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<p class="MsoNormal"><span style="color:#1F497D">We don’t think it is a proxy issue as we have several titles from SWANK and this is the only one with issue. Again, we know that you have to be logged into use this resource and expect some challenges, but it’s
quite ridiculous!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Nicole<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Wednesday, June 5, 2019 12:54 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo issues- Black Panther<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hey Nicole,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">This could be totally off-base, but could it be a proxy issue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We’ve noticed different results from our View It links and the Links links (:)) based on how electronic collections are proxied.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">-Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Nicole Longpre<br>
<b>Sent:</b> Wednesday, June 5, 2019 10:10 AM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> [Wactclc-primo] Primo issues- Black Panther<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#F5EF3A"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">CAUTION:</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> This email originated
from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email
<a href="mailto:Helpdesk@pierce.ctc.edu">Helpdesk@pierce.ctc.edu</a> <o:p></o:p></span></p>
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<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As I continue to troubleshoot issues that came up in my absence, I have come across an issue with Black Panther, which we stream via SWANK.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Black Panther is a Disney film and therefore you had to be logged in to access the resource. Our issue is with Primo, the SWANK link for the film in the middle of the record (the View It/View Online link) doesn’t work. If you scroll to
the bottom of the record, the “link to resource” link does work. Off campus you have the same struggles, although you have to login to access the “Link to resource” link. We had one Disney film in the past, and I don’t recall having this much difficulty. We
no longer have that film, but as far as I can tell the links are the same.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We tried editing the MARC record to put a special note in about this film, but the 500 subfield a does not show up in the Primo record.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone have experience with this? I’m not sure how many folks have SWANK, but I know that Black Panther is very popular.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Nicole Longpré (she/her)<o:p></o:p></span></b></p>
<p class="MsoNormal">Systems Librarian<o:p></o:p></p>
<p class="MsoNormal">Library Program Chair<o:p></o:p></p>
<p class="MsoNormal">Bellevue College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:nlongpre@bellevuecollege.edu">nlongpre@bellevuecollege.edu</a><o:p></o:p></p>
<p class="MsoNormal">425-564-3071<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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