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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">For home (or work) connections,
<a href="http://www.speedtest.net">www.speedtest.net</a> is a good reference site for checking your current connection speeds.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I use it often, especially recently, as my Internet connection speeds here have been varying widely, give the influx of COVID19 refugees into the area, and the
subsequent use of the Internet locally.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Basically, run speedtest and compare your current speed to what you usually see, or what you’re theoretically paying to receive.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Wade Guidry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">WACTCLC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library Consortium Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:wadeg@bigbend.edu"><span style="color:#1F497D">wadeg@bigbend.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="http://www.wactclc.org/"><span style="color:#1F497D">http://www.wactclc.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">509.760.4474<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white">Pronouns: he/him/his</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Friday, May 29, 2020 8:29 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#A57D03">CAUTION:</span></b> Originated outside our network. Do not click links or open attachments unless you validate the sender.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you, Greg. I will look into it.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
on behalf of Bem, Greg <<a href="mailto:Greg.Bem@lwtech.edu">Greg.Bem@lwtech.edu</a>><br>
<b>Sent:</b> Friday, May 29, 2020 8:12 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal">I just did two basic searches and one advanced search. Also followed one link. Everything worked on par with the speeds I’m used to on the connection I have at home.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">If it’s slower for you, you might consider what connection your using, what browser, what plugins. If it’s slower for you and others, I wonder if Ex Libris has any diagnostics they can do on their end. I remember I had to reach out to
my web host once because my personal website was slow. They had to update the databases I was using and that made the speeds 200% faster when they were finished.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<div>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his</i></span></b><o:p></o:p></p>
<p class="xmsonormal"><b><i><span style="font-size:9.0pt;color:#0070C0"> </span></i></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><o:p></o:p></p>
</div>
<p class="xmsonormal"> <o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xmsonormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Friday, May 29, 2020 7:52 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness<o:p></o:p></p>
</div>
</div>
<p class="xmsonormal"> <o:p></o:p></p>
<div style="border:dotted gold 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="xmsonormal" style="background:gold"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
</span><o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Hi Greg, </span>
<o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
</div>
<div>
<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Here it is. <a href="https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank">
https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank</a></span><o:p></o:p></p>
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<div>
<p class="xmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<div>
<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Thanks, </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Traci</span><o:p></o:p></p>
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<p class="xmsonormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Bem, Greg <<a href="mailto:Greg.Bem@lwtech.edu">Greg.Bem@lwtech.edu</a>><br>
<b>Sent:</b> Thursday, May 28, 2020 4:57 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> <o:p></o:p></p>
<div>
<p class="xmsonormal"> <o:p></o:p></p>
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</div>
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<div>
<p class="xxmsonormal">Traci, what’s your URL for Primo? I can test it on my end.<o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<div>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator</span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his</i></span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><i><span style="font-size:9.0pt;color:#0070C0"> </span></i></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:9.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><o:p></o:p></p>
</div>
<p class="xxmsonormal"> <o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxmsonormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Thursday, May 28, 2020 4:29 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness<o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal"> <o:p></o:p></p>
<div style="border:dotted gold 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="xxmsonormal" style="background:gold"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
</span><o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr size="2" width="100%" align="center">
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Hi Dan, </span>
<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Primo itself is slow to load. When I do a search, the results pop up, but the facets take longer to load.
</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Traci</span><o:p></o:p></p>
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<div id="x_x_divRplyFwdMsg">
<p class="xxmsonormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Thursday, May 28, 2020 4:02 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> <o:p></o:p></p>
<div>
<p class="xxmsonormal"> <o:p></o:p></p>
</div>
</div>
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<div>
<p class="xxmsonormal">I'm having acute and worrisome flashbacks to 2016... <o:p>
</o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal">I ran a few searches in our Primo and found it to be performing as usual. It's still not the snappiest search result list but it came through within a reasonable amount of time. What aspect of Primo is loading slowly for you? The actual
framework/application (e.g. the headers, the facet area, things like that) or the search result contents? <o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"> <o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal">-Dan <o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal">On Thu, May 28, 2020 at 2:53 PM Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>> wrote:<o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Hi All, </span>
<o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Is anyone experiencing slowness with Primo loading? Just checking to make sure it isn't my computer. It is incredibly slow.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Enjoy your afternoon.
</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black">Traci </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p><b><span style="color:#0076A8">Traci Taylor, MLS</span></b><o:p></o:p></p>
<p style="line-height:105%"><i><span style="color:black">Lead Librarian</span></i><o:p></o:p></p>
<p style="line-height:105%"><span style="color:#1F497D"><a href="http://www.btc.edu/" target="_blank"><span style="color:#0076A8">Bellingham Technical College</span></a></span><o:p></o:p></p>
<p style="line-height:105%"><span style="color:black">3028 Lindbergh Ave. </span>
<span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Bellingham, WA 98225</span><o:p></o:p></p>
<p style="line-height:105%"><span style="color:black">Call: </span><span style="color:#0076A8">360.752.8488
</span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Office:
</span><span style="color:#0076A8">CC 327</span><o:p></o:p></p>
<p style="line-height:150%"><span style="color:#0076A8">Connectedness • Professionalism • Integrity
</span><o:p></o:p></p>
<p><span style="color:black">The Library is</span><b><span style="color:#0076A8">
</span><span style="color:#C00000">OPEN online</span></b><span style="color:#0076A8">.</span><span style="color:#2E74B5"><a href="https://btc.ctc.libguides.com/QuickHelp" target="_blank">Online Resources and Help Available from the BTC Library</a></span><o:p></o:p></p>
<p><span style="color:black">Need help? <a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=12698&type=2&language=1" target="_blank">
<span style="color:#0563C1">Ask a Librarian</span></a></span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><br clear="all">
<o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal">-- <o:p></o:p></p>
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<p class="xxmsonormal">Regards, <o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal">Dan Moore<o:p></o:p></p>
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<p class="xxmsonormal">Systems and Collections Librarian<o:p></o:p></p>
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<p class="xxmsonormal">Edmonds Community College Library <o:p></o:p></p>
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<p class="xxmsonormal">(425) 640-1526<o:p></o:p></p>
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<p class="xxmsonormal">Pronouns: he, him, his<o:p></o:p></p>
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