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Thank you, Greg. I will look into it. <br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Bem, Greg <Greg.Bem@lwtech.edu><br>
<b>Sent:</b> Friday, May 29, 2020 8:12 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</font>
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<p class="x_MsoNormal">I just did two basic searches and one advanced search. Also followed one link. Everything worked on par with the speeds I’m used to on the connection I have at home.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">If it’s slower for you, you might consider what connection your using, what browser, what plugins. If it’s slower for you and others, I wonder if Ex Libris has any diagnostics they can do on their end. I remember I had to reach out to
my web host once because my personal website was slow. They had to update the databases I was using and that made the speeds 200% faster when they were finished.</p>
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<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Faculty Library Coordinator</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Pronouns: <i>
he/him/his</i></span></b></p>
<p class="x_MsoNormal"><b><i><span style="font-size:9.0pt; color:#0070C0"> </span></i></b></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><span style="font-size:9.0pt; color:black"> </span><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:black">Contact Info</span></b><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><span style="font-size:9.0pt; color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"></span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span></p>
<p class="x_MsoNormal"><span style="font-size:9.0pt; color:#1F497D"> </span></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:9.0pt; color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><b><span style="font-size:9.0pt"></span></b></p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Friday, May 29, 2020 7:52 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</p>
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<p class="x_MsoNormal" style="background:gold"><b><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Hi Greg, </span>
</p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Here it is. <a href="https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank">
https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank</a></span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Thanks, </span>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Traci</span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Bem, Greg <<a href="mailto:Greg.Bem@lwtech.edu">Greg.Bem@lwtech.edu</a>><br>
<b>Sent:</b> Thursday, May 28, 2020 4:57 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> </p>
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<p class="x_MsoNormal"> </p>
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<p class="x_xmsonormal">Traci, what’s your URL for Primo? I can test it on my end.</p>
<p class="x_xmsonormal"> </p>
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<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Greg Bem, MLIS</span></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Faculty Library Coordinator</span></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Library Learning Commons</span></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Lake Washington Inst. Of Technology</span></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Pronouns:
<i>he/him/his</i></span></b></p>
<p class="x_xmsonormal"><b><i><span style="font-size:9.0pt; color:#0070C0"> </span></i></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b></p>
<p class="x_xmsonormal"><span style="font-size:9.0pt; color:black"> </span></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:black">Contact Info</span></b></p>
<p class="x_xmsonormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span></p>
<p class="x_xmsonormal"><span style="font-size:9.0pt; color:black">425-739-8100 xt.8898</span></p>
<p class="x_xmsonormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span></p>
<p class="x_xmsonormal"><span style="font-size:9.0pt; color:#1F497D"> </span></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b></p>
<p class="x_xmsonormal"><b><span style="font-size:9.0pt; color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b></p>
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<p class="x_xmsonormal"> </p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_xmsonormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Thursday, May 28, 2020 4:29 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</p>
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<p class="x_xmsonormal"> </p>
<div style="border:dotted gold 1.0pt; padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="x_xmsonormal" style="background:gold"><b><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
</span></p>
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<hr size="2" width="100%" align="center">
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Hi Dan, </span>
</p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Primo itself is slow to load. When I do a search, the results pop up, but the facets take longer to load.
</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Traci</span></p>
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<p class="x_xmsonormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Thursday, May 28, 2020 4:02 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> </p>
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<p class="x_xmsonormal"> </p>
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<div>
<p class="x_xmsonormal">I'm having acute and worrisome flashbacks to 2016... </p>
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<p class="x_xmsonormal"> </p>
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<p class="x_xmsonormal">I ran a few searches in our Primo and found it to be performing as usual. It's still not the snappiest search result list but it came through within a reasonable amount of time. What aspect of Primo is loading slowly for you? The actual
framework/application (e.g. the headers, the facet area, things like that) or the search result contents? </p>
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<p class="x_xmsonormal"> </p>
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<p class="x_xmsonormal">-Dan </p>
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<p class="x_xmsonormal"> </p>
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<p class="x_xmsonormal">On Thu, May 28, 2020 at 2:53 PM Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>> wrote:</p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Hi All, </span>
</p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<div>
<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Is anyone experiencing slowness with Primo loading? Just checking to make sure it isn't my computer. It is incredibly slow.</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Enjoy your afternoon.
</span></p>
</div>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Traci </span>
</p>
</div>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p><b><span style="font-size:12.0pt; color:#0076A8">Traci Taylor, MLS</span></b></p>
<p style="line-height:105%"><i><span style="font-size:12.0pt; line-height:105%; color:black">Lead Librarian</span></i></p>
<p style="line-height:105%"><span style="font-size:12.0pt; line-height:105%; color:#1F497D"><a href="http://www.btc.edu/" target="_blank"><span style="color:#0076A8">Bellingham Technical College</span></a></span></p>
<p style="line-height:105%"><span style="font-size:12.0pt; line-height:105%; color:black">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt; line-height:105%; color:black">|</span><span style="font-size:12.0pt; line-height:105%; color:black"> Bellingham, WA 98225</span></p>
<p style="line-height:105%"><span style="font-size:12.0pt; line-height:105%; color:black">Call:
</span><span style="font-size:12.0pt; line-height:105%; color:#0076A8">360.752.8488
</span><span style="font-size:10.5pt; line-height:105%; color:black">|</span><span style="font-size:12.0pt; line-height:105%; color:black"> Office:
</span><span style="font-size:12.0pt; line-height:105%; color:#0076A8">CC 327</span></p>
<p style="line-height:150%"><span style="font-size:12.0pt; line-height:150%; color:#0076A8">Connectedness • Professionalism • Integrity
</span></p>
<p><span style="font-size:12.0pt; color:black">The Library is</span><b><span style="font-size:12.0pt; color:#0076A8">
</span></b><b><span style="font-size:12.0pt; color:#C00000">OPEN online</span></b><span style="font-size:12.0pt; color:#0076A8">.</span><span style="font-size:12.0pt; color:#2E74B5"><a href="https://btc.ctc.libguides.com/QuickHelp" target="_blank">Online Resources
and Help Available from the BTC Library</a></span></p>
<p><span style="font-size:12.0pt; color:black">Need help? <a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=12698&type=2&language=1" target="_blank">
<span style="color:#0563C1">Ask a Librarian</span></a></span></p>
</div>
<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal">-- </p>
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<p class="x_xmsonormal">Regards, </p>
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<p class="x_xmsonormal"> </p>
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<p class="x_xmsonormal">Dan Moore</p>
</div>
<div>
<p class="x_xmsonormal">Systems and Collections Librarian</p>
</div>
<div>
<p class="x_xmsonormal">Edmonds Community College Library </p>
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<div>
<p class="x_xmsonormal">(425) 640-1526</p>
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<p class="x_xmsonormal">Pronouns: he, him, his</p>
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