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Hi Wade:</div>
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When I go in through Proquest, I get to the article no problem...</div>
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Elena Bianco</p>
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Systems & Technical Services Librarian</p>
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<span style="margin:0px; font-size:12pt">Skagit Valley College Library</span></p>
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2405 E. College Way</p>
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Mount Vernon, WA 98273</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Guidry, Wade <WadeG@bigbend.edu><br>
<b>Sent:</b> Tuesday, March 9, 2021 3:55 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</font>
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Traci / Elena,</p>
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The ‘Source’ listed in the Primo citation tells you which collection in Alma Primo expects to offer access to the citation.</p>
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In both of your environments, sources listed are eLibrary and Research Library.</p>
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So far, so good.</p>
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Both of those collections are link resolver based, so “<span class="x_displaytablecell"><span style="font-size:10.5pt; background:white">We subscribe to only some titles in this collection” should be set to “yes”.</span></span></p>
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Because the collections are activated in the CZ, the “CDI search activation status” doesn’t really matter.
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“Do not show as Full Text available in CDI even if active in Alma” should only be selected / set to ‘yes’ if you are trying to suppress duplicate ebook records. Otherwise, it should be left unchecked.</p>
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What happens when you follow the eLibrary and ProQuest Research Library links in the Primo citation? Do you go through your ezproxy, and end up on the vendor site, but with a ‘not found’ message?</p>
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Wade Guidry</p>
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Library Consortium Services Manager, WACTCLC</p>
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<a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a></p>
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(509) 760-4474</p>
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<a href="http://www.wactclc.org/">http://www.wactclc.org</a></p>
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<a href="https://calendly.com/wactclcalmaprimo/">Schedule a meeting with me</a></p>
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<a href="https://bigbend.zoom.us/j/8763410457">My Zoom Instant Meeting Link</a></p>
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<b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> <b>On Behalf Of </b>
Traci Taylor<br>
<b>Sent:</b> Tuesday, March 9, 2021 2:56 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</p>
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<b><span style="color:#A57D03">CAUTION:</span></b> Originated outside our network. Do not click links or open attachments unless you validate the sender.</p>
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<span style="font-size:12.0pt; color:black">I think we should submit a case. This one appears to be more involved than the ones I have submitted in the past. Is it possible to create a case for those libraries that are experiencing this problem? Or should we
do this individually? </span></p>
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<b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Tuesday, March 9, 2021 11:51 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</span> </p>
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<span style="font-size:12.0pt; color:black">One more thing that makes this even more confusing, when I go to ProQuest, and type in a search for this same title, Writing in the Discipline with instructional scaffolding in an RN-to-BSN Nursing Research Course,
we actually DO have access to it in ProQuest and I can get the pdf. It says the databases in ProQuest that have it are ProQuest Research Library and eLibrary, which are the links that show up in Promo, except when I click on those links in Primo, it says I
don't have access to it.</span></p>
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<span style="font-size:12.0pt; color:black">So, now I really don't know what's going on here or how to fix it. Should I open a case with Ex Libris???</span></p>
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<p style="background:white"><span style="font-size:12.0pt; color:black">Elena Bianco</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Systems & Technical Services Librarian</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Skagit Valley College Library</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">2405 E. College Way</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Mount Vernon, WA 98273</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black"> </span></p>
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<b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Tuesday, March 9, 2021 11:41 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</span> </p>
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<span style="font-size:12.0pt; color:black">Hi Traci:</span></p>
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<span style="font-size:12.0pt; color:black">We had the same problem! </span></p>
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<span style="font-size:12.0pt; color:black"> I remember Wade talking about this in the call and I noticed that in the collections that had the problem, I did not have the box checked that says "Do not show as Full Text available in CDI even if active in Alma."
I did check "Yes" to the statement that we subscribe to only some of the titles. </span></p>
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<span style="font-size:12.0pt; color:black">My question is should we be checking the box that says "Do not show as Full Text available...?"</span></p>
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<span style="font-size:12.0pt; color:black">I have the hardest time with some of the terminology that Ex Libris uses...</span></p>
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<p style="background:white"><span style="font-size:12.0pt; color:black">Elena Bianco</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Systems & Technical Services Librarian</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Skagit Valley College Library</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">2405 E. College Way</span></p>
<p style="background:white; text-align:start"><span style="font-size:12.0pt; color:black">Mount Vernon, WA 98273</span></p>
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<b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>><br>
<b>Sent:</b> Tuesday, March 9, 2021 10:57 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL*]-[Wactclc-primo] False Positive Citations</span> </p>
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<span style="font-size:12.0pt; color:black">Hi Wade, </span></p>
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<span style="font-size:12.0pt; color:black; background:white">Are we still reporting false positives to you? Here is an article that is a false positive for <a href="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590" title="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590">Writing-in-the-Discipline
With Instructional Scaffolding in an RN-to-BSN Nursing Research Course</a>. The article is in ProQuest and eLibrary. ELibrary is a ProQuest product. </span><span style="font-size:12.0pt; color:black"></span></p>
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<span style="font-size:12.0pt; color:black; background:white">Thanks, </span><span style="font-size:12.0pt; color:black"></span></p>
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<span style="font-size:12.0pt; color:black; background:white">Traci</span><span style="font-size:12.0pt; color:black"></span></p>
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<span style="font-size:12.0pt; color:black"> </span></p>
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<span style="font-size:12.0pt; color:#0076A8">Traci Taylor, MLS<br>
</span><i><span style="font-size:12.0pt; color:black; font-weight:normal">Lead Librarian<br>
</span></i><span style="color:black"><a href="http://www.btc.edu/"><span style="font-size:12.0pt; color:#0076A8; font-weight:normal">Bellingham Technical College</span><span style="font-size:12.0pt; color:#1F497D; font-weight:normal"><br>
</span></a></span><span style="font-size:12.0pt; color:black; font-weight:normal">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt; color:black; font-weight:normal">|</span><span style="font-size:12.0pt; color:black; font-weight:normal"> Bellingham, WA 98225<br>
Call: </span><span style="font-size:12.0pt; color:#0076A8; font-weight:normal">360.752.8488
</span><span style="font-size:10.5pt; color:black; font-weight:normal">|</span><span style="font-size:12.0pt; color:black; font-weight:normal"> Office:
</span><span style="font-size:12.0pt; color:#0076A8; font-weight:normal">CC 327<br>
Connectedness • Professionalism • Integrity </span><span style="color:black"></span></h3>
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<span style="font-size:12.0pt; color:black">The Library is</span><b><span style="font-size:12.0pt; color:#0076A8"> </span></b><b><span style="font-size:12.0pt; color:#C00000">OPEN online</span></b><span style="font-size:12.0pt; color:#0076A8">.</span><span style="font-size:12.0pt; color:#2E74B5"> </span><span style="font-size:12.0pt; color:black"><a href="https://btc.ctc.libguides.com/QuickHelp"><span style="color:#2E74B5">Online
Resources and Help Available from the BTC Library<br>
</span></a>Need help? <a href="https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c">
<span style="color:#2E74B5">Ask the Library</span></a></span></p>
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<span style="font-size:10.0pt; font-family:"Arial",sans-serif">This email is not from a
<strong><span style="font-family:"Arial",sans-serif">Skagit Valley College</span></strong> email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding
to this email..</span></p>
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