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<p class="MsoNormal"><span style="color:#1F497D">I.T. was able to update the stanza immediately, to the one at the Ebsco help site, and it worked for me too!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu"><span style="color:#0563C1">aherman@olympic.edu</span></a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="104" height="38" style="width:1.0833in;height:.3958in" id="_x0000_i1028" src="cid:image001.png@01D47DB9.1E17B940" alt="alma signature"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Elena Bianco<br>
<b>Sent:</b> Friday, November 16, 2018 2:25 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [External] RE: [Wactclc-primo] EBSCO results not working in Primo<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Interesting. I updated our stanza about a month ago, but not more recently than that, and it doesn’t totally match what Ebsco has, but it’s really close. I’d better update it again, just in case. Thanks, all,
for posting to the list!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Elena<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Elena Bianco, Systems & Technical Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Skagit Valley College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">2405 E. College Way<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(360)416-7624<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Elena Bianco<br>
<b>Sent:</b> Friday, November 16, 2018 2:19 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] EBSCO results not working in Primo<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Wow. We aren’t having these problems at all. I’ve just gotten into several ebsco articles. I wonder what’s different. I’ll check the ezproxy config stanza…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Elena Bianco, Systems & Technical Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Skagit Valley College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">2405 E. College Way<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(360)416-7624<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Friday, November 16, 2018 2:17 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] EBSCO results not working in Primo<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">We are.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="868" height="169" style="width:9.0416in;height:1.7604in" id="_x0000_i1025" src="cid:image005.jpg@01D47DB9.1E154840" alt="cid:image001.jpg@01D47DB8.05B4B390"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Traci Taylor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Friday, November 16, 2018 1:45 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> [Wactclc-primo] EBSCO results not working in Primo<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else seeing an error when they try to open EBSCO results through Primo today?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here are some clues:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">1)<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Our local EBSCO collection (that y’all know we just updated in Alma :)) is working fine<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">2)<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Our EBSCO databases on and off campus are working fine<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">3)<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Every EBSCO result I click on in Primo, gives an error like this:
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="1498" height="375" style="width:15.6041in;height:3.9062in" id="Picture_x0020_2" src="cid:image006.png@01D47DB9.1E154840" alt="cid:image002.png@01D47DB8.05B4B390"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas? I looked on Primo-L but have not seen this reported.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#900027">Lesley Caldwell
<o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333;background:white">Systems and Instruction Librarian</span></i><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Pierce College</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">253-840-8420<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">1601 39th Ave SE, Puyallup, WA 98374<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://www.pierce.ctc.edu/"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#F7931D">www.pierce.ctc.edu</span></a><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">e:</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#F7931D"> </span><a href="mailto:lcaldwell@pierce.ctc.edu"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">lcaldwell@pierce.ctc.edu</span></a><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="217" height="39" style="width:2.2604in;height:.4062in" id="Picture_x0020_1" src="cid:image007.png@01D47DB9.1E154840" alt="https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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