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<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Please review FA Workgroup notes below. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Claire Peinado <br>
<b>Sent:</b> Thursday, February 8, 2024 12:17 PM<br>
<b>To:</b> Yokiko Hayashi-Saguil <yhayashi-saguil@sbctc.edu><br>
<b>Subject:</b> notes from FA Workgroup<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Review of FAFSA – new rollout, delays<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo3">
SBCTC timeline & internal plan for integration w/ctcLink?<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Discussion:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level1 lfo6">
Possible flexibilities to build in for students.<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level2 lfo6">
Remove verifications?<o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level1 lfo6">
Communication plans & strategies for stakeholders. From SBCTC? From local colleges?<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level1 lfo6">
Impacts on FTEs and enrollment trends.<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level1 lfo6">
Deep dive with Karl Smith! What does FAC need from WSSSC to support the following goal/charge:
<i>Maximize financial aid best practices in ways that strengthen student enrollment and retention<o:p></o:p></i></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Proposed Deliverables<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo9">
Report on the existing gaps and inconsistencies in FA business practices, and provide a set of recommendations on suggested CTC efficiencies or alignment, with strengths and challenges for systemic adoption noted.<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
Consider breaking out between FA award & processing vs customer service to students.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
Assess front-end/back-end duties and hours of service to students. <o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
Impacts of mass-packaging with ctcLink integration vs aligning all special circumstances review by campus.<o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo9">
Develop a proposal for more effective recruitment, training, and development of a Financial Aid staffing pipeline, from early professional to Director/Dean.<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
De-escalation training<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo9">
Should we partner w/HRMC to create job description, title and progression – standardizing and OFM progression. Supports PD pipeline and retention of staff (prevents jumping from college to college); Consider partnering with 4-years. Caveat: technical colleges
bargain locally; could we use these as a template? Maybe. But union considerations.<o:p></o:p></li></ul>
<li class="MsoNormal" style="mso-list:l1 level1 lfo9">Assisting FAC, in coordination with the VP Liaison to FAC, in prioritizing needs to SBCTC, including ongoing FAFSA simplification integration, training, and frequency/modes of efficient communication.<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
Where are the pinch points with ctcLink common practices? What can we do with VPSS colleagues to streamline or establish solutions that support enhancements?<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l1 level2 lfo9">
“FAST” Team: subgroup to interface btw FAC and SBCTC<o:p></o:p></li></ul>
</ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Claire E. Peinado, PhD<o:p></o:p></b></p>
<p class="MsoNormal">Vice President for Student Services<o:p></o:p></p>
<p class="MsoNormal">Skagit Valley College<o:p></o:p></p>
<p class="MsoNormal">p: (360) 416-7961<o:p></o:p></p>
<p class="MsoNormal">appt: (360) 416-2564<o:p></o:p></p>
<p class="MsoNormal">pronouns: she, her<o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt">President, Washington State Student Services Commission (WSSSC)<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
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