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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Folks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I apologize for the delay in forwarding this on to all of you. I have also shared the feedback from several of you and you FA directors about how the presentation missed the
mark so the ctcLink team can refocus how they spend time at the FA council meeting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ruby.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#44546A"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#44546A">Please note: My working hours may not match your working hours. Please do not feel obliged to reply to this email
outside of your working hours. <o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:navy"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Ruby Hayden, Ph.D.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Vice President of Student Services</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">My pronouns: she/her</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"><br>
Lake Washington Institute of Technology<br>
<i>Student Services | West 202</i><br>
11605 132nd Avenue NE | Kirkland, WA 98034<br>
<i>T: (425) 739-8208 | </i></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:ruby.hayden@lwtech.edu">ruby.hayden@lwtech.edu</a><span style="color:#002060"><br>
</span><a href="http://www.lwtech.edu/">www.LWTech.edu</a><span style="color:#002060"> | twitter.com/LWITech | facebook.com/LWITech</span><span style="color:black"><o:p></o:p></span></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Janelle Runyon <jrunyon@sbctc.edu>
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<b>Sent:</b> Friday, December 18, 2020 4:58 PM<br>
<b>To:</b> Hayden, Ruby <Ruby.Hayden@lwtech.edu><br>
<b>Cc:</b> Tim Wrye <twrye@highline.edu>; Christy Campbell <ccampbell@sbctc.edu>; Dani Bundy <dbundy@sbctc.edu>; Sherry Nelson <slnelson@sbctc.edu>; Susan Maxwell <smaxwell@sbctc.edu>; Tara Keen <tkeen@sbctc.edu><br>
<b>Subject:</b> ctcLink web links and WSSSC meeting follow-up <br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt;background:gold"><b><span style="font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Ruby, </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Following up on some requests from the WSSSC/FAC meeting:
<o:p></o:p></span></p>
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<span style="font-size:11.0pt">I attached the PPT from the Dec. 3 meeting, and noted on the slide where we ended the discussion since time ran out.
<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#1F497D;margin-left:0in;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">You received and shared the FA Q&A document prior to the meeting, but I’ve attached it here as well so everything is in one place. <o:p></o:p></span></li><li class="MsoListParagraph" style="color:#1F497D;margin-left:0in;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt;font-family:"Franklin Gothic Medium",sans-serif">Below are links to ctcLink resources on the SBCTC website</span><span style="font-size:11.0pt">. This includes a new page about the Higher Education Users Group (HEUG), as requested
during the meeting. <o:p></o:p></span></li><li class="MsoListParagraph" style="color:#1F497D;margin-left:0in;mso-list:l0 level1 lfo1">
<i><span style="font-size:11.0pt;background:yellow;mso-highlight:yellow">Note to SBCTC/ctcLink folks</span></i><span style="font-size:11.0pt">: A next step is to confirm what time the SBCTC Financial Aid staff and others would like to be on the Jan. 19 FAC
agenda. They start at 9:00 a.m., so Ruby would like to know when in the 9:00-Noon timeframe works for us. (And, how much time you might need – 60 minutes? 90 minutes? More?)<o:p></o:p></span></li></ul>
<h1>ctcLink Resources<o:p></o:p></h1>
<h2>ctcLink General<span style="font-size:16.0pt"><o:p></o:p></span></h2>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/docs-and-resources.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Document and Resource Links for ctcLink Project & ctcLink Support</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l3 level1 lfo2">
<a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/production-updates.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Production Updates</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
- Bi-weekly Production Updates include the current top priority items for SBCTC's ctcLink Production Support team.<span style="color:black;background:white"> </span><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l3 level1 lfo2">
<a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/production-change.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Work Priorities & Governance Policy</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
- How changes to ctcLink PeopleSoft in production are prioritized by SBCTC ctcLink Support and how Enhancement Requests are submitted<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l3 level1 lfo2">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-accessibility.aspx">ctcLink Accessibility Status and information</a><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l3 level1 lfo2">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/cdr.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Document Repository (cDR)</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l3 level1 lfo2">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/heug-ctclink.aspx">Higher Education User Group (HEUG)</a> - online resources, conferences, training webinars, leadership opportunities,
job listings, and more.<o:p></o:p></span></li></ul>
<h2>ctcLink Support (Post Go-Live)<span style="font-size:16.0pt"><o:p></o:p></span></h2>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/default.aspx">ctcLink Support</a> (for colleges live on ctcLink)<o:p></o:p></span></li></ul>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/support-lists.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Support eLists</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> - Join
a ctcLink Support listserv focused on live colleges<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l4 level1 lfo4">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Contact your college Project Manager or Executive Sponsor with concerns:<o:p></o:p></span></li></ul>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/pm-roster.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Project Managers and Organizational Change Managers</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l4 level2 lfo4">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/es-roster.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Executive Sponsors</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-help.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Need Help with your ctcLink Account?</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
For help with your live ctcLink account, first contact the college or agency where you work or attend classes.<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l4 level1 lfo4">
<a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/ctclink-training/default.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Training</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l4 level1 lfo4">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-training-registration.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Training Registration</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></li></ul>
<h2>ctcLink Project (Pre Go-Live)<span style="font-size:16.0pt"><o:p></o:p></span></h2>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/default.aspx">ctcLink Project</a> (colleges in implementation/deployment phase)<o:p></o:p></span></li></ul>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Contact your college Project Manager or Executive Sponsor with local concerns and questions:
<o:p></o:p></span></li></ul>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/pm-roster.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Project Managers and Organizational Change Managers</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l1 level2 lfo6">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/es-roster.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Executive Sponsors</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/status-reports.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Bi-weekly ctcLink Project Status Reports</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo6">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-project-college-communication.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Project-College Communication</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> -
Who should colleges talk to about ctcLink?<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo6">
<a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/ctclink-training/default.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Training</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo6">
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-training-registration.aspx"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ctcLink Training Registration</span></a><o:p></o:p></li></ul>
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<span style="font-size:11.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Janelle Runyon<o:p></o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">ctcLink Communications Manager</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<span style="font-size:10.0pt;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:jrunyon@sbctc.edu"><span style="font-size:10.0pt;color:blue">jrunyon@sbctc.edu</span></a></span><span style="font-size:10.0pt;color:#003561">
</span><span style="font-size:10.0pt;color:#003764">• o: 360-704-1014 • c: 360-266-7575</span><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></p>
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