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<p class="MsoNormal"><span style="color:#1F497D">Thank you, Wade. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’m wondering if we need to add the value “yes” in the IPAUTH parameter in the Linking tab as we use IP-based authentication?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="1151" height="323" style="width:11.9895in;height:3.3645in" id="Picture_x0020_1" src="cid:image001.png@01D86EB0.571D7F40"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> <a href="https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/Electronic_Resource_Management/030_Working_with_Local_Electronic_Resources/015Managing_Electronic_Resources">
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/Electronic_Resource_Management/030_Working_with_Local_Electronic_Resources/015Managing_Electronic_Resources</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Naoko<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Highline College<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> May 23, 2022 1:58 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Ebsco issues from yesterday resolved?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<a href="mailto:helpdesk@highline.edu">helpdesk@highline.edu</a>.<o:p></o:p></span></p>
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<p class="MsoNormal">Just FYI, The Ebsco OPID is only relevant for institutions that don’t use IP-based authentication. Anyone relying on EZProxy, including all of you, use IP-based authentication, so OPID isn’t used.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The root issue appears to have been a change Ebsco made to a URL on their side, which they didn’t properly redirect.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">ExLibris posted about the issue on Primo-L over the weekend, which it looks like a few of you saw:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><i>Hello all <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i> <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>Thank you for raising this matter and thank you to those who have also supplied useful and informative responses.
<o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i> <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>As stated below, it appears that the EBSCO base URL has changed from
<a href="https://openurl.ebscohost.com">https://openurl.ebscohost.com</a> to <a href="https://urldefense.com/v3/__https:/openurl.ebsco.com__;!!NknhfzgzgQ!3Fpma8ak84yrD5KN0yCqwb-FLnvNaVXWVsUINs_2iFOK5lqA_xb2LVvck1A2sxpesqzTg7o6jYBNmpe248p39feZ33puiCH3ijL4DA$">
https://openurl.ebsco.com</a>.<o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>Initially the old URL was not redirecting to the new one, and Support received broken link cases. Now it seems the old URL is redirecting to the new one and linking is successful.<o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i> <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>We will work with EBSCO to confirm whether this base URL change is permanent, so that we can update our linkers and parsers for all KBs, but for now linking is working via the redirect.<o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i> <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>Best, <o:p></o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i><o:p> </o:p></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i>Rael Elstein<o:p></o:p></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.wactclc.org/">http://www.wactclc.org</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Nicole Longpre<br>
<b>Sent:</b> Monday, May 23, 2022 9:40 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Ebsco issues from yesterday resolved?<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#A57D03">CAUTION:</span></b><span style="color:black"> Originated outside our network. Do not click links or open attachments unless you validate the sender.</span><o:p></o:p></p>
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<p class="MsoNormal">I put in a ticket about this last week, then it was resolved, then it wasn’t so I had to reopen the ticket.<o:p></o:p></p>
<p class="MsoNormal">I had put in the Bellevue-specific data long ago and it was working.
<o:p></o:p></p>
<p class="MsoNormal">I need to follow up, but have had too much to do.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Nicole<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Abby Koehler<br>
<b>Sent:</b> Friday, May 20, 2022 9:24 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Ebsco issues from yesterday resolved?<o:p></o:p></p>
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<a href="mailto:servicedesk@bellevuecollege.edu">servicedesk@bellevuecollege.edu</a>.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black">Golly, this is confusing. I had an issue last week with some of the same problems -- updating the openurl address somewhere and confirming the service for at least
one database said 'yes' to SSO and IPAUTH -- and that those were loaded into EbscoAdmin per this line on an
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.ebsco.com%2Fs%2Farticle%2FEBSCOhost-OpenURL-Frequently-Asked-Questions%3Flanguage%3Den_US&data=05%7C01%7Cnlongpre%40bellevuecollege.edu%7C85832abecdbb4f2a9c2808da3a7d3a29%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637886606792565913%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CSyMTH2BN8OZeaYb7rtDFPI%2FRY5ivrgYS%2Bq2DriLSuM%3D&reserved=0" title="https://connect.ebsco.com/s/article/EBSCOhost-OpenURL-Frequently-Asked-Questions?language=en_US">
Ebsco help page</a>, "<span class="test-idfield-value">When OpenURL Connection performs the initial validation to see if it “knows” the user, it will invoke the preferred authentication method set in EBSCO<i>admin</i>. If that authentication method is Athens,
Shib or SSO, and the user already has a session with that provider, the user will be seamlessly authenticated."
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I wonder if that's why our stuff is still working (or works now) even though I don't have an OPID stuck in there?
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">And, do we have to do this for each service attached to each database?
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Blarg.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p>abby koehler<o:p></o:p></p>
<p>she/h<span style="color:#C3971D">e</span>r/hers<o:p></o:p></p>
<p>Systems Librarian<o:p></o:p></p>
<p>Whatcom Community College<o:p></o:p></p>
<p>360.383.3287<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>><br>
<b>Sent:</b> Friday, May 20, 2022 8:58 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Ebsco issues from yesterday resolved?</span> <o:p>
</o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p style="margin-bottom:12.0pt"><strong><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red">CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Amy, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">EBSCO is now working for us. I saw on the ALMA-L list-serv that other institutions were experiencing the same issue. I do not have our OPID added. I did that yesterday, and I received a 404 error message,
so I took the OPID number out. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Traci<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130">Traci Taylor, MLS</span></b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p style="background:white"><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Lead Librarian</span></b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7Cnlongpre%40bellevuecollege.edu%7C85832abecdbb4f2a9c2808da3a7d3a29%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637886606792565913%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BA3ebFA%2BvGyVpvA2LPhUd9AFYjv1Fr%2BvrxP8g%2FgVlQ0%3D&reserved=0" target="_blank"><span style="color:#0076A8">Bellingham
Technical College</span></a><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">3028 Lindbergh Ave. | Bellingham, WA 98225</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Phone: </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#0076A8">360.752.8488 </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">|
Office: </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#0076A8">CC 327</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p style="background:white"><span style="color:#323130"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#323130"> </span><i><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#0076A8">BTC provides student-centered, high-quality professional technical
education</span></i><span style="color:#323130"> </span><i><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#0076A8">for today’s needs and tomorrow’s opportunities.</span></i><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#323130"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Herman, Amy <<a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a>><br>
<b>Sent:</b> Friday, May 20, 2022 8:56 AM<br>
<b>To:</b> 'WACTCLC Primo discussions' <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] Ebsco issues from yesterday resolved?</span> <o:p>
</o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xxmsonormal">I was receiving the same errors as everyone else yesterday when trying to access Ebsco content from Primo. I requested and received my OPID overnight, but when I test Ebsco articles this morning from Primo, before adding the OPID to
my Ebsco services in Alma, the links now work again. Anyone else see the same thing (who hasn’t added their OPID yet)?<o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="color:#1F497D">Amy Herman</span></b><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D">Library Faculty | Olympic College</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu"><span style="color:#0563C1">aherman@olympic.edu</span></a></span><o:p></o:p></p>
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