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<p class="MsoNormal">Traci,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m doing that same search in your Primo instance and not seeing the ghost record, so maybe it was a temporary issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If not, when you attempt to look at the detailed display on that record, what does the resulting URL look like. Is there an MMSID in the URL?<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Friday, January 29, 2021 2:13 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- Ghost Record<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#A57D03">CAUTION:</span></b> Originated outside our network. Do not click links or open attachments unless you validate the sender.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Elena, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">It is very odd. We haven't deleted any records lately.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Traci<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Friday, January 29, 2021 2:00 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a> <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- Ghost Record</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Traci:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I had the very same thing show up when I was messing around with creating a collection yesterday. In my case the "ghost record" showed up in Primo because I decided to de-activate and delete an
open source electronic collection, and the records from that collection showed up as "ghost records." It took until the next day for these ghosts to disappear from Primo. So, maybe that's what's going there, too?<o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:12.0pt;color:black">Elena Bianco<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Systems & Technical Services Librarian<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Skagit Valley College Library<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">2405 E. College Way<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><i><span style="color:#570606;background:white">Stay connected and follow </span></i></b><b><i><span style="color:#570606">SVC libraries<span style="background:white"> on Facebook or Instagram.</span></span></i></b><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>><br>
<b>Sent:</b> Friday, January 29, 2021 1:47 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a> <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL*]-[Wactclc-primo] Ghost Record</span> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hello, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I was doing some searching in Primo and ran across this: Deleted
<b>Ghost Record</b>. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><img border="0" width="678" height="312" style="width:7.0583in;height:3.25in" id="_x0000_i1027" src="cid:image001.png@01D6F65A.7AAC2580"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">When I clicked on "Ghost Record" and "Not Available", nothing is displayed. They aren't joking about it being a ghost record.
</span><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black">🙂</span><span style="font-size:12.0pt;color:black"> Is there a way I can get this to not show up in Primo?<o:p></o:p></span></p>
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<br>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black;background:white">Thanks,</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black;background:white">Traci</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;color:#0076A8">Traci Taylor, MLS<br>
</span><i><span style="font-size:12.0pt;color:black;font-weight:normal">Lead Librarian<br>
</span></i><span style="color:black"><a href="http://www.btc.edu/"><span style="font-size:12.0pt;color:#0076A8;font-weight:normal">Bellingham Technical College</span><span style="font-size:12.0pt;color:#1F497D;font-weight:normal"><br>
</span></a></span><span style="font-size:12.0pt;color:black;font-weight:normal">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt;color:black;font-weight:normal">|</span><span style="font-size:12.0pt;color:black;font-weight:normal"> Bellingham, WA 98225<br>
Call: </span><span style="font-size:12.0pt;color:#0076A8;font-weight:normal">360.752.8488
</span><span style="font-size:10.5pt;color:black;font-weight:normal">|</span><span style="font-size:12.0pt;color:black;font-weight:normal"> Office:
</span><span style="font-size:12.0pt;color:#0076A8;font-weight:normal">CC 327<br>
Connectedness • Professionalism • Integrity </span><span style="color:black"><o:p></o:p></span></h3>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The Library is</span><b><span style="font-size:12.0pt;color:#0076A8"> </span></b><b><span style="font-size:12.0pt;color:#C00000">OPEN online</span></b><span style="font-size:12.0pt;color:#0076A8">.</span><span style="font-size:12.0pt;color:#2E74B5"> </span><span style="font-size:12.0pt;color:black"><a href="https://btc.ctc.libguides.com/QuickHelp"><span style="color:#2E74B5">Online
Resources and Help Available from the BTC Library<br>
</span></a>Need help? <a href="https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c">
<span style="color:#2E74B5">Ask the Library</span></a><o:p></o:p></span></p>
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<p class="xxmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">This email is not from a
<strong><span style="font-family:"Arial",sans-serif">Skagit Valley College</span></strong> email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding
to this email..</span><o:p></o:p></p>
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