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Hi Amy:</div>
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I checked and my parser parameters and URL are the same as yours. However, when I look at the Permalink for the first one (the one that doesn't go directly to the article), I get: </div>
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<span><a href="https://sbctc-skagit.primo.exlibrisgroup.com/discovery/fulldisplay?docid=elsevier_sdoi_10_1016_j_brat_2018_05_005&context=PC&vid=01STATEWA_SKAGIT:SKAGIT&search_scope=MyInst_and_CI&tab=Everything&lang=en" id="LPlnk293070">https://sbctc-skagit.primo.exlibrisgroup.com/discovery/fulldisplay?docid=elsevier_sdoi_10_1016_j_brat_2018_05_005&context=PC&vid=01STATEWA_SKAGIT:SKAGIT&search_scope=MyInst_and_CI&tab=Everything&lang=en</a></span><br>
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The second one, that does go directly to the article:</div>
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<span><a href="https://sbctc-skagit.primo.exlibrisgroup.com/discovery/fulldisplay?docid=proquest2099978583&context=PC&vid=01STATEWA_SKAGIT:SKAGIT&search_scope=MyInst_and_CI&tab=Everything&lang=en" id="LPlnk609677">https://sbctc-skagit.primo.exlibrisgroup.com/discovery/fulldisplay?docid=proquest2099978583&context=PC&vid=01STATEWA_SKAGIT:SKAGIT&search_scope=MyInst_and_CI&tab=Everything&lang=en</a></span><br>
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I notice the first one has a docid of elsevier and the second one has a docid of proquest. The second one has the View Online link going to Elsevier and the link in the Links section goes to ProQuest.</div>
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I'm guessing this is something I'm going to have to send to Salesforce...</div>
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<p style="margin-top: 0px; margin-bottom: 0px;">Elena Bianco</p>
<p style="margin-top: 0px; margin-bottom: 0px;">Systems & Technical Services Librarian</p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-size:12pt">Skagit Valley College Library</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;">2405 E. College Way</p>
<p style="margin-top: 0px; margin-bottom: 0px;">Mount Vernon, WA 98273</p>
<p style="margin-top: 0px; margin-bottom: 0px;">(360) 416-7624</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Herman, Amy <aherman@olympic.edu><br>
<b>Sent:</b> Thursday, October 10, 2019 8:39 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [EXTERNAL*]-Re: [Wactclc-primo] [External] View online vs. Links with Science Direct</font>
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<span style="color:#1F497D">Elena, I don’t have an answer but I when I search for that article in Primo, I have two records for it. Both are for the article in Science Direct, but they look different, and one takes me straight there and one doesn’t. Maybe
this will at least help troubleshoot?</span></p>
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<span style="color:#1F497D"> </span></p>
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<img width="561" height="458" id="x__x0000_i1033" style="width:5.8416in; height:4.775in" data-outlook-trace="F:1|T:1" src="cid:image001.jpg@01D57F46.2A3BD460"><span style="color:#1F497D"></span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D">For the top one, selecting “Full Text Available” does what your example does (not straight into the article). For the bottom one, selecting ”Full Text Available” opens directly into the article. Here are the differences in the
Primo records:</span></p>
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<span style="color:#1F497D"> </span></p>
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<img width="311" height="230" id="x__x0000_i1032" style="width:3.2416in; height:2.4in" data-outlook-trace="F:1|T:1" src="cid:image002.jpg@01D57F46.2A3BD460"><span style="color:#1F497D">
</span><img width="307" height="226" id="x__x0000_i1031" style="width:3.2in; height:2.35in" data-outlook-trace="F:1|T:1" src="cid:image003.jpg@01D57F46.2A3BD460"><span style="color:#1F497D"></span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D">In my Health & Life Sciences service, I have a parser parameter of host=https://www.sciencedirect.com/science/ & prefsite = sd & shib=$$SHIBBOLETH & u_shib=$$U_SHIBBOLETH</span></p>
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<span style="color:#1F497D">In the Health & Life Sciences collection (edit, Additional tab) I have a Level URL override in place that is https://www.sceincedirect.com</span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D">Not sure if any of that is useful…</span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D">Amy Herman</span></p>
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<span style="color:#1F497D">Library Faculty | Olympic College</span></p>
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<span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337 </span></p>
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<span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256</span></p>
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<span style="color:#1F497D"> </span></p>
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<span style="color:#1F497D"><img border="0" width="104" height="38" id="x__x0000_i1030" alt="alma signature" style="width:1.0833in; height:.4in" data-outlook-trace="F:1|T:1" src="cid:image004.png@01D57F46.2A3BD460"></span></p>
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<b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> <b>On Behalf Of </b>
Elena Bianco<br>
<b>Sent:</b> Wednesday, October 09, 2019 4:23 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [External][Wactclc-primo] View online vs. Links with Science Direct</p>
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<span style="font-size:12.0pt; font-family:"Times New Roman",serif"><img border="0" id="x__x0000_i1025" alt="Caution: This email originated from outside of Olympic College. Please do not click any links or open attachments unless you know the sender AND know the information is safe. If you are unsure and can't validate with the sender, contact the IT Help Desk at (360) 475-7600. Please be very cautious of entering your Olympic College logon information on websites you’re not familiar with. Thank you." src="https://apps.olympic.edu/it/emaildisclaimer/OCDisclaimer.jpg"></span></p>
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Hi all:</p>
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I know that we’ve talked about this issue with Credo Reference titles, and I can’t remember exactly why this is, but with our Science Direct articles, when we click on the View Online link, it takes us to a page where we then have to click one more time to
get into the article:</p>
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<img border="0" width="775" height="167" id="x_Picture_x0020_2" style="width:8.075in; height:1.7416in" data-outlook-trace="F:1|T:1" src="cid:image013.png@01D57F45.56F2A070"></p>
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Gets this:</p>
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<img border="0" width="985" height="356" id="x_Picture_x0020_1" style="width:10.2583in; height:3.7083in" data-outlook-trace="F:1|T:1" src="cid:image014.png@01D57F45.56F2A070"></p>
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However, when we click on the Links section at the bottom of the record, we do directly to the article:</p>
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<img border="0" width="607" height="164" id="x_Picture_x0020_3" style="width:6.325in; height:1.7083in" data-outlook-trace="F:1|T:1" src="cid:image015.jpg@01D57F45.56F2A070"></p>
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Takes us directly into the articel:</p>
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<img border="0" width="408" height="517" id="x_Picture_x0020_4" style="width:4.25in; height:5.3833in" data-outlook-trace="F:1|T:1" src="cid:image016.jpg@01D57F45.56F2A070"></p>
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Can someone please explain again why that is and if there’s anything I can do to change it?</p>
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Thanks!</p>
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Elena</p>
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Elena Bianco, Systems & Technical Services Librarian</p>
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Skagit Valley College</p>
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2405 E. College Way</p>
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Mount Vernon, WA 98273</p>
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(360)416-7624</p>
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<span style="font-size:10.0pt; font-family:arial">This email is not from a <strong>
Skagit Valley College</strong> email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding to this email..</span></p>
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