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Hi Wade, </div>
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If a database is available for CDI activation, should we activate it?</div>
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Thanks,</div>
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Traci</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Guidry, Wade <WadeG@bigbend.edu><br>
<b>Sent:</b> Wednesday, February 24, 2021 2:37 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue</font>
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<p class="x_MsoNormal">Thanks, Traci!</p>
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<p class="x_MsoNormal">That’s exactly the solution that I was testing in Pierce and WVC Alma, with Shoreline as the control.</p>
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<p class="x_MsoNormal">If you have ProQuest Research Library activated in your environment, I recommend you check that setting and set it to ‘yes’ if it isn’t already.</p>
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<p class="x_MsoNormal">Note that it may take a couple of days for the change to fully take effect, because of the up to 48 hour CDI refresh cycle. (Changing that setting will require a refresh of your holdings as reported to CDI.)</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">The setting for ProQuest Research Library should look like:</p>
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<p class="x_MsoNormal">Wade Guidry</p>
<p class="x_MsoNormal">Library Consortium Services Manager, WACTCLC</p>
<p class="x_MsoNormal"><a href="mailto:wadeg@bigbend.edu"><span style="color:#0563C1">wadeg@bigbend.edu</span></a></p>
<p class="x_MsoNormal">(509) 760-4474</p>
<p class="x_MsoNormal"><a href="http://www.wactclc.org"><span style="color:#0563C1">http://www.wactclc.org</span></a></p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Skirko, Tria<br>
<b>Sent:</b> Wednesday, February 24, 2021 2:02 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue</p>
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<p class="x_MsoNormal">Thanks for the Tip Traci! I did just go check and our CDI settings are already set to Yes. I would be curious about everyone else though…</p>
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<p class="x_MsoNormal"><span style="color:black">Tria</span></p>
<p class="x_MsoNormal"><span style="color:black"> </span></p>
<p class="x_MsoNormal" style="vertical-align:baseline"><i><span style="color:black; border:none windowtext 1.0pt; padding:0in">Winter Quarter 2020: All WVC personnel are currently on remote work status. I’d love to work with you, please use my
</span></i><a href="https://outlook.office365.com/owa/calendar/TriaSkirkoBookWithMe@wvc.edu/bookings/"><i><span style="color:#0563C1; border:none windowtext 1.0pt; padding:0in">booking calendar</span></i></a><i><span style="color:black; border:none windowtext 1.0pt; padding:0in">
for an appointment. WVC Libraries continues to support our students and college employees with online resources and services through the library </span></i><a href="https://commons.wvc.edu/library/mainpage/Home.aspx"><i><span style="color:#0563C1; border:none windowtext 1.0pt; padding:0in">website</span></i></a><i><span style="color:black; border:none windowtext 1.0pt; padding:0in">, </span></i><a href="mailto:%20library@wvc.edu"><i><span style="color:#0563C1; border:none windowtext 1.0pt; padding:0in">email</span></i></a><i><span style="color:black; border:none windowtext 1.0pt; padding:0in">,
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Wednesday, February 24, 2021 1:56 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL]Re: [Wactclc-primo] Possible Proquest Research Library / CDI issue</p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">I had a similar situation with a ProQuest article. It said it was available full text, but when you went to the detailed record it said the article was unavailable. I submitted a Salesforce
case. Below is the response I received. FYI... it resolved the problem. </span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Traci</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Verdana",sans-serif; color:#333333; background:white">Hi Traci,</span><span style="font-size:12.0pt; color:black"><br>
</span><span style="font-family:"Verdana",sans-serif; color:#333333"><br>
<span style="background:white">I'd like to add some details explaining the system behavior and our recommendation to set the flag "We subscribe to only some titles in this collection" from No to Yes.</span><br>
<br>
<span style="background:white">"We subscribe to only some titles" flag determines how availability is checked for CDI search results.</span><br>
<br>
<span style="background:white">If the flag is set to "NO", availability indication for the collection is checked on the collection level (collection id is found in the holdings file) i.e. all the records in CDI matched for the full text indication with this
collection will have positive full text indication in brief results.</span><br>
<br>
<span style="background:white">If the flag is set to "YES", availability statement for the records in CDI will be checked on a title (portfolio) level (ISSN, ISBN or a title match are found in the holdings file), i.e. CDI record metadata will be used to match
active portfolios in Alma and only when a match is found, positive availability statement will be displayed for CDI records in brief results.</span><br>
<br>
<span style="background:white">The linking type of the "ProQuest Research Library" collection is "link resolver", i.e. CDI record metadata will be used to match active portfolios in Alma.</span><br>
<br>
<span style="background:white">Availability statement for the records full display is determined by the match found between the CDI record metadata and active portfolios data in Alma in real time (not according to the holdings file, like in brief results).</span><br>
<br>
<span style="background:white">In order to have better availability indication in the brief results the following setting is recommended - you might want to set the "We subscribe to only some titles in this collection" parameter is set to Yes and in this case
only the records that find a match with active and existing portfolios will have a positive availability status in brief results, which will be matched with the full text availability and services available for these records.</span><br>
<br>
<span style="background:white">Thanks,</span><br>
<span style="background:white">Orit Asulin</span><br>
<span style="background:white">CDI Analyst</span></span><span style="font-size:12.0pt; color:black"></span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Guidry, Wade <<a href="mailto:WadeG@bigbend.edu">WadeG@bigbend.edu</a>><br>
<b>Sent:</b> Wednesday, February 24, 2021 1:48 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] Possible Proquest Research Library / CDI issue</span>
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<p class="x_MsoNormal">I have 3 reported cases now of CDI citations for ProQuest Research Library articles not providing a link to the presumably available full text content.</p>
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<p class="x_MsoNormal">Pierce: <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-piercecollege.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_PIERCE%2F12mqddp%2Fcdi_proquest_miscellaneous_2396588224__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4Wkgersw%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548683322%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=gTPg9OK40Kqfap4Gt9zda9UUEq%2FNC2im0jiD24DLI0k%3D&reserved=0">
<span style="color:#0563C1">https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/12mqddp/cdi_proquest_miscellaneous_2396588224</span></a>
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<p class="x_MsoNormal">WVC: <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-wvc.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_WENVC%2F1co8q28%2Fcdi_proquest_reports_1707857983__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4LdzEBw8%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548693317%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=huTkAKEy%2FeiJV8j2ProWL1fajZzgW7Ce4ZSQnp66ASg%3D&reserved=0">
<span style="color:#0563C1">https://sbctc-wvc.primo.exlibrisgroup.com/permalink/01STATEWA_WENVC/1co8q28/cdi_proquest_reports_1707857983</span></a>
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<p class="x_MsoNormal">Shoreline: <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-shoreline.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_SHORLINE%2F2vvqlo%2Fcdi_proquest_miscellaneous_2010477414__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4uzRQI8g%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548693317%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4AeMiK0%2FjjjiJNzqDBpUDS%2BX0c0B4seeQeD4cl0Tybk%3D&reserved=0">
<span style="color:#0563C1">https://sbctc-shoreline.primo.exlibrisgroup.com/permalink/01STATEWA_SHORLINE/2vvqlo/cdi_proquest_miscellaneous_2010477414</span></a>
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<p class="x_MsoNormal">All 3 examples involve non-standard (text resource, or report) resource types, and they all appear to be program transcripts from National Public Radio (NPR).</p>
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<p class="x_MsoNormal">Two of the examples above had already been reported via SalesForce.</p>
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<p class="x_MsoNormal">I’m guessing the issue impacts other institutions as well,
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<p class="x_MsoNormal">Just a guess, but the issue could be related to a batch of bad metadata from ProQuest / NPR involving those citations.</p>
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<p class="x_MsoNormal">I’m also wondering looking into the possible impact of the “We subscribe to only some titles in this collection” CDI setting for this collection.</p>
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<p class="x_MsoNormal">I’ll report back as I learn more and as our cases get updated.</p>
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<p class="x_MsoNormal">Wade Guidry</p>
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<p class="x_MsoNormal">Library Consortium Services Manager, WACTCLC</p>
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<p class="x_MsoNormal"><a href="mailto:wadeg@bigbend.edu"><span style="color:#0563C1">wadeg@bigbend.edu</span></a></p>
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<p class="x_MsoNormal">(509) 760-4474</p>
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