<div dir="ltr">Regarding the June release, here's what's in the notes: <span style="font-size:14px;color:rgb(0,0,0);font-family:Roboto,Arial,Helvetica,sans-serif,"arial unicode ms"">As with previous releases, we continually improve the performance of Primo VE. With this release, response time is improved by moving the availability calculation from the Search API to a separate Delivery call. In future releases, we will focus our attention on improving performance in the search and Get It areas.</span><div class="gmail-rnsub gmail-201906BASE" style="color:rgb(0,0,0);font-family:Roboto,Arial,Helvetica,sans-serif,"arial unicode ms";font-size:14.4px"><div class="gmail-mt-section" id="gmail-section_15"><br class="gmail-Apple-interchange-newline"></div><div class="gmail-mt-section" id="gmail-section_15">It's reasonable to presume that this change from Search to Delivery API is what's messing with the facet generation, especially if facet generation is intrinsically tied to the delivery of a Search API call. </div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jun 6, 2019 at 8:41 AM Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_5582923617124536013WordSection1">
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">I have submitted a case, regarding this issue. The case number is 00694584.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Thursday, June 6, 2019 8:21 AM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] [External] RE: Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">That’s so strange, Dan, but I can confirm. My search for “wolves” and “Yellowstone” and “electoral college” all show all my library/location/availability limiters,
but “Great Gatsby” does not. Traci, feel free to add Olympic to your ticket this morning…<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Amy Herman<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Library Faculty | Olympic College<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">1600 Chester Avenue | Bremerton, WA 98337
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="mailto:aherman@olympic.edu" target="_blank"><span style="color:rgb(5,99,193)">aherman@olympic.edu</span></a> | 360-475-7256<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img border="0" width="104" height="38" style="width: 1.0833in; height: 0.3958in;" id="gmail-m_5582923617124536013Picture_x0020_1" src="cid:16b2d9973da4cff311" alt="alma signature"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Daniel Moore<br>
<b>Sent:</b> Wednesday, June 05, 2019 4:53 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [External] RE: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Here's a search that doesn't show the "Available in the library" facet:
<a href="https://sbctc-edcc.primo.exlibrisgroup.com/discovery/search?institution=01STATEWA_EDCC&vid=01STATEWA_EDCC:EDMONDS&search_scope=MyInst_and_CI&displayMode=full&bulkSize=10&highlight=true&dum=true&tab=Everything&query=any,contains,great%20gatsby&displayField=all&pcAvailabiltyMode=false" target="_blank">
https://sbctc-edcc.primo.exlibrisgroup.com/discovery/search?institution=01STATEWA_EDCC&vid=01STATEWA_EDCC:EDMONDS&search_scope=MyInst_and_CI&displayMode=full&bulkSize=10&highlight=true&dum=true&tab=Everything&query=any,contains,great%20gatsby&displayField=all&pcAvailabiltyMode=false</a> <u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">-Dan <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Wed, Jun 5, 2019 at 4:50 PM Nina Pitts <<a href="mailto:NPitts@pencol.edu" target="_blank">NPitts@pencol.edu</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt">
<div>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Traci, I haven't submitted a ticket, either. If you do, please feel free to include that Peninsula is experiencing problems, too – and thanks!.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">-n.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b>From:</b> Wactclc-primo [mailto:<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Wednesday, June 5, 2019 4:39 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I have not submitted a ticket. Has anyone else? If not, I am happy to do so.
<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Daniel Moore<br>
<b>Sent:</b> Wednesday, June 5, 2019 3:53 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">It's occurring intermittently at Edmonds as well. <u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Traci, have you submitted a ticket? If so, would you include that it's affecting EDCC as well? <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">-Dan<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">On Wed, Jun 5, 2019 at 3:34 PM Traci Taylor <<a href="mailto:ttaylor@btc.edu" target="_blank">ttaylor@btc.edu</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt">
<div>
<div>
<p class="MsoNormal">Nina,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">That is definitely crazy.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Traci<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Nina Pitts<br>
<b>Sent:</b> Wednesday, June 5, 2019 2:58 PM<br>
<b>To:</b> 'WACTCLC Primo discussions' <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Traci, we had something glitchy going on with "available in the library" today, too. A staff member pointed the same thing out to me about half an hour
ago…after doing a general search, titles were retrieved that clearly were available in the library – but she had no option to limit to those. I did exactly the same search, same browser, on my work station, and I did have the option. Then, together, we did
the same thing on her station to verify that our results had been different. She still didn't have the option…but two minutes later we searched again on her station and she did. (I know, that's the definition of crazy, right – doing the same thing over and
expecting a different result? But systems don't always follow normal rules - we did it over, and got a different result.
</span><span style="font-family:Wingdings;color:rgb(31,73,125)">J</span><span style="color:rgb(31,73,125)"> )</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">The issue is still toggling back and forth for me as we speak. When I started typing this reply, I could choose "available in the library" but now it's
not there. Are there major solar flares today or something? </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Nina</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b>From:</b> Wactclc-primo [<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">mailto:wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Wednesday, June 5, 2019 1:52 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" target="_blank">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div style="border:1pt dotted rgb(0,51,51);padding:0in">
<p align="center" style="text-align:center;background:rgb(231,142,84)"><span style="font-size:8pt">WARNING: This email originated outside of Peninsula College. DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.
</span><u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal">I just did a search using the keyword grilling in Primo VE. The first result is a print book that we have in the library, but I don’t see an option to limit the availability to
items in the library. <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><img border="0" width="708" height="412" style="width: 7.375in; height: 4.2916in;" id="gmail-m_5582923617124536013gmail-m_-8128662466736570543gmail-m_-2993039991292778472Picture_x0020_5" src="cid:16b2d9973da5b006a2"><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Traci<u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><u></u><a href="https://www.btc.edu/" target="_blank"><img border="0" width="70" height="115" style="width: 0.7291in; height: 1.1979in;" src="cid:16b2d9973da6917eb3" align="left" hspace="5"></a><u></u><b><span style="color:rgb(0,118,168)">Traci
Taylor, MLS</span></b><u></u><u></u></p>
<p class="MsoNormal" style="line-height:105%">
<i><span style="color:black">Interim Lead Librarian</span></i><u></u><u></u></p>
<p class="MsoNormal" style="line-height:105%">
<span style="color:rgb(31,73,125)"><a href="http://www.btc.edu/" target="_blank"><span style="color:rgb(0,118,168)">Bellingham Technical College</span></a></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:105%">
<span style="color:black">3028 Lindbergh Ave. </span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Bellingham, WA 98225</span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:105%">
<span style="color:black">Call: </span><span style="color:rgb(0,118,168)">360.752.8488 </span>
<span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="color:black"> Office:
</span><span style="color:rgb(0,118,168)">CC 327</span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:150%">
<span style="color:rgb(0,118,168)">Connectedness • Professionalism • Integrity </span><u></u><u></u></p>
<p class="MsoNormal"><i><span style="font-size:9pt;color:rgb(0,112,192)">Providing student-centered, high-quality professional technical</span></i><u></u><u></u></p>
<p class="MsoNormal" style="line-height:105%">
<i><span style="font-size:9pt;line-height:105%;color:rgb(0,112,192)">education for today’s needs and tomorrow’s opportunities</span></i><i><span style="font-size:9pt;line-height:105%;color:rgb(46,116,181)">.</span></i><u></u><u></u></p>
<p class="MsoNormal"><a href="https://www.facebook.com/bellinghamtech?ref=ts&fref=ts" target="_blank"><span style="color:rgb(31,73,125);text-decoration:none"><img border="0" width="27" height="27" style="width: 0.2812in; height: 0.2812in;" id="gmail-m_5582923617124536013gmail-m_-8128662466736570543gmail-m_-2993039991292778472OWAPstImg873620" src="cid:16b2d9973da855d354" alt="facebook6PIE8KVV (2)"></span></a><a href="https://twitter.com/BhamTechCollege" target="_blank"><span style="color:rgb(31,73,125);text-decoration:none"><img border="0" width="30" height="30" style="width: 0.3125in; height: 0.3125in;" id="gmail-m_5582923617124536013gmail-m_-8128662466736570543gmail-m_-2993039991292778472OWAPstImg583108" src="cid:16b2d9973da9374b65" alt="twitter_64_black (2)"></span></a><a href="https://instagram.com/bellinghamtechcollege/" target="_blank"><span style="color:rgb(31,73,125);text-decoration:none"><img border="0" width="30" height="30" style="width: 0.3125in; height: 0.3125in;" id="gmail-m_5582923617124536013gmail-m_-8128662466736570543gmail-m_-2993039991292778472OWAPstImg509437" src="cid:16b2d9973daa18c376" alt="instagram_64_black (2)"></span></a><u></u><u></u></p>
<p class="MsoNormal" style="line-height:150%">
<span style="color:rgb(0,118,168)"> </span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal">--
<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Dan Moore<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Systems and Collections Librarian<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Edmonds Community College Library <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><a href="mailto:dan.moore@edcc.edu" target="_blank">dan.moore@edcc.edu</a> /
<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">(425) 640-1526<u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<p class="MsoNormal">-- <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Dan Moore<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Systems and Collections Librarian<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Edmonds Community College Library <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><a href="mailto:dan.moore@edcc.edu" target="_blank">dan.moore@edcc.edu</a> /
<a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">(425) 640-1526<u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Regards,<div><br></div><div>Dan Moore</div><div>Systems and Collections Librarian</div><div>Edmonds Community College Library </div><div><a href="mailto:dan.moore@edcc.edu" target="_blank">dan.moore@edcc.edu</a> / <a href="mailto:daniel.moore@email.edcc.edu" target="_blank">daniel.moore@email.edcc.edu</a></div><div>(425) 640-1526</div></div></div>