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<p class="MsoNormal">Is this when you start the search from the library web site, or from within Primo proper?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also, what browser?<o:p></o:p></p>
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<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu"><span style="color:#0563C1">wadeg@bigbend.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.wactclc.org"><span style="color:#0563C1">http://www.wactclc.org</span></a><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Bryant, Lauren<br>
<b>Sent:</b> Monday, December 10, 2018 5:57 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [Wactclc-primo] No Facets in certain searches<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Hi again Primo friends,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Since this was so helpful last time, I have another fun mystery for us! I'm using Olympic College as a guinea pig since we seem to have similar settings. Certain
searches will block out our facets completely, but it is only triggered by certain searches. I cannot figure out why the word bananas is one of those searches, but that seems to be a pretty consistent way to check it. I have also included "Blood and Bone"
as a search that clears out the facets from the sidebar as well (see the screenshots below). It seems to only happen with the "library catalog" selected from the drop down. I'd love more detail about whether it's happening for others and whether it's Alma
related or something I accidentally hid with my CSS. Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1027" src="cid:~WRD000.jpg" alt="Image removed by sender. shoreline logo"></span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif;color:#00685E">Lauren Bryant<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif">Pronouns: She / Her<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif">Reference Librarian<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif">Ray Howard Library<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif">Shoreline Community College<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><a href="http://library.shoreline.edu/"><span style="color:black">http://library.shoreline.edu</span></a> |<a href="tel:206-546-4774"><span style="color:black"> (206) 546-4774</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;color:black">Schedule: M-W: 1:30-7:30 Th: 11:30-7:30</span></i><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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