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<p class="MsoNormal">Thank you for starting this conversation, Heidi. I am also interested to hear what people’s experiences with these platforms have been as we (at Shoreline Community College) have been contacted be their sale’s teams multiple times.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Some of the concerns my team and I have had:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Is this a possible contract violation (hiring non-faculty to do faculty work)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Is there a better way to use these funds (i.e. hire more Counseling Center counselors)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Counselors on these platforms would not have the same level of experience and connections with other resources/departments on campus<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">We vet our counselors thoroughly – what kind of vetting/oversight do these platforms offer?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Our students prefer in-person appointments (75%)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Is this a slippery slope – campuses potentially relying on these services and eliminating Counseling Centers to cut costs<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Crisis lines and urgent care resources are available after hours<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We would be interested to hear about any college’s experiences with these platforms and thoughts about the points listed above.<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#046C62">Gwyn Hoffman-Robinson, Ph.D., Licensed Psychologist</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#046C62"><br>
</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">Shoreline Community College Counseling Center
</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#046C62">| FOSS 5251<br>
</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">16101 Greenwood Ave N | Shoreline, WA 98133<br>
<u><a href="mailto:gehoffman@shoreline.edu">gehoffman@shoreline.edu</a></u> | Phone Number: (206) 533-6613<span style="color:#2F5496"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#046C62">Pronouns: she/her/hers<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">Scheduling Phone Number:<span style="color:#046C62">
</span>(206) 546-4594</span><span style="font-family:"Segoe UI",sans-serif;color:#046C62"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Segoe UI",sans-serif;color:#002060">Counselors do not discuss personal information via email as privacy and confidentiality of electronic communications
cannot be guaranteed.</span></b><span style="font-family:"Segoe UI",sans-serif;color:#222222">
</span><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif;color:#046C62">PLEASE DO NOT USE EMAIL IN EMERGENCY SITUATIONS
<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">Call 911 or visit your local Emergency Room in life threatening emergencies.</span></b><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">If you are in crisis, please call the 24/7 Crisis Line at:<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">1.866.427.4747 (King County) </span>
</b><span style="font-family:"Segoe UI",sans-serif">|<b> 1.800.584.3578 (Snohomish County)<o:p></o:p></b></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">Text HOME to 741741<br>
<br>
<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">Urgent behavioral health care can be accessed at:<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">Connections Crisis Response Center (Kirkland, open 24/7):
<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<span style="mso-ligatures:standardcontextual"><a href="https://connectionshs.com/kirkland">Connections Kirkland (connectionshs.com)</a> - 425.650.4005</span><b><span style="font-family:"Segoe UI",sans-serif">
<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<b><span style="font-family:"Segoe UI",sans-serif">Providence Behavioral Health Urgent Care (Everett, open business hours Monday-Friday - virtual care available):<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<span style="mso-ligatures:standardcontextual"><a href="https://www.providence.org/locations/wa/providence-regional-medical-center-everett/behavioral-health-urgent-care-everett">Behavioral Health Urgent Care Everett | Providence</a> – 425.261.4210</span><b><span style="font-family:"Segoe UI",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center">
<i><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#002060">*This message is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is proprietary, privileged or confidential
or otherwise legally exempt from disclosure. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please delete the message and notify
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> WCTCCA <wctcca-bounces@lists.ctc.edu> <b>On Behalf Of
</b>Heidi Matlack via WCTCCA<br>
<b>Sent:</b> Monday, November 4, 2024 2:00 PM<br>
<b>To:</b> wctcca@lists.ctc.edu<br>
<b>Subject:</b> [Wctcca] Mental Health Online Platforms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:black">[ CAUTION: This email originated from outside Shoreline Community College. Do not click links or open attachments unless you recognize the sender and know the content is safe. ]
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Hello Colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am interested in knowing if any of your institutions are currently using a mental health online platform to enhance your counseling services. YVC is currently looking into the value of such digital programs and which levels of care seem
to be the most useful. We are currently exploring services and comparing costs of a few different platforms, including Mantra Health and Timely Care.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Looking forward to hearing what your institutions are finding with the growing number of mental health contacts on campus. Please share any pro’s and con’s or other insight you may have in regards to such resources.<o:p></o:p></p>
<p class="MsoNormal">Thank you, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Lucida Calligraphy"">Heidi Matlack M.A. LMHC</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal">Counselor<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal">Yakima Valley College, Grandview<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal">500 W Main Street<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal">(509) 882.7042<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:hmatlack@yvcc.edu"><span style="color:blue">hmatlack@yvcc.edu</span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"> <span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt">The YVC Counseling & Advising Center provides a team based approach that helps students realize their educational, career and personal goals. We create a welcoming and safe environment allowing students
to feel accepted, respected and understood. Our counselors and advisors are dedicated, responsive, and culturally sensitive professionals offering comprehensive services, referrals and advocacy.</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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