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<p class="MsoNormal"><span style="color:#1F497D">As of this morning, the Ebsco ebook linking issue has been resolved by ExLibris.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">So, if you had put in the temporary parser override workaround that I shared earlier this week, you should remove that override now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Wade Guidry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">WACTCLC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Consortium Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:wadeg@bigbend.edu"><span style="color:#1F497D">wadeg@bigbend.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.wactclc.org/"><span style="color:#1F497D">http://www.wactclc.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">509.760.4474<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;background:white">Pronouns: he/him/his</span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Tuesday, February 25, 2020 9:06 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [External] EBSCO eBooks & Linking Issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">ATTENTION: This email contains links. Please follow best practices before clicking on links
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">I found that my Ebsco ebooks in Primo are all resolving to the Ebsco
<i>Psychology and Behavioral Sciences Collection </i>instead of the <i>eBook Collection (EBSCOhost).</i> I have yet to encounter any actual error messages like you have, and many books actually do open correctly (although with the wrong database showing in
Ebsco). But some open to a completely different article rather than the ebook. All of our 14,000 Ebsco ebooks are purchased titles, we don’t get any from subscriptions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">So many people have opened cases and they are well aware of the issue, so I’m planning to just wait to see what they figure out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Tuesday, February 25, 2020 8:51 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [External][Wactclc-primo] EBSCO eBooks & Linking Issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:10.0pt;background:#F1F806"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Caution: This email originated from outside OC. Please be very cautious of links in emails that take you outside the
college and ask you to provide your OC credentials. If unsure, call the IT Help Desk @ 360.475.7600. Thank you.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal">Hi All, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have seen a lot of conversation on ALMA-L, [ALMA-L] EBSCOhost ebooks - Link resolver going to wrong database. I noticed this with our own EBSCO eBook collections yesterday (Academic and Clinical eBooks). Today, I tested this by searching
a title, <a href="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/5ik1d1/alma992319516902804">
Emergency Imaging: A Practical Guide</a>, in our Clinical eBook Collection. I got an error in the HttpHandler that is requesting me to log in.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="438" height="249" id="Picture_x0020_1" src="cid:image001.jpg@01D5ED46.CA11B770"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The parser is EBSCO_HOST::netlibrary for both eBook Collections. The parser parameters for both collections is
<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555;background:white">url=https://search.ebscohost.com & shib=$$SHIBBOLETH & customer_id=$$CUSTOMER_ID & athens_id=$$ATHENS_ID & u_shib=$$U_SHIBBOLETH & sso=$$SSO.<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Rael Elstein, from Ex Libris, sent out this email this morning that was sent out this morning.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#4472C4">We would like to update that we are investigating this issue with our colleagues at EBSCO.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#4472C4">We will provide an update as soon as possible.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Do you recommend that I open a Salesforce Case about this issue, or should I just wait.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Traci<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" href="https://www.btc.edu/" style='position:absolute;margin-left:0;margin-top:179.2pt;width:52.55pt;height:86.35pt;z-index:-251658752;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:page;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:page' o:button="t">
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Taylor, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:105%"><i><span style="color:black">Lead Librarian<o:p></o:p></span></i></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:#1F497D"><a href="http://www.btc.edu/"><span style="color:#0076A8">Bellingham Technical College</span></a></span><u><span style="color:#0076A8"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Bellingham, WA 98225<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">Call: </span>
<span style="color:#0076A8">360.752.8488 </span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Office:
</span><span style="color:#0076A8">CC 327<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="color:#0076A8">Connectedness • Professionalism • Integrity
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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