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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Colleagues: as a follow-up to our call, here is information from CIO Grant Rodeheaver about what ITC has been coordinating to meet student technology needs. Mostly
just information sharing to date. See below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <img width="77" height="53" style="width:.8055in;height:.5555in" id="Picture_x0020_3" src="cid:image002.jpg@01D61ECD.B03A2D60" alt="Joe"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Joe Holliday<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Director, Student Services<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><a href="mailto:jholliday@sbctc.edu">jholliday@sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">•
o: 360-704-4334 • f: 360-704-4418</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue">sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• Twitter:
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue">@SBCTCWashington</span></a></span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">
• Facebook: </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue">@WASBCTC</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F3864">SBCTC Vision:<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F3864"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F3864">“Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic
justice in service to our diverse communities.” <o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Carli Schiffner <cschiffner@sbctc.edu>
<br>
<b>Sent:</b> Thursday, April 30, 2020 8:47 AM<br>
<b>To:</b> Grant Rodeheaver <grodeheaver@sbctc.edu>; Joe Holliday <jholliday@sbctc.edu>; Mark Jenkins <mjenkins@sbctc.edu><br>
<b>Subject:</b> RE: Technology Infrastructure<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks, Grant. Joe—do you mind sharing with WSSSC?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Grant Rodeheaver <<a href="mailto:grodeheaver@sbctc.edu">grodeheaver@sbctc.edu</a>>
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<b>Sent:</b> Thursday, April 30, 2020 8:36 AM<br>
<b>To:</b> Carli Schiffner <<a href="mailto:cschiffner@sbctc.edu">cschiffner@sbctc.edu</a>>; Joe Holliday <<a href="mailto:jholliday@sbctc.edu">jholliday@sbctc.edu</a>>; Mark Jenkins <<a href="mailto:mjenkins@sbctc.edu">mjenkins@sbctc.edu</a>><br>
<b>Subject:</b> Re: Technology Infrastructure<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">This is a little tricky, in that our colleges aren't all using the same software. That said, there is a lot of overlap, good communication and sharing going on.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">The ITC has pulled together weekly ITC COVID-19 Response Discussions. (Heidi Wasem at Columbia Basin is hosting)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Primary topics have been:<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Zoom Licenses, security, use guidance<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
<span style="font-family:"Calibri",sans-serif">Device allocation: ChromeBooks/Laptops -Loaners for students and staff.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
<span style="font-family:"Calibri",sans-serif">Internet access for staff and students: Mobile Hot-Spots / providing links to local internet providers w/ free or reduced programs; and businesses who provide free WiFi in their parking lots / (some) colleges are
providing WiFi in designated parking lots to provide access from your car...(when you don't have access at home).<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
<span style="font-family:"Calibri",sans-serif">Software deployments and instruction tools/training<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Other issues include:<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Patch management: Making sure staff are following guidance to ensure their 'work' laptops are getting the security updates. And sharing best practices for their personal computers at home.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo6">
<span style="font-family:"Calibri",sans-serif">Phishing scams are always a significant risk; A remote workforce may make us more vulnerable; Asking staff to be diligent and careful. When in doubt call your IT dept.<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Here's a good link regarding Phishing: <a href="https://cybersecurity.wa.gov/news/phish-day">https://cybersecurity.wa.gov/news/phish-day</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Let me know if you have any questions.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">-Grant<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Carli Schiffner <<a href="mailto:cschiffner@sbctc.edu">cschiffner@sbctc.edu</a>><br>
<b>Sent:</b> Thursday, April 30, 2020 8:12 AM<br>
<b>To:</b> Joe Holliday <<a href="mailto:jholliday@sbctc.edu">jholliday@sbctc.edu</a>>; Grant Rodeheaver <<a href="mailto:grodeheaver@sbctc.edu">grodeheaver@sbctc.edu</a>>; Mark Jenkins <<a href="mailto:mjenkins@sbctc.edu">mjenkins@sbctc.edu</a>><br>
<b>Subject:</b> Technology Infrastructure</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal">HI Grant and Mark,<o:p></o:p></p>
<p class="xmsonormal">Joe and I were on a call with WSSSC leaders today. <o:p></o:p></p>
<p class="xmsonormal">There is an interest in knowing more about statewide efforts for technology opps and support in this new reality of COVID 19…<o:p></o:p></p>
<p class="xmsonormal">Any updates?<o:p></o:p></p>
<p class="xmsonormal">Best,<o:p></o:p></p>
<p class="xmsonormal">Carli<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><!--[if gte vml 1]><v:shape id="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84.75pt;z-index:251658240;mso-wrap-distance-left:6pt;mso-wrap-distance-top:0;mso-wrap-distance-right:6pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical-relative:line' o:allowoverlap="f">
<v:imagedata src="cid:image001.jpg@01D61ECB.D9CFFFD0" o:title="image002" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1805in" src="cid:image008.jpg@01D61ECD.B03A2D60" align="left" hspace="8" alt="Compass" v:shapes="_x0000_s1026"><![endif]><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Carli
Schiffner, Ph.D.</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Deputy Executive Director of Education</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt"><a href="mailto:jyoshiwara@sbctc.edu"><span style="color:blue">cschiffner@sbctc.edu</span></a>
</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561"> </span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-4353 • c: 509-</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D">6</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">83-2963</span><o:p></o:p></p>
<p class="xmsonormal"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt;color:blue">sbctc.edu</span></a><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• Twitter:
</span><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt;color:blue">@SBCTCWashington</span></a><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764"> • Facebook:
</span><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt;color:blue">@WASBCTC</span></a><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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