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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Greg,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I just tested with my LWTech campus test account (</span>s-test.student@lwtech.edu)<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">, and logged into Primo successfully.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Patron expiration date issue, maybe?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wade Guidry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Library Consortium Services Manager, WACTCLC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">(509) 760-4474<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.wactclc.org/">http://www.wactclc.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://calendly.com/wactclcalmaprimo/">Schedule a meeting with me</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://bigbend.zoom.us/j/8763410457">My Zoom Instant Meeting Link</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Tuesday, March 23, 2021 9:17 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Can't log to Primo?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#A57D03">CAUTION:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Originated outside our network. Do not click links or open attachments
unless you validate the sender.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Greg,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Seems to be working at Pierce too!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Tuesday, March 23, 2021 8:48 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Can't log to Primo?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">CAUTION:</span></b><span style="font-family:"Arial",sans-serif;color:black"> This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this
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<a href="mailto:Helpdesk@pierce.ctc.edu">Helpdesk@pierce.ctc.edu</a> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi Greg, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I was able to log in. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Traci<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8">Traci Taylor, MLS<br>
</span><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">Lead Librarian<br>
</span></i><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.btc.edu%2f&c=E,1,0e1x1M2HuxlkBxpzqFtZyS80XNqX8qA2CNQ7g6CXBs5CLlaguMKZ-3g1PNPqdnFOg96aMamAGXGTe7EdLgaB5AE3yfeAcH1pc7_KghBEuw,,&typo=1"><span style="font-size:11.0pt;color:#0076A8;font-weight:normal">Bellingham
Technical College</span><span style="font-size:11.0pt;color:#1F497D;font-weight:normal"><br>
</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">3028 Lindbergh Ave. | Bellingham, WA 98225<br>
Call: </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8;font-weight:normal">360.752.8488
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">| Office:
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8;font-weight:normal">CC 327<br>
Connectedness • Professionalism • Integrity </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></h3>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">The Library is</span><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8"> </span></b><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#C00000">OPEN
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Resources and Help Available from the BTC Library<br>
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</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2faskwa.libanswers.com%2fwidget_chat.php%3fhash%3dbc35573cec49a83226b25e7a450c6e8c&c=E,1,XCWqwP2qKE47Okdn48goL_vOnXaZ0HUvglmkueEcJ-lse-IRpLMPVZU1t0TUWenrQWeScU9iVUJttY7sDYRcdGCgevzE2yfoGPV_mzEQlStEgfg,&typo=1"><span style="font-size:11.0pt;color:#2E74B5">Ask
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
on behalf of Bem, Greg <<a href="mailto:Greg.Bem@lwtech.edu">Greg.Bem@lwtech.edu</a>><br>
<b>Sent:</b> Tuesday, March 23, 2021 8:44 AM<br>
<b>To:</b> 'WACTCLC Alma Discussion' <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>>; WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] Can't log to Primo?</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal">Good morning folks,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">I’m not sure how long this has been happening, but it can’t have been for more than a week. I tried to log in to Primo yesterday and got an error. See the attached screenshot. This has been tested by a couple other employees too.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Has anyone seen this error or is anyone experiencing it now? Trying to get to the bottom of it. Not sure if it’s an SSO issue on the college side or something on the Ex Libris side.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Greg<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his</i></span></b><o:p></o:p></p>
<p class="xmsonormal"><b><i><span style="font-size:9.0pt;color:#0070C0"> </span></i></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’20-‘21</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.lwtech.edu%2fcampus-life%2flibrary&c=E,1,hwMS7Vml4e-saRlhX5hqYgoJjbL3EW3yorJpkRW46V6UsimD5i5qt0wk3Wq5cHxvqh_dQcgMwXiiX7bUKVaEJbb3_0Xb-a517SeqSAl9w-f6Xg,,&typo=1"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2faskwa.libanswers.com%2fwidget_chat.php%3fhash%3d3da0756f9dbe8539f215b050f583e53e&c=E,1,pabPapfcjrC1Qv0ZO4bNHNRQvjr5SVYHhgiPER9NcAcXbzBM8ZjIWI8QZK_fQOs1u4xLx-KxznochBkUzYfUOvKJuxWeBK5ZULwouSlkWl1Q-M41okUD&typo=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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