<div dir="ltr">Hey all,<br><div><br></div><div>Unsure if this issue was impacting anyone else, but, a Chrome update over the weekend fixed this. If you're experiencing a similar problem, check that Chrome has fully updated. </div><div><br></div><div>-Dan </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 1, 2020 at 12:17 PM Ryer Banta <<a href="mailto:ryer.banta@centralia.edu">ryer.banta@centralia.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Dan and all,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">These are all very valid concerns. I have them too. Your rationale of new service = new tab seems logical to me.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">But we should also consider this guidance for W3C
<a href="https://www.w3.org/TR/WCAG20-TECHS/G200.html" target="_blank">https://www.w3.org/TR/WCAG20-TECHS/G200.html</a> and the issues with new tabs brought up here
<a href="https://uxdesign.cc/linking-to-a-new-tab-vs-same-tab-f88b495d2187" target="_blank">https://uxdesign.cc/linking-to-a-new-tab-vs-same-tab-f88b495d2187</a> and here
<a href="https://www.webcredible.com/blog/beware-opening-links-new-window/" target="_blank">https://www.webcredible.com/blog/beware-opening-links-new-window/</a> Of course this doesn’t mean it’s not a contested issue.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Maintaining chats is definitely a concerns and LibAnswers is far superior to QP, but we’ll all have to do a lot of testing to make sure chat’s have the least possibility of getting
dropped or lost in various user windows and tabs.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Other thoughts and considerations out there?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Ryer<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a>><br>
<b>Reply-To: </b>WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Date: </b>Monday, June 1, 2020 at 11:53 AM<br>
<b>To: </b>WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject: </b>Re: [Wactclc-primo] Chrome blocking Primo search tabs<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)"><span style="font-size:10pt;color:black">CAUTION: This email originated from outside of Centralia College. Do not click links or open attachments unless you recognize the sender and know the
content is safe.</span><span style="font-size:10pt"><u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I have a strong trained instinct that, if a link opens content that is in another location or is itself another service, it should open in a new tab. Additionally, I'm actually more concerned now than ever about users "losing" the library's
homepage. We've embedded a chat widget nearly front and center to better connect students with librarians during the COVID closure. I'm worried about a student on chat on the library webpage working with a chat librarian who instructs them to start entering
keywords into the Primo search box, click "Search," and, if it doesn't open in a new tab, the student navigates away from the chat interaction. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Mon, Jun 1, 2020 at 11:28 AM Ryer Banta <<a href="mailto:ryer.banta@centralia.edu" target="_blank">ryer.banta@centralia.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Hi Dan,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Thanks for the heads up on this issue. I just did a test search on Chrome on Android from Centralia’s homepage Primo
search form and didn’t have a problem. Ours opens in the same window.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">I did replicate the issue on EDCC’s search. Are you all really committed to opening a new tab? I think it’s acceptable
to open it within the same window. </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Your Primo JS contains some extra bits at the end (compared to mine), which I’m guessing you implemented for the new
tab behavior. I’m not totally sure if my JS is the latest and greatest, it looks mostly the same as yours, but there are some variations.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(45,43,43)">Ryer Banta</span></b><u></u><u></u></p>
<p class="MsoNormal"><i><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(45,43,43)">Information Literacy and Technology Librarian</span></i><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(45,43,43)">Pronouns: he/him/his</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(45,43,43)">Centralia College</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(45,43,43)">360-623-8121</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"><a href="mailto:Ryer.Banta@centralia.edu" target="_blank"><span style="color:rgb(4,74,145)">Ryer.Banta@centralia.edu</span></a></span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From:
</span></b><span style="font-size:12pt;color:black">Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a>><br>
<b>Reply-To: </b>WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Date: </b>Sunday, May 31, 2020 at 2:53 PM<br>
<b>To: </b>WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject: </b>[Wactclc-primo] Chrome blocking Primo search tabs</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)">
<span style="font-size:10pt;color:black">CAUTION: This email originated from outside of Centralia College. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Hey all,
<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">We've had a user report that, when starting a Primo search using the search form on our library's website, that a new tab is appearing with "about:blank" in the URL bar instead
of search results. You can go back to the first tab and then manually open the pop up. Our Primo form opens up a new tab, but this new tab is being blocked by Chrome. Searching from the main library website is working in Firefox and Safari.
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<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">I've been looking into recent Chrome updates and have only found mention of security updates Google engineers have released for Chrome. According to some tech writers, Chrome has
had some vulnerable code based on dependencies going back decades. Maybe this more aggressive pop up blocker is manifesting as a response to those code edits. <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Our search form is similar to many other CTC schools, so I believe this issue is impacting others. I'll continue looking into this today, as I hope there's a quick fix we can deploy.
Because the Android browser is Chrome, this problem is occurring on mobile Android devices, and we know that so many students are accessing course content with their mobile devices anyways... this could be impacting a large set of users. <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">--
<u></u><u></u></p>
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<p class="MsoNormal">Regards,
<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Dan Moore<u></u><u></u></p>
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<p class="MsoNormal">Systems and Collections Librarian<u></u><u></u></p>
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<p class="MsoNormal">Edmonds Community College Library <u></u><u></u></p>
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<p class="MsoNormal">(425) 640-1526<u></u><u></u></p>
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<p class="MsoNormal">Pronouns: he, him, his<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">Regards, <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Dan Moore<u></u><u></u></p>
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<p class="MsoNormal">Systems and Collections Librarian<u></u><u></u></p>
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<p class="MsoNormal">Edmonds Community College Library <u></u><u></u></p>
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<p class="MsoNormal">(425) 640-1526<u></u><u></u></p>
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<p class="MsoNormal">Pronouns: he, him, his<u></u><u></u></p>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Regards,<div><br></div><div>Dan Moore</div><div>Systems and Collections Librarian</div><div>Edmonds Community College Library </div><div>(425) 640-1526</div><div>Pronouns: he, him, his</div></div></div></div></div>