="156" valign="top" style="width:116.9pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<h2>Remaining List<o:p></o:p></h2>
</td>
</tr>
<tr>
<td width="156" valign="top" style="width:116.85pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual">CS Core</span></span><span class="eop"><span style="mso-ligatures:standardcontextual"> </span></span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 166: CampusCE Search/Match Parameter</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 131, 169, 178, 183, 184, 212, 237: OAAP Cluster from ARC</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 232: Adding Custom Self-Service Questions in Campus Solutions</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">Finance (FSCM)</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 95 - FSCM Close/Open and Balance Sheet Accounts</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 204 - Modifications to WAPAYER 189 - Stale Dating Checks</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">HCM</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 154 - FWL-Future Effective Dated Hire Row</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 264 - (Mandate) Employee Personal data redaction indicator in ctcLink HCM</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 122 - Charge Benefit Expense to Primary Job</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">Other</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 242 - (FYI) Automated Offboarding - Security</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span class="normaltextrun"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="normaltextrun">ER 257 - Name Field Changes in ctcLink</span><span class="eop"> </span><span class="normaltextrun"><o:p></o:p></span></p>
</td>
<td width="156" valign="top" style="width:116.85pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">CS Cor</span><span style="mso-ligatures:standardcontextual">e</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 94 & 114: Transcript Integration (NSC or Parchment - ARC decide)</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 251: Student Class Search (Student Home Page) Change</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 170: Add Additional Text to the Permission Number Tip in HCX</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 174: Improvements to Class Search Subject Results</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 259: Adding Class Search Instruction Mode Helper Text</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">Finance (FSCM)</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 226 - PO Receipt & Payment Notifications Alerts</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 275 - Physical Inventory</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 221 - Configuration Setup to use Corporate Cards in the Expense Module</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">HCM</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 263 - Add Date Applied Column in TAMER 203 - PTF LTD Report</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 171 - TAM Applicant Attachment</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 219 - Automate adjustments to vacation/sick time donations for Shared Leave</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span class="normaltextrun"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="normaltextrun">ER 236 - Implement ePerformance functionality for all colleges</span><span class="eop"> </span><span class="normaltextrun"><o:p></o:p></span></p>
</td>
<td width="156" valign="top" style="width:116.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">CS Cor</span><span style="mso-ligatures:standardcontextual">e</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 27: (SOGI) 3 OF 3 - CS Pronouns</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 231: HCX Mobile and Campus Solutions - Secure Student Financials Security</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 245 - Extension for Student Group Mass Assign</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 225 - HCX Class Search Results</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 247 - Class Room Change Global Automated Message</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 164 - Remove Other Email Type for Students</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 162 - OAAP First Term Valid</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 163 - OAAP Subplans Exclusions</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 276 - Course Class fees on HCX and ctclink Class Search</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 205 - Integration of Highpoint Degree Planner Schedule Planner Advisee Relationship Management and Course Auditor</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">CS Student Financials</span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>ER 132 - CampusCE Embedded Page Navigation Post Student Transaction <o:p></o:p></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>ER 274 - Student Payment Receipts <o:p></o:p></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>ER 224 - SF Customer Acct Academic Info Page <o:p></o:p></p>
<h3><span class="normaltextrun"><span style="mso-ligatures:standardcontextual;font-style:normal">HCM</span></span><span class="eop"><span style="mso-ligatures:standardcontextual;font-style:normal"> </span></span><span style="font-family:"Segoe UI",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></h3>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 254 - Length of ctclink field(s) to store Department names and working titles</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 262 - Faculty Contract Content Visibility</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 202 - ESS Direct Deposit</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpMiddle" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 176 - Position Management Notifications</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span class="normaltextrun"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="normaltextrun">ER 120 - Manager Self Service Combo Code Change Action</span><span class="eop"> </span><span class="normaltextrun"><o:p></o:p></span></p>
</td>
<td width="156" valign="top" style="width:116.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="paragraph" style="margin:0in;vertical-align:baseline"><span class="normaltextrun"><span style="font-size:9.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#0F4761;mso-ligatures:standardcontextual">CS Cor</span></span><span class="normaltextrun"><span style="font-size:9.0pt;font-family:"Franklin Gothic Medium",sans-serif;mso-ligatures:standardcontextual">e</span></span><span class="eop"><span style="font-size:9.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#0F4761;mso-ligatures:standardcontextual"> </span></span><span style="font-size:9.0pt;color:#0F4761;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="BulletCxSpFirst" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun">ER 128 - Student Alert Fields</span><span class="eop"> </span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="BulletCxSpLast" style="mso-list:l0 level1 lfo1;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;user-select: text;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<![if !supportLists]><span class="normaltextrun"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="normaltextrun">ER 172 - Student Alert Status Types</span><span class="eop"> </span><span class="normaltextrun"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please reach out directly if you have any questions or suggestions. <o:p></o:p></p>
<p class="MsoNormal">Thank you, <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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Bundy <o:p></o:p></b></p>
<p class="MsoNormal" style="margin-bottom:0in">Director of ctcLink PeopleSoft Customer Support <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in"><a href="mailto:dbundy@sbctc.edu" target="_blank"><span style="color:#0563C1">dbundy@sbctc.edu</span></a> • o: 360-704-1028 • c: 360-619-8960
<a href="https://www.sbctc.edu/" target="_blank"><span style="color:#0563C1">sbctc.edu</span></a> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;vertical-align:baseline"><span style="font-size:9.0pt"> <o:p></o:p></span></p>
<p class="Body"><o:p> </o:p></p>
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<b>Please DO NOT REPLY to SBCTC-IT Mail regarding this e-mail</b>. SBCTC-IT Mail is an unmonitored mailbox, and your message will not be received. <o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:6.0pt;mso-margin-bottom-alt:6.0pt;mso-margin-top-alt:0in;margin-left:-.25in;mso-add-space:auto;mso-list:l6 level1 lfo7">
<b>Message Received Only Once When Sent to Multiple Mail Lists</b>: A message sent to multiple lists is received only once by members using Microsoft Exchange Server and MS-Outlook. For example, if a systemwide message is sent to 30 lists, and you are a member
of 10 of those lists, you will receive the message only once rather than 10 times. <o:p></o:p></li></ul>
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