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<p style="margin-top:0; margin-bottom:0">Yes, updating the stanza works. The old stanza included "<span>HJ openurl.ebscohost.com</span>" but not "<span>HJ https://openurl.ebscohost.com".</span><br>
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Naoko<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Guidry, Wade <WadeG@bigbend.edu><br>
<b>Sent:</b> Friday, November 16, 2018 3:22 PM<br>
<b>To:</b> WACTCLC Primo discussions<br>
<b>Subject:</b> Re: [Wactclc-primo] [External] RE: EBSCO results not working in Primo</font>
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<p class="x_MsoNormal">I imagine Amy is correct (good sleuthing, Amy).</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">I suggest that someone update their EZProxy stanza with the latest from the Ebsco page cited below, and report back your results to the list.</p>
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<p class="x_MsoNormal">Wade Guidry</p>
<p class="x_MsoNormal">Library Consortium Services Manager, WACTCLC</p>
<p class="x_MsoNormal"><a href="mailto:wadeg@bigbend.edu" id="LPlnk312057" class="OWAAutoLink" previewremoved="true">wadeg@bigbend.edu</a></p>
<p class="x_MsoNormal">(509) 760-4474</p>
<p class="x_MsoNormal"><a href="http://www.wactclc.org" id="LPlnk8684" class="OWAAutoLink" previewremoved="true">http://www.wactclc.org</a></p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Friday, November 16, 2018 2:08 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [External] RE: EBSCO results not working in Primo</p>
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<p class="x_MsoNormal">ATTENTION: This email contains links. Please follow best practices before clicking on links.
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<p class="x_MsoNormal"><span style="color:#1F497D">I do see that EL updated their info on 10/29/18 for the stanza one should have for Ebsco in the ezproxy config file. It’s somewhat different from what OCLC suggests, as of 6/13/18.</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="https://help.ebsco.com/interfaces/EBSCOadmin/EBSCOadmin_FAQs/set_up_EBSCOhost_in_my_EZproxy_server" id="LPlnk490647" class="OWAAutoLink" previewremoved="true">https://help.ebsco.com/interfaces/EBSCOadmin/EBSCOadmin_FAQs/set_up_EBSCOhost_in_my_EZproxy_server</a></span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/EBSCOhost" id="LPlnk402603" class="OWAAutoLink" previewremoved="true">https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/EBSCOhost</a>
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<p class="x_MsoNormal"><span style="color:#1F497D">I wonder if switching the stanzas in the config file would help?</span></p>
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<p class="x_MsoNormal"><b><span style="color:#1F497D">Amy Herman</span></b></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu" id="LPlnk269929" class="OWAAutoLink" previewremoved="true">aherman@olympic.edu</a> | 360-475-7256</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><img id="x__x0000_i1025" alt="alma signature" tabindex="0" width="104" height="38" border="0" style="width: 1.0833in; height: 0.3958in; user-select: none;" data-outlook-trace="F:1|T:1" src="cid:image001.png@01D47DC0.2213C1E0"></span></p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" id="LPlnk652206" class="OWAAutoLink" previewremoved="true">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Friday, November 16, 2018 2:03 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu" id="LPlnk969757" class="OWAAutoLink" previewremoved="true">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [External] RE: [Wactclc-primo] EBSCO results not working in Primo</p>
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<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal"><span style="color:#1F497D">It doesn’t look like Ebsco has changed their URLs which is when I typically see that message. The URLs for the articles at the actual Ebsco site are in our EZProxy config file correctly.
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<p class="x_MsoNormal"><b><span style="color:#1F497D">Amy Herman</span></b></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu" id="LPlnk822659" class="OWAAutoLink" previewremoved="true">aherman@olympic.edu</a> | 360-475-7256</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><img id="x__x0000_i1026" alt="alma signature" tabindex="0" width="104" height="38" border="0" style="width: 1.0833in; height: 0.3958in; user-select: none;" data-outlook-trace="F:1|T:1" src="cid:image002.png@01D47DC0.2213C1E0"></span></p>
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<p class="x_MsoNormal"><b>From:</b> Herman, Amy <br>
<b>Sent:</b> Friday, November 16, 2018 1:56 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu" id="LPlnk483566" class="OWAAutoLink" previewremoved="true">
wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> RE: [External] [Wactclc-primo] EBSCO results not working in Primo<br>
<b>Importance:</b> High</p>
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<p class="x_MsoNormal"><span style="color:#1F497D">Yes! I’m seeing that too! I was not getting it earlier. Ebsco itself is still up.
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<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="x_MsoNormal"><b><span style="color:#1F497D">Amy Herman</span></b></p>
<p class="x_MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337</span></p>
<p class="x_MsoNormal"><a href="mailto:aherman@olympic.edu" id="LPlnk751579" class="OWAAutoLink" previewremoved="true">aherman@olympic.edu</a><span style="color:#1F497D"> | 360-475-7256</span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"><img id="x__x0000_i1027" alt="alma signature" tabindex="0" width="104" height="38" border="0" style="width: 1.0833in; height: 0.3958in; user-select: none;" data-outlook-trace="F:1|T:1" src="cid:image002.png@01D47DC0.2213C1E0"></span></p>
<p class="x_MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="x_MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" id="LPlnk297807" class="OWAAutoLink" previewremoved="true">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Friday, November 16, 2018 1:45 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu" id="LPlnk206541" class="OWAAutoLink" previewremoved="true">
wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> [External] [Wactclc-primo] EBSCO results not working in Primo</p>
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<p class="x_MsoNormal">Hi all,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Is anyone else seeing an error when they try to open EBSCO results through Primo today?</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Here are some clues:</p>
<ol start="1" type="1" style="margin-top:0in">
<li class="x_MsoListParagraph" style="margin-left:0in">Our local EBSCO collection (that y’all know we just updated in Alma :)) is working fine</li><li class="x_MsoListParagraph" style="margin-left:0in">Our EBSCO databases on and off campus are working fine</li><li class="x_MsoListParagraph" style="margin-left:0in">Every EBSCO result I click on in Primo, gives an error like this:
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<p class="x_MsoNormal"><img id="x_Picture_x0020_2" alt="cid:image005.png@01D47DB3.F60F1AB0" tabindex="0" width="1498" height="375" border="0" style="width: 15.6041in; height: 3.9097in; user-select: none;" data-outlook-trace="F:1|T:1" src="cid:image003.png@01D47DC0.2213C1E0"></p>
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<p class="x_MsoNormal">Any ideas? I looked on Primo-L but have not seen this reported.</p>
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<p class="x_MsoNormal">Thanks!</p>
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<p class="x_MsoNormal"><span style="font-size:13.5pt; font-family:"Arial",sans-serif; color:#900027">Lesley Caldwell
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<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#333333; background:white">Systems and Instruction Librarian</span></i><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333">Pierce College</span></b><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">p:</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">a:</span></p>
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<p class="x_MsoNormal"><a href="http://www.pierce.ctc.edu/" id="LPlnk172441" class="OWAAutoLink" previewremoved="true"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#F7931D">www.pierce.ctc.edu</span></a><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"> </span><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">e:</span><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#F7931D"> </span><a href="mailto:lcaldwell@pierce.ctc.edu" id="LPlnk293215" class="OWAAutoLink" previewremoved="true"><span style="font-size:10.5pt; font-family:"Arial",sans-serif">lcaldwell@pierce.ctc.edu</span></a><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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