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<p style="margin-top:0px; margin-bottom:0px">Hannah Micona</p>
<p style="margin-top:0px; margin-bottom:0px">Cataloger, Holman Library</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco@skagit.edu><br>
<b>Sent:</b> Thursday, May 19, 2022 2:27 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- Unable to Access EBSCO Articles in Primo</font>
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<p class="x_MsoNormal">This is the message I got:</p>
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<p class="x_MsoNormal">An error occurred during a connection to openurl.ebscohost.com.</p>
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<p class="x_MsoNormal">Elena Bianco, Systems & Technical Services Librarian</p>
<p class="x_MsoNormal">Skagit Valley College</p>
<p class="x_MsoNormal">2405 E. College Way</p>
<p class="x_MsoNormal">Mount Vernon, WA 98273</p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Thursday, May 19, 2022 2:09 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [EXTERNAL*]-[Wactclc-primo] Unable to Access EBSCO Articles in Primo</p>
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<p class="x_MsoNormal">Hello,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Is anyone having issues with accessing articles from EBSCO in Primo? I have tried accessing a few articles with no success. I keep getting the error message below.
</p>
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<p class="x_MsoNormal"><img width="367" height="332" id="x_Picture_x0020_1" style="width:3.8229in; height:3.4583in" data-outlook-trace="F:1|T:1" src="cid:image002.jpg@01D86B8C.99705920"></p>
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<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">I am able to access the article, <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-btcctc.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_BTC%2F1d92elb%2Fcdi_swepub_primary_oai_prod_swepub_kib_ki_se_121672833&data=05%7C01%7Chmicona%40greenriver.edu%7C7b12e6d54cec48817a7a08da39de70c0%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637885924792232111%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1VZVioEpeLWMezXOdn2CtNZvSHdFzNfVLSOMmhuSMlY%3D&reserved=0" originalsrc="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_swepub_primary_oai_prod_swepub_kib_ki_se_121672833" shash="X7Uk6uWQ2cPrnuXVG6a7ENHFwV+N2B/Nj55oMkzRKrOwqOQQ50gFZk7GjimcbBWhyT056rdxDWN/fbLDr0d5k1HI7+qSqYC44qtfeexrXZejQDKUQi69+zHIbBrldAGhFSIEJi7Fe4w1zHdkNaTgyIBx9hssS0MYtG0IQWid1uk=">
Late presentation of HIV infection: a consensus definition</a>, in EBSCO directly, but not through Primo.</p>
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<p class="x_MsoNormal">Thanks in advance for your help, </p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Traci</p>
<p class="x_MsoNormal"> </p>
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<p class="x_MsoNormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7Chmicona%40greenriver.edu%7C7b12e6d54cec48817a7a08da39de70c0%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637885924792232111%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tHZVymVQHqU9r4AaD9%2F3X3%2BUlSWrNmeyN%2FpQ5QfNEqY%3D&reserved=0" originalsrc="https://www.btc.edu/" shash="d0De/kp7824aH6pLSKVb7Jr8a12Dq5i7xM4X44IhaFPPAVfBkyCrJ0z7IxJrawEHdK44DI/SM70/BkUMCCaLwbOUHxxsc1PF96jPcT1/xgjXwQqdnqvYFDFlYClol6sNtrumXjvyqwuat01+3Fd6zzYTeiFV6eMafEmGD/PEfEM="><img border="0" width="70" height="115" align="left" hspace="6" alt="image002.jpg@01D7901D" style="width:.7291in; height:1.1979in" data-outlook-trace="F:1|T:1" src="cid:image003.jpg@01D86B8C.99705920"></a><a name="x__Hlk82444055"><b><span style="">Traci
Taylor, MLS</span></b></a><span style=""><span style=""></span></span></p>
<p class="x_MsoNormal" style="margin-bottom:6.0pt"><span style=""><b><span style="color:black">Lead Librarian</span></b></span><span style=""><span style=""></span></span></p>
<p class="x_MsoNormal"><span style=""></span><a href="https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7Chmicona%40greenriver.edu%7C7b12e6d54cec48817a7a08da39de70c0%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637885924792232111%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=lZ%2FT8MwFtmOXfJrjKyb7clbAYrAHeA%2BgybgA5SX3Pjw%3D&reserved=0" originalsrc="http://www.btc.edu/" shash="rwfs3J+zgJMKZnImkl6A/7tvPj+k/6dLRw+LmVcQGS+Iz4LAw34DN5ld/gUayx+P3bSy5xo2MiDX1x5o9kae6UMQjB53J5VmUkDXrTEduscL0dUtNDhpRWYa4aKK22a4RjnyBA4R5plE/3QToeHfVCd2Idh746nvGqu3yerI8zY="><span style=""><span style="color:#0076A8">Bellingham
Technical College</span></span><span style=""></span></a><span style=""><span style=""></span></span></p>
<p class="x_MsoNormal"><span style=""><span style="color:black">3028 Lindbergh Ave. | Bellingham, WA 98225</span></span><span style=""><span style=""></span></span></p>
<p class="x_MsoNormal"><span style=""><span style="color:black">Phone: </span><span style="color:#0076A8">360.752.8488
</span><span style="color:black">| Office: </span><span style="color:#0076A8">CC 327</span></span></p>
<p class="x_MsoNormal"><span style=""><span style="font-size:12.0pt; font-family:"Gulim",sans-serif"> </span></span></p>
<p class="x_MsoNormal" style="margin-top:1.0pt"><span style=""><span style="font-size:9.0pt"> <i><span style="color:#0076A8">BTC provides student-centered, high-quality professional technical education</span></i></span></span><span style=""><span style="font-size:12.0pt; font-family:"Gulim",sans-serif">
</span></span><span style=""><i><span style="font-size:9.0pt; color:#0076A8">for today’s needs and tomorrow’s opportunities.</span></i></span><span style=""><span style="font-size:12.0pt; font-family:"Gulim",sans-serif"></span></span></p>
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