<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
p.xmsonormal, li.xmsonormal, div.xmsonormal
{mso-style-name:x_msonormal;
margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Oh apologies about the last message. For some reason the list is not keeping messages in threads.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his<o:p></o:p></i></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><b><span style="font-size:9.0pt"><o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Elena Bianco<br>
<b>Sent:</b> Wednesday, May 20, 2020 5:47 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu>; WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]-Re: [Wactclc-alma] [External] Pin disappearing on results in Chrome?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:dotted gold 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="background:gold"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
</span><o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">By Pinning I mean the Pin the resource so it can be emailed later. That icon and functionality are gone in her Chrome Browser...<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><img border="0" width="755" height="116" style="width:7.8645in;height:1.2083in" id="Picture_x0020_2" src="cid:image001.png@01D6302C.0F970CA0"></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I will suggest that she update Chrome so that she can see if that makes a difference. However, the Pin function was showing up on her browser on the weekend, but it suddenly disappeared on Monday.
She is using this version of Chrome: 81.0.4044.138 64 bit. I'm using the very same one and not having this issue...<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Time to open a case?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Elena<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div id="Signature">
<div id="divtagdefaultwrapper">
<p style="background:white"><span style="font-size:12.0pt;color:black">Elena Bianco<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Systems & Technical Services Librarian<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Skagit Valley College Library<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">2405 E. College Way<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><i><span style="color:#570606;background:white">Stay connected and follow </span></i></b><b><i><span style="color:#570606">SVC libraries<span style="background:white"> on Facebook or Instagram.</span></span></i></b><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">wactclc-alma-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 5:11 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Cc:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL*]-Re: [Wactclc-alma] [Wactclc-primo] [External] Pin disappearing on results in Chrome?</span>
<o:p></o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Pin as in the facets? Like pinning a facet so you can change the search terms without losing the facet selector? <o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Wed, May 20, 2020 at 4:46 PM Herman, Amy <<a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<p class="MsoNormal">I have a fuzzy memory of having experienced that a really long time ago, maybe right after we went to Primo the first time? I want to say it was maybe bexause of outdated browsers?
<br>
<br>
Amy Herman, Library Faculty<br>
Olympic College<br>
Bremerton, WA<br>
<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a><br>
<br>
OC Libraries are OPEN online only! Visit the OC Libraries website to connect to services and resources.<o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="x_gmail-m_-4313335954375233497divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 4:25:28 PM<br>
<b>To:</b> WACTCLC Primo discussions; WACTCLC Alma Discussion<br>
<b>Subject:</b> [External][Wactclc-primo] Pin disappearing on results in Chrome?</span>
<o:p></o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div style="border:solid #030303 1.0pt;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<p class="MsoNormal" style="background:#F1F806"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span><o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi everyone:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">One of our librarians is experiencing the "Pin" function in Primo VE disappearing on her home computer when she accesses through Chrome. It started happening on Monday. She can see the "Pin" function
when she uses Firefox.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Has anyone else experienced this? I'm not able to duplicate this phenomenon, so I'm not sure what to suggest to her.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks!<o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div id="x_gmail-m_-4313335954375233497Signature">
<div id="x_gmail-m_-4313335954375233497divtagdefaultwrapper">
<p style="background:white"><span style="font-size:12.0pt;color:black">Elena Bianco<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Systems & Technical Services Librarian<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Skagit Valley College Library<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">2405 E. College Way<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><i><span style="color:#570606;background:white">Stay connected and follow </span></i></b><b><i><span style="color:#570606">SVC libraries<span style="background:white"> on Facebook or Instagram.</span></span></i></b><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Regards, <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Dan Moore<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Systems and Collections Librarian<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Edmonds Community College Library <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">(425) 640-1526<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Pronouns: he, him, his<o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="60%" style="width:60.0%;border-collapse:collapse">
<tbody>
<tr>
<td width="10" style="width:7.5pt;border:solid yellow 1.0pt;border-right:none;background:#F00000;padding:.75pt .75pt .75pt .75pt">
</td>
<td style="border:solid yellow 1.5pt;border-left:none;background:goldenrod;padding:3.0pt 3.0pt 3.0pt 3.0pt">
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This email is not from a
<strong><span style="font-family:"Arial",sans-serif">Skagit Valley College</span></strong> email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding
to this email..</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</body>
</html>