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<p class="MsoNormal"><span style="color:#1F497D">I can access that URL and your catalog using Firefox, from RTC, quickly and no spooling.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We were having this problem here at RTC last week. It went away after several hours. If you find out what’s going on, please post to the list?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><br>
Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Laura<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">Laura Staley
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">Media Librarian
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D"><img width="143" height="44" style="width:1.4895in;height:.4583in" id="Picture_x0020_1" src="cid:image001.jpg@01D5DFFE.CE4DF380" alt="RTC 2012 new logo email signature"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">3000 NE 4<sup>th</sup> St. Renton, WA 98056<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">Phone:
<a href="tel:%28425%29%20235-2331%20x5679" target="_blank"><span style="color:blue">(425) 235-2331 Ext. 5679</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">Email:
<a href="mailto:lstaley@RTC.edu" target="_blank"><span style="color:blue">lstaley@RTC.edu</span></a> |RTC.edu<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">(She, hers)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Monday, February 10, 2020 9:14 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [EXT] [Wactclc-primo] OneSearch in Firefox and Safari Browsers<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"> CAUTION – This email originated from outside of Renton Technical College’s email system. Do not click links or open attachments unless you recognize the sender and know the content
is safe. If you need assistance, contact the RTC Service Desk at x2500 or <a href="mailto:servicedesk@rtc.edu">
servicedesk@rtc.edu</a>. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
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<p class="MsoNormal">Hi All, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone having trouble opening up OneSearch in Firefox or Safari. When I click on the link to
<a href="https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank&lang=en">
BTC Library OneSearch</a> on our homepage, in Firefox, nothing will open. The computer just spools. The only thing I see in the URL is “about: blank”. At first I thought it was a campus-wide issue, because staff or students weren’t able to open OneSearch in
Firefox. Over the weekend, one of our staff tried accessing OneSearch in Safari and had the same issue.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The link opens up in Google Chrome, Internet Explorer and Edge browsers.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Traci<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" href="https://www.btc.edu/" style='position:absolute;margin-left:0;margin-top:179.2pt;width:52.55pt;height:86.35pt;z-index:-251658752;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:page;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:page' o:button="t">
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</v:shape><![endif]--><![if !vml]><a href="https://www.btc.edu/"><img border="0" width="70" height="115" style="width:.7291in;height:1.1979in" src="cid:image002.jpg@01D5DFFE.CE4DF380" align="left" hspace="6" style="margin-left:-6px;margin-right:6px" v:shapes="Picture_x0020_1"></a><![endif]><b><span style="font-size:12.0pt;color:#0076A8">Traci
Taylor, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:105%"><i><span style="color:black">Lead Librarian<o:p></o:p></span></i></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:#1F497D"><a href="http://www.btc.edu/"><span style="color:#0076A8">Bellingham Technical College</span></a></span><u><span style="color:#0076A8"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Bellingham, WA 98225<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">Call: </span>
<span style="color:#0076A8">360.752.8488 </span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Office:
</span><span style="color:#0076A8">CC 327<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="color:#0076A8">Connectedness • Professionalism • Integrity
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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