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Wade,</div>
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Thanks, Wade! That makes sense. I still can't view the form, though.</div>
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The general electronic service link for our Google form was there and working already- not sure if you meant that one.</div>
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The blank ILL form link from the expanded navbar menu still prompts that error message, at least for me and our Alma Shoreline account.</div>
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I don't have it configured to display anywhere else.</div>
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Are you actually able to view the form?</div>
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v/r,<br>
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<span style="font-weight: 600; text-align: initial; font-size: 14.5px; color: rgb(0, 104, 94);">Saint-Jean Devereux</span><br style="text-align:initial">
Library Technical Services<br style="text-align:initial">
<span style="text-align: initial; background-color: transparent;">Ray Howard Library </span><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 13.3333px; text-align: initial; background-color: transparent;">[Z53 / WAUHMN]</span><br>
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<span style="font-weight:600; text-align:initial">Shoreline Community College</span><br style="text-align:initial">
library.shoreline.edu | 206.546.6962<br style="text-align:initial">
Pronouns: he, him / they, them</p>
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<i>The college will be operating remotely through 20 August 2020 at earliest. </i></p>
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<i>The best way to reach me in the interim is via email.</i></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Guidry, Wade <WadeG@bigbend.edu><br>
<b>Sent:</b> Friday, June 12, 2020 12:01 PM<br>
<b>To:</b> 'WACTCLC Primo discussions' <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] display blank ILL form</font>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">SJ,</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">I took a look, and the issue was that there wasn’t a resource sharing partner defined in Alma. The resource sharing link won’t appear if at least one partner
 isn’t defined, even if you’re not doing any integrated ILL workflows.</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">I added a resource sharing partner to your Alma, and the resource sharing link shows up in your Primo now.</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Wade Guidry</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">WACTCLC</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Library Consortium Services Manager</span></p>
<p class="x_MsoNormal"><a href="mailto:wadeg@bigbend.edu"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">wadeg@bigbend.edu</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">
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<p class="x_MsoNormal"><a href="http://www.wactclc.org/"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">http://www.wactclc.org</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"></span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">509.760.4474</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D; background:white">Pronouns: he/him/his</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Devereux, Saint-Jean<br>
<b>Sent:</b> Thursday, June 11, 2020 3:38 PM<br>
<b>To:</b> wactclc-primo@lists.ctc.edu<br>
<b>Subject:</b> [Wactclc-primo] display blank ILL form</span></p>
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<p class="x_MsoNormal"><b><span style="color:#A57D03">CAUTION:</span></b> Originated outside our network. Do not click links or open attachments unless you validate the sender.</p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Hi All,</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">I want to test out the Primo resource sharing request/blank ILL form, but I can't get it to display.</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">We don't have any Display Logic rules that should be hiding it, and I've enabled it in the  Advanced Policy Configuration table, but I'm getting a message:</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">This form cannot be displayed</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">This form may be restricted to specific user groups only.</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Please contact the library for assistance.</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Do I need to do something more to enable resource sharing in the TOU, or another place in Alma? </span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">I'm not seeing anything about this part in the documentation.</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">v/r,</span></p>
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<p style="margin-bottom:13.2pt; background:white"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#00685E">Saint-Jean Devereux</span></b><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121"><br>
Library Technical Services<br>
Ray Howard Library [Z53 / WAUHMN]</span></p>
<p style="margin-bottom:13.2pt; background:white"><b><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121">Shoreline Community College</span></b><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121"><br>
library.shoreline.edu | 206.546.6962<br>
Pronouns: he, him / they, them</span></p>
<p style="margin-bottom:13.2pt; background:white"><i><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121">The college will be operating remotely through 20 August 2020 at earliest. </span></i><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121"></span></p>
<p style="margin-bottom:13.2pt; background:white"><i><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121">The best way to reach me in the interim is via email.</span></i><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#212121"></span></p>
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