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Dear Esteemed Colleagues,</div>
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I would like to know what policies and/or practices you have in place with regard to addressing appointment no calls/no shows/last minute cancellations? For example, does a student lose the ability to self-schedule and can only utilize drop-in times or is
student assessed a small fee? etc.) Any information you could provide would be greatly appreciated. </div>
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Thank you and hope you all have a pleasant day.</div>
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Respect,</div>
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James</div>
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<span style="font-family: "Lucida Handwriting", "Apple Chancery", cursive; font-size: 14pt; color: rgb(96, 94, 92);">James Mendoza</span><span style="font-family: "Lucida Handwriting", "Apple Chancery", cursive; font-size: 14pt;">, Ph.D., NCC</span></div>
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<div style="font-family: Tahoma; font-size: 13px;">Faculty Counselor</div>
<div style="font-family: Tahoma; font-size: 13px;">Board Certified Counselor (NBCC #76927)</div>
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<span style="font-family: "Lucida Grande", Helvetica, Arial, "Liberation Sans", FreeSans, sans-serif, serif, EmojiFont; font-size: 10pt; color: rgb(66, 66, 66); background-color: white;"><i>‘A‘ohe pau ka ‘ike i ka hâlau ho‘okahi.</i></span><span style="font-family: arial, "helvetica neue", helvetica, sans-serif, serif, EmojiFont; font-size: 12.79px; color: rgb(50, 49, 48); background-color: white;"><i><br>
</i></span><span style="font-family: "Lucida Grande", Helvetica, Arial, "Liberation Sans", FreeSans, sans-serif, serif, EmojiFont; font-size: 10pt; color: rgb(66, 66, 66); background-color: white;"><i>All knowledge is not learned in just one school.</i></span><span style="font-family: arial, "helvetica neue", helvetica, sans-serif, serif, EmojiFont; font-size: 12.79px; color: rgb(50, 49, 48); background-color: white;"><i><br>
</i></span><span style="font-family: "Lucida Grande", Helvetica, Arial, "Liberation Sans", FreeSans, sans-serif, serif, EmojiFont; font-size: 10pt; color: rgb(66, 66, 66); background-color: white;"><i>One can learn from many sources</i></span><span style="font-family: arial, "helvetica neue", helvetica, sans-serif, serif, EmojiFont; font-size: 12.79px; color: rgb(50, 49, 48); background-color: white;"><i><br>
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<span style="font-size: 12pt; color: black;"><b>Immediate Mental Health Resources-</b></span></p>
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<p style="text-align: left; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 12pt; color: black;">Non-exhaustive list of various local and national resources folks can
access 24/7. Websites are hyperlinked to help you make informed choices and find additional resources: </span></p>
<ul style="text-align: left; margin-bottom: 0px; list-style-type: disc; flex-direction: column; display: flex;">
<li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.multicare.org/pierce-county-crisis-line/" target="_blank" class="ContentPasted0" title="https://www.multicare.org/pierce-county-crisis-line/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="2" style="margin: 0px;">Pierce
County Crisis Line</a> 1-800-576-7764</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.crisisconnections.org/24-hour-crisis-line/" target="_blank" class="ContentPasted0" title="https://www.crisisconnections.org/24-hour-crisis-line/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="3" style="margin: 0px;">King
County Crisis Line</a> 1-866-427-4747</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://suicidepreventionlifeline.org/" target="_blank" class="ContentPasted0" title="https://suicidepreventionlifeline.org/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="4" style="margin: 0px;">National
Suicide Prevention Lifeline</a> 988 or 1-800-273-TALK</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.stevefund.org/crisistextline/" target="_blank" class="ContentPasted0" title="https://www.stevefund.org/crisistextline/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="5" style="margin: 0px;">Culturally
Responsive Crisis Counselor </a>text STEVE to 741741</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(50, 49, 48);"><a href="https://translifeline.org/" target="_blank" class="ContentPasted0" title="https://translifeline.org/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="6" style="margin: 0px;">Transgender
Suicide Lifeline</a> 877-565-8860</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://search.wa211.org/" target="_blank" class="ContentPasted0" title="https://search.wa211.org/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="7" style="margin: 0px;">United
Way Helpline</a> 2-11 or 1-877-211-9274</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://sexualassaultcenter.com/contact/" target="_blank" class="ContentPasted0" title="https://sexualassaultcenter.com/contact/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="8" style="margin: 0px;">Sexual
Assault Crisis Line-Tacoma </a>1-800-756-7273</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.rainn.org/about-national-sexual-assault-telephone-hotline" target="_blank" class="ContentPasted0" title="https://www.rainn.org/about-national-sexual-assault-telephone-hotline" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="9" style="margin: 0px;">National
Sexual Assault Hotline- RAINN </a>1-800-656-4673</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://wscadv.org/washington-domestic-violence-programs/" target="_blank" class="ContentPasted0" title="https://wscadv.org/washington-domestic-violence-programs/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="10" style="margin: 0px;">WA
State Domestic Violence Helpline</a> 1-800-562-6025</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.thehotline.org/" target="_blank" class="ContentPasted0" title="https://www.thehotline.org/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="11" style="margin: 0px;">National
Domestic Violence Hotline</a> 800-799-7233</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="http://www.warecoveryhelpline.org/" target="_blank" class="ContentPasted0" title="http://www.warecoveryhelpline.org/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="12" style="margin: 0px;">WA
Recovery Helpline</a> 1-866-789-1511</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); align-self: start; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.samhsa.gov/find-help/national-helpline" target="_blank" class="ContentPasted0" title="https://www.samhsa.gov/find-help/national-helpline" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="13" style="margin: 0px;">SAMHSA
National Hotline </a>1-800-662-HELP</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(50, 49, 48); margin: 0px;">
<div style="text-align: left;"><span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><a href="https://www.veteranscrisisline.net/" target="_blank" class="ContentPasted0" title="https://www.veteranscrisisline.net/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="14" style="margin: 0px;">Veterans
Crisis Line </a>1-800-273-8255 Press 1 </span></div>
<div style="text-align: left; background-color: white; margin: 0px;"><span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;"><br>
</span></div>
</li></ul>
<p style="text-align: left; background-color: white; margin: 0px;"><span style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 12pt; color: black;"><b>Campus
Resources + Notes-</b></span></p>
</div>
<ul style="text-align: left; margin-bottom: 0px; list-style-type: disc; background-color: rgb(255, 255, 255);">
<li style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 15px; color: black;">
<span style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 12pt; color: black;">Check out
</span><span style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 12pt; color: rgb(17, 85, 204);"><a href="https://tacomacc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e0124809-60eb-4c38-bbf9-ae5a017647ab" target="_blank" class="ContentPasted0" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="15" style="color: rgb(17, 85, 204); margin: 0px;">TCC’s
Overview of Counseling + Wellness Services Video</a></span><span style="font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 12pt; color: black;"> to answer
some basic questions about Counseling Services at TCC</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36); margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;">Students: If you'd like to book an appointment, please go to
<a href="https://outlook.office365.com/owa/calendar/TCCCounseling1@testtacomacc.onmicrosoft.com/bookings/" target="_blank" class="ContentPasted0" title="https://outlook.office365.com/owa/calendar/TCCCounseling1@testtacomacc.onmicrosoft.com/bookings/" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="16" style="margin: 0px;">
TCC Counseling Bookings Page</a></span></li><li style="font-family: Calibri, sans-serif; font-size: 12pt; color: black; margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;">Staff + Faculty: If you would like to speak to someone, TCC offers free and confidential Emergency Assistance Program (EAP) support at 877-313-4455. The Washington EAP has additionally
created some webinars, resources, and handouts for staff and faculty via </span>
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(17, 85, 204);"><a href="https://des.wa.gov/services/hr-finance/washington-state-employee-assistance-program-eap/covid-19-resources" target="_blank" class="ContentPasted0" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="17" style="color: rgb(17, 85, 204); margin: 0px;">Mental
Health Resources for EAP Website</a></span><span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;">.</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36); margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;">Staff + Faculty: Please see our
<a href="https://www.tacomacc.edu/_attachments/tcc-life/Students_In_Distress.pdf" target="_blank" class="ContentPasted0" title="https://www.tacomacc.edu/_attachments/tcc-life/Students_In_Distress.pdf" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="18" style="margin: 0px;">
Helping Students in Distress Guide</a> for support related to mental health response.</span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36); margin: 0px;">
<span style="font-family: Calibri, sans-serif; font-size: 12pt; color: black;">For additional resources and referrals, please contact tccpersonalcounseling@tacomacc.edu </span></li></ul>
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<div style="font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);"><span style="color: rgb(153, 51, 0);"><i>Email is not a confidential form of communication. If you would like your message to be confidential please call me at (253) 566-5062 or phone (253)
566-5122 to make an appointment. Thank you.</i></span></div>
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the specified individual(s) only. This information is confidential. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any
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