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<p class="MsoNormal">I’m assuming we’re talking about the favorites functionality, which is represented with a pin symbol:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="1346" height="240" style="width:14.0208in;height:2.5in" id="Picture_x0020_1" src="cid:image002.jpg@01D6302C.0436E8D0"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If the pins are disappearing on any of the pages (search results, record view, main search screen), it might be an issue with responsive design (try zooming in and out in Chrome). It might also be a plugin (of which there are millions,
with millions of potential issues).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheekily, this is also a great opportunity to promote Firefox over Chrome.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his<o:p></o:p></i></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><b><span style="font-size:9.0pt"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma <wactclc-alma-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Daniel Moore<br>
<b>Sent:</b> Wednesday, May 20, 2020 5:11 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Cc:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-alma] [Wactclc-primo] [External] Pin disappearing on results in Chrome?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:gold"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
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<p class="MsoNormal">Pin as in the facets? Like pinning a facet so you can change the search terms without losing the facet selector? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, May 20, 2020 at 4:46 PM Herman, Amy <<a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I have a fuzzy memory of having experienced that a really long time ago, maybe right after we went to Primo the first time? I want to say it was maybe bexause of outdated browsers?
<br>
<br>
Amy Herman, Library Faculty<br>
Olympic College<br>
Bremerton, WA<br>
<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a><br>
<br>
OC Libraries are OPEN online only! Visit the OC Libraries website to connect to services and resources.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 4:25:28 PM<br>
<b>To:</b> WACTCLC Primo discussions; WACTCLC Alma Discussion<br>
<b>Subject:</b> [External][Wactclc-primo] Pin disappearing on results in Chrome?</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="background:#F1F806"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi everyone:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">One of our librarians is experiencing the "Pin" function in Primo VE disappearing on her home computer when she accesses through Chrome. It started happening on Monday. She can see the "Pin" function
when she uses Firefox.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Has anyone else experienced this? I'm not able to duplicate this phenomenon, so I'm not sure what to suggest to her.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-size:12.0pt;color:black">Elena Bianco<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-size:12.0pt;color:black">Systems & Technical Services Librarian<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-size:12.0pt;color:black">Skagit Valley College Library<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-size:12.0pt;color:black">2405 E. College Way<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-size:12.0pt;color:black">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><i><span style="color:#570606;background:white">Stay connected and follow </span></i></b><b><i><span style="color:#570606">SVC libraries<span style="background:white"> on Facebook or Instagram.</span></span></i></b><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Regards, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dan Moore<o:p></o:p></p>
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<p class="MsoNormal">Systems and Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">Edmonds Community College Library <o:p></o:p></p>
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<p class="MsoNormal">(425) 640-1526<o:p></o:p></p>
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<p class="MsoNormal">Pronouns: he, him, his<o:p></o:p></p>
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