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<p class="MsoNormal">I just tried resetting my password twice, and I never received an email.
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Tuesday, November 9, 2021 9:38 AM<br>
<b>To:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu>; WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL] - [Wactclc-alma] New Alma / Primo SalesForce (support) site is live<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone else been unsuccessful resetting your ProQuest/EL support portal password? I am having the issue that others have been reporting out on Alma-L, that they never receive a reset email, after requesting the password reset…<o:p></o:p></p>
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<p class="MsoNormal">I’ve tried three times over the last two days, and also sent a message to ProQuest support email, which has yet to be answered.<o:p></o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal"><b>Amy Herman<o:p></o:p></b></p>
<p class="MsoNormal">Library Faculty | Olympic College<o:p></o:p></p>
<p class="MsoNormal">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:aherman@olympic.edu"><span style="color:#0563C1">aherman@olympic.edu</span></a> | 360-475-7256<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Follow us on:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/olympiccollegelibraries/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_1" src="cid:image004.png@01D7D552.4075DE60"></span></a><a href="https://www.tiktok.com/@oclibraries"><span style="color:#1F497D;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_2" src="cid:image005.png@01D7D552.4075DE60"></span></a><span style="color:#1F497D"> </span><a href="https://www.instagram.com/oclibraries/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="21" height="21" style="width:.2187in;height:.2187in" id="Picture_x0020_3" src="cid:image006.png@01D7D552.4075DE60"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">wactclc-alma-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> Monday, November 8, 2021 10:45 AM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>>; WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL] - [Wactclc-alma] New Alma / Primo SalesForce (support) site is live<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.0pt;background:#FFCC66"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!<o:p></o:p></span></p>
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<p class="MsoNormal">To log in, you just first need to reset your SalesForce password, by entering your username (should be your email address) here:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><a href="https://support.proquest.com/s/login/ForgotPassword"><span style="color:#0563C1">https://support.proquest.com/s/login/ForgotPassword</span></a><o:p></o:p></p>
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<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
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<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></p>
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<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.wactclc.org/">http://www.wactclc.org</a><o:p></o:p></p>
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