<div dir="ltr">It'll probably be anything that disables scripting. I think uBlock Origin on more aggressive settings can actually do that. When that scripting is block, those actions are blocked as well. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, May 21, 2020 at 12:06 PM Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu">Elena.Bianco@skagit.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
FYI, thanks so much for the suggestion about the Extensions, Dan! She updated her browser and it wasn't until she disabled extensions that the Pin showed up again. </div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Unfortunately, she has multiple extensions, so she doesn't know which one was causing the problem. I asked her to try each of them one at a time so we can isolate which one causes the Pin function to disappear. Then, I will open a case. I will report back to
the list which extension or extensions are causing this problem...</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="gmail-m_-8661207323153674280Signature">
<div></div>
<div id="gmail-m_-8661207323153674280divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255);font-family:Calibri,Arial,Helvetica,sans-serif">
<p style="margin-top:0px;margin-bottom:0px"></p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Elena Bianco</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Systems & Technical Services Librarian</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<span style="margin:0px;font-size:12pt">Skagit Valley College Library</span></p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
2405 E. College Way</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Mount Vernon, WA 98273</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<br>
</p>
<b style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline">Stay connected and follow </span></i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6)"><i><span style="margin:0px">SVC
libraries</span></i></span></b><i style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline"><b> on Facebook or Instagram.</b></span></i>
<p style="margin-top:0px;margin-bottom:0px"><br>
</p>
<br>
<span style="font-size:10pt"></span></div>
</div>
</div>
<div>
<div id="gmail-m_-8661207323153674280appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="gmail-m_-8661207323153674280divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu" target="_blank">wactclc-alma-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Thursday, May 21, 2020 11:34 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>>; WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu" target="_blank">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [Wactclc-primo] [EXTERNAL*]-Re: [External] Pin disappearing on results in Chrome?</font>
<div> </div>
</div>
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
HI Dan:</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Thanks. I will ask about extensions and see if that could be an issue...</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="gmail-m_-8661207323153674280x_Signature">
<div></div>
<div id="gmail-m_-8661207323153674280x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255);font-family:Calibri,Arial,Helvetica,sans-serif">
<p style="margin-top:0px;margin-bottom:0px">
</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Elena Bianco</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Systems & Technical Services Librarian</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<span style="margin:0px;font-size:12pt">Skagit Valley College Library</span></p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
2405 E. College Way</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Mount Vernon, WA 98273</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<br>
</p>
<b style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline">Stay connected and follow </span></i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6)"><i><span style="margin:0px">SVC
libraries</span></i></span></b><i style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline"><b> on Facebook or Instagram.</b></span></i>
<p style="margin-top:0px;margin-bottom:0px">
<br>
</p>
<br>
<span style="font-size:10pt"></span></div>
</div>
</div>
<div>
<div id="gmail-m_-8661207323153674280x_appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="gmail-m_-8661207323153674280x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu" target="_blank">wactclc-alma-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Thursday, May 21, 2020 11:24 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Cc:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu" target="_blank">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [Wactclc-primo] [EXTERNAL*]-Re: [External] Pin disappearing on results in Chrome?</font>
<div> </div>
</div>
<div>
<div dir="ltr">Hey Elena,<br>
<div><br>
</div>
<div>Sorry about that misunderstanding, I see now. I logged into our Primo and was able to pin a brief record to my favorites. I've confirmed the record in my favorites folder. I'm running <span style="color:rgb(32,33,36);font-family:Roboto,"Segoe UI",Tahoma,sans-serif;font-size:13px">Version
83.0.4103.61 (Official Build) (64-bit). </span></div>
<div><span style="color:rgb(32,33,36);font-family:Roboto,"Segoe UI",Tahoma,sans-serif;font-size:13px"><br>
</span></div>
<div><font color="#202124" face="Roboto, Segoe UI, Tahoma, sans-serif">If the user's version is close to or at that, it may be an extension they're running. Do you know if they have any addons on their browser? </font></div>
<div><font color="#202124" face="Roboto, Segoe UI, Tahoma, sans-serif"><br>
</font></div>
<div><font color="#202124" face="Roboto, Segoe UI, Tahoma, sans-serif">-Dan </font></div>
</div>
<br>
<div>
<div dir="ltr">On Wed, May 20, 2020 at 5:46 PM Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
By Pinning I mean the Pin the resource so it can be emailed later. That icon and functionality are gone in her Chrome Browser...</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<img size="22898" style="max-width: 100%; height: auto;" src="cid:17238f83b83cb971f161"><br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I will suggest that she update Chrome so that she can see if that makes a difference. However, the Pin function was showing up on her browser on the weekend, but it suddenly disappeared on Monday. She is using this version of Chrome: 81.0.4044.138 64 bit.
I'm using the very same one and not having this issue...</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Time to open a case?</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Thanks,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Elena</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667Signature">
<div></div>
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255);font-family:Calibri,Arial,Helvetica,sans-serif">
<p style="margin-top:0px;margin-bottom:0px">
</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Elena Bianco</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Systems & Technical Services Librarian</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<span style="margin:0px;font-size:12pt">Skagit Valley College Library</span></p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
2405 E. College Way</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Mount Vernon, WA 98273</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<br>
</p>
<b style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline">Stay connected and follow </span></i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6)"><i><span style="margin:0px">SVC
libraries</span></i></span></b><i style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline"><b> on Facebook or Instagram.</b></span></i>
<p style="margin-top:0px;margin-bottom:0px">
<br>
</p>
<br>
<span style="font-size:10pt"></span></div>
</div>
</div>
<div>
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu" target="_blank">wactclc-alma-bounces@lists.ctc.edu</a>>
on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 5:11 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Cc:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu" target="_blank">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [EXTERNAL*]-Re: [Wactclc-alma] [Wactclc-primo] [External] Pin disappearing on results in Chrome?</font>
<div> </div>
</div>
<div>
<div dir="ltr">Pin as in the facets? Like pinning a facet so you can change the search terms without losing the facet selector? </div>
<br>
<div>
<div dir="ltr">On Wed, May 20, 2020 at 4:46 PM Herman, Amy <<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">I have a fuzzy memory of having experienced that a really long time ago, maybe right after we went to Primo the first time? I want to say it was maybe bexause of outdated browsers?
<br>
<br>
Amy Herman, Library Faculty<br>
Olympic College<br>
Bremerton, WA<br>
<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a><br>
<br>
OC Libraries are OPEN online only! Visit the OC Libraries website to connect to services and resources.<br>
<hr style="display:inline-block;width:98%">
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667x_gmail-m_-4313335954375233497divRplyFwdMsg" dir="ltr">
<font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 4:25:28 PM<br>
<b>To:</b> WACTCLC Primo discussions; WACTCLC Alma Discussion<br>
<b>Subject:</b> [External][Wactclc-primo] Pin disappearing on results in Chrome?</font>
<div> </div>
</div>
<div>
<div style="background-color:rgb(241,248,6);border:1px solid rgb(3,3,3);padding:0.1em">
<span style="font-size:8pt;line-height:10pt;font-family:Arial;color:rgb(0,0,0)">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span></div>
<br>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Hi everyone:</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
One of our librarians is experiencing the "Pin" function in Primo VE disappearing on her home computer when she accesses through Chrome. It started happening on Monday. She can see the "Pin" function when she uses Firefox.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Has anyone else experienced this? I'm not able to duplicate this phenomenon, so I'm not sure what to suggest to her.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Thanks!</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667x_gmail-m_-4313335954375233497Signature">
<div></div>
<div id="gmail-m_-8661207323153674280x_x_gmail-m_-5546292775995127667x_gmail-m_-4313335954375233497divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255);font-family:Calibri,Arial,Helvetica,sans-serif">
<p style="margin-top:0px;margin-bottom:0px">
</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Elena Bianco</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Systems & Technical Services Librarian</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<span style="margin:0px;font-size:12pt">Skagit Valley College Library</span></p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
2405 E. College Way</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
Mount Vernon, WA 98273</p>
<p style="margin-top:0px;margin-bottom:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start">
<br>
</p>
<b style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline">Stay connected and follow </span></i><span style="margin:0px;font-size:11pt;color:rgb(87,6,6)"><i><span style="margin:0px">SVC
libraries</span></i></span></b><i style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start"><span style="margin:0px;font-size:11pt;color:rgb(87,6,6);background-color:rgb(255,255,255);display:inline"><b> on Facebook or Instagram.</b></span></i>
<p style="margin-top:0px;margin-bottom:0px">
<br>
</p>
<br>
<span style="font-size:10pt"></span></div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">
<div>
<div dir="ltr">Regards,
<div><br>
</div>
<div>Dan Moore</div>
<div>Systems and Collections Librarian</div>
<div>Edmonds Community College Library </div>
<div>(425) 640-1526</div>
<div>Pronouns: he, him, his</div>
</div>
</div>
</div>
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<p style="margin-top:0px;margin-bottom:0px"><span style="font-size:10pt;font-family:arial">This email is not from a
<strong>Skagit Valley College</strong> email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding to this email..</span></p>
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-- <br>
<div dir="ltr">
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<div>
<div dir="ltr">Regards,
<div><br>
</div>
<div>Dan Moore</div>
<div>Systems and Collections Librarian</div>
<div>Edmonds Community College Library </div>
<div>(425) 640-1526</div>
<div>Pronouns: he, him, his</div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Regards,<div><br></div><div>Dan Moore</div><div>Systems and Collections Librarian</div><div>Edmonds Community College Library </div><div>(425) 640-1526</div><div>Pronouns: he, him, his</div></div></div></div></div>